Gästanvändare
6 oktober 2024
Everything is great in general. It is clearer than I expected. The staff is nice, the location is great, close to Metro and a lot of nice restaurants around.
The only thing that I’m not happy is how they keep the clients’ luggages. They don’t use the luggage tag system, they keep all the luggages in a room that only be able to open by the staff. Which means there’s a bug that different clients can reach out to your luggages if they want, and the strangers on the street can get into the room as well when they ask for it, as the staff can’t memorize all the clients.
I have question about it, their feedback is that they have CCTV in the room, it is safe.
I want to point out that, CCTV doesn’t prevent people stealing in this case, we are all travelers, if someone stole my stuff, I would still need to fly out, nothing much I can do.
The hotel should do something about this for safety matters.
Our luggages was fine, but the arrangement can be improved.
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