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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter3.7
Service3.9
Renlighet4.1
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Melcia
Rum i komfortklass
Bodde på nov. 2024
Par
6 recension
4.7/5
Otroligt
Publicerades 14 dec. 2024
Super small room, but already expected it since they did clearly indicate the size is 11!
There is a water dispenser in the lobby, which was fantastic. They also provide storing of luggage without a fee (not overnight). So we could continue exploring Paris after checking out.
Only con: the hairdryer is the old mounted type which had wasn’t strong. Photo is one I found online, not a photo I took from the hotel. But it is the same type.
There’s a supermarket just beside the hotel.
There are also many eateries nearby: KFC, Burger King, McDonald’s and non-fast food:
- Boullion Chartier (affordable Paris food),
- Pain d'amis (Bakery/ Boulangerie directly opposite)
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to review your stay.We truly appreciate hearing about the aspects of your stay that stood out to you.We're thrilled that the convenience of the water dispenser in the lobby, as well as our complimentary luggage storage service, contributed positively to your experience with us. It's also gratifying to know that the proximity to a nearby supermarket and a variety of dining options, including the esteemed Boullion Chartier and Pain d'amis, added to the enjoyment of your visit.However, we understand that the room size did not entirely meet your expectations, and we acknowledge that the hairdryer provided could have been more to your liking. Our historic Parisian building comprises rooms of various sizes, and while they are efficiently designed, we recognize that space in central Paris can sometimes be limited. As for the hairdryer, we will certainly keep your feedback in mind as we continue to upgrade our amenities.Nonetheless, the prime location of our hotel, situated in the heart of Paris and within easy reach of numerous tourist attractions, is one of the features we are most proud of. We hope you were able to fully immerse yourself in the beautiful Parisian environment during your stay.We hope to have the opportunity to welcome you back in the future.Best wishes,We are hoping to welcome you back in the future. All the best.Francesco PITARI – Adjoint de Direction
Livetodayaslast
Klubbrum
Bodde på nov. 2024
Ensamresenärer
40 recension
1.0/5
Publicerades 1 dec. 2024
Afternoon staff was extremely rude and disrespectful toward me as a solo woman. I hate people like him exist in this world
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to provide us with your review.What you are saying is false. Regards,Francesco PITARI – Adjoint de Direction
Gästanvändare
Enkelrum Cosy
Bodde på okt. 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 17 dec. 2024
+ Room is new and clean. Location is near main train station, bus. A lot of shop and restuarant near hotel. Staff is nice.
- Room is too small for luggage 30 inch, I cant open luggage as properly.
Översätt
Svar från boendet: Dear Guest, Thank you for sharing your experience with us.It's wonderful to hear that your stay at Libertel Gare De L'Est Francais left a positive impression.We are delighted that you found the room to be new and clean, and that the friendliness of our staff added to your experience. Knowing that you appreciated the convenience of our location, surrounded by a variety of shops and restaurants, is equally gratifying.However, we understand that the size of our Confort rooms may have presented a challenge when handling larger luggage. We recognize that space is a premium in a historic Parisian building and we aim to provide a comfortable environment within these constraints.Nonetheless, it is great that our proximity to the main train station and bus lines made your exploration of Paris more accessible. We believe that being situated in the heart of Paris with multiple transportation options is a significant advantage for our guests.We look forward to welcoming you back to Libertel Gare De L'Est Francais for another pleasant stay.Best wishes,We hope we will have the opportunity to see you again in the future. Best regards,Francesco PITARI – Adjoint de Direction
F3lixT
Premier-rum
Bodde på juni 2024
Ensamresenärer
8 recension
4.5/5
Utmärkt
Publicerades 1 aug. 2024
Nice sized room, great amenities, within walking distance to Paris Gare De L’est and Paris Gare du Nord is not far away either. Everything is good, except this staff by the name of Sam, he will give you a hard time if you don’t remember your room number when you are back to collect your luggage in storage after checkout!
Översätt
Svar från boendet: Dear Sir,Thank you very much for this kind review.We are thrilled to hear that your stay with us was enjoyable overall.We are pleased that you found the size of your room and the amenities provided to be to your satisfaction. Our team works hard to ensure each guest has a comfortable and fulfilling stay, and your compliments affirm those efforts.However, we regret to learn that your interaction with a member of our staff did not meet the high standards we strive to uphold. We understand how important every aspect of your experience is and offer our sincerest apologies for any inconvenience you faced. We appreciate your bringing this matter to our attention and will certainly review the circumstances to improve our guest services.Nonetheless, we are delighted you enjoyed our hotel's prime location, conveniently situated near both Paris Gare De L'Est and Paris Gare du Nord, offering easy access to various modes of transport and attractions throughout the city.We hope to have the occasion to welcome you back.Best wishes,We look forward to a return visit from you in the future.Best wishes,Francesco PITARI – Adjoint de Direction
Joe the world citizen
Enkelrum Cosy
Bodde på maj 2024
Ensamresenärer
71 recension
4.7/5
Otroligt
Publicerades 30 juni 2024
The hotel is close to the train station Gare du Nord and Gare de l’Est. It is also very close to the metro station line 4,5 and 7. The price is not bad but the room is a little small. It’s good for a solo traveler for a short trip. They also provide buffet breakfast for 14 euros and express breakfast for 5 euros. The staffs are very nice and friendly. It was a nice stay.
