mrsbutthull
5 oktober 2024
Very disappointing! In fact, so disappointing we moved hotel. We did not sleep at this hotel. The room was sooooo small, it was no more than a single with a double bed in it. The private bathroom had no space at all. We asked to be moved, but were advised they had nothing else (although we overheard them saying "Ugh, tourists!" in a disgruntled tone). Our final allocated room was CH28 on the uploaded plan - the smallest on the floor. (We were originally told 29, but this got changed (with new digital keys given) when I relayed the room number back.) We left the hotel to find a cafe to discuss our options. We managed to book another hotel. So, we went back, gathered our things and checked out. We were polite and explained the room was simply too small for a mother and grown-up daughter to stay in comfortably, for a long weekend. The same disgruntled receptionist offered nothing to us on leaving, including a refund.
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