Översätt
Svar från boendet: Dear Mr The World Citizen, Thank you for sharing your experience with us.We are pleased to hear that you found our staff to be welcoming and our breakfast options to your satisfaction.However, we understand that the room size did not entirely meet your expectations. Our historical building offers a variety of room sizes, designed to cater to the needs of different travelers, and we are committed to ensuring comfort within the unique charm of our establishment.Finally, we are delighted that you appreciated our central location, which offers convenient access to major train stations and metro lines, ensuring that our guests can explore Paris with ease.We are looking forward to welcoming you again. All the best!Francesco PITARI – Adjoint de Direction
AdRaInKe
Rum i komfortklass
Bodde på nov. 2024
Ensamresenärer
62 recension
2.7/5
Publicerades 24 dec. 2024
The location is great as you are next to two lain train stations and metro. However, the walls are paprr thin and you can hear people having conversations on the street. Also, the room shakes every minute due to the trains.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to review your stay.We are delighted that you appreciated our hotel's prime location and its convenient proximity to major train stations and the metro, ensuring easy access to all that Paris has to offer.However, we regret to hear that the sound insulation did not meet your expectations. Our historic Parisian building, while charming, does pose some challenges in this regard. We understand that a peaceful night's sleep is important, and for future stays, we recommend requesting a room on the quiet courtyard side, which guests find to be a tranquil retreat from the city's hustle and bustle. Moreover, we apologize if the vibrations from nearby trains caused any discomfort. Our team is dedicated to providing a restful experience and will be happy to assist in finding the most suitable room for your needs.We hope you managed to take advantage of our central location to explore the many attractions Paris has to offer and that the convenience of having multiple bus and subway lines nearby enhanced your visit to the city.We are hoping to welcome you back in the future. All the best.Francesco PITARI – Adjoint de Direction
Sharvil Vora
Rum i komfortklass
Bodde på mars 2024
Affärsresenärer
3 recension
4.0/5
Mycket bra
Publicerades 16 apr. 2024
The hotel is very conveniently located next to the euro star station and has Morden and great amenities, with good proximity to the metro providing a seamless connectivity to every major Paris location, the staff was friendly could speak fluent English and accommodated request
Översätt
Svar från boendet: Dear Mr Vora,Thank you very much for this kind review.It is most gratifying to learn that our historic Parisian building's location proved to be perfectly convenient for your travels, being situated in close proximity to the Gare de l’Est and Gare du Nord. Our aim is to provide seamless connectivity to all major attractions in Paris, and we are pleased that you found our location to be a key asset during your stay.We are also proud that the amenities offered met your expectations and contributed to a Morden and comfortable experience. Our dedication to ensuring a pleasant stay is reflected in the attentive service provided by our friendly international staff, and their ability to communicate effectively in English is something we consider paramount in serving our esteemed guests from around the world.Your acknowledgment of their efforts to accommodate your requests is truly appreciated, as we endeavor to personalize our service to meet the specific needs of each guest. It is heartening to receive such positive feedback, which serves as a testament to our commitment to excellence in hospitality.We look forward to a return visit from you in the future.Best wishes,Francesco PITARI – Adjoint de Direction
Gästanvändare
Premier-rum
Bodde på okt. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 12 nov. 2024
Excellent Hotel near train station. Lots of food options nearby.
Översätt
Svar från boendet: Dear Guest, Thank you for this great review.It is truly heartening to learn that your stay with us at Libertel Gare De L'Est Francais was a delightful experience.We are overjoyed that you valued our prime location right in the heart of Paris, which offers easy access to both Gare de l’Est and Gare du Nord, as well as a variety of transportation options to explore the city. Additionally, it brings us great pleasure that the abundance of dining options in our vicinity added to the enjoyment of your visit.We look forward to welcoming you back soon. Kind regards,Francesco PITARI – Adjoint de Direction
Haroon
Rum i komfortklass
Bodde på okt. 2024
Familj
1 recension
4.2/5
Mycket bra
Publicerades 12 nov. 2024
Hotel location is so beautiful and room very well and clean
Översätt
Svar från boendet: Dear Guest, Thank you for this great review.We are pleased that you appreciated the high standards and quality service which we strive to uphold.It is always a pleasure to receive positive feedback from our guests and we are glad that our location was ideal for you.We look forward to welcoming you back soon. Kind regards,Francesco PITARI – Adjoint de Direction
Susana
Rum i komfortklass
Bodde på apr. 2024
Par
28 recension
4.5/5
Utmärkt
Publicerades 31 maj 2024
quite good location for taking metro, bus...close to gard nord...gard l'est is a few steps away.
vibration all day...not sure its from metro or train station...disturbing during sleep.
Front desk is a different person each day & shift..sometimes friendlier person & some not
Översätt
Svar från boendet: Dear Madam,Thank you for the time taken to share your experience of staying with us.We are thrilled to hear that our hotel's location was convenient for your travel needs, with easy access to both Gare de l’Est and Gare du Nord as well as multiple bus and subway lines to explore Paris.However, we regret to hear that vibrations disturbed your rest. Our hotel is indeed nestled in a bustling area, which allows for the great convenience of transit but can occasionally come with the vibrancy of city life. Nonetheless, we always recommend our rooms on the quiet courtyard side, which are known for their tranquility. Regarding the variety in front desk service you experienced, we are sincerely sorry that the service did not meet your expectations and our habits. We will follow up on this with our team.Nonetheless, we hope you had the chance to experience our commitment to an ecologically-responsible approach during your stay, including our breakfast selection of fair trade and organic products, as well as our efforts to reduce waste.We hope to welcome you back. Best wishes,Francesco PITARI – Adjoint de Direction
Gabriêl Schaut
Rum i komfortklass
Bodde på apr. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 6 juni 2024
We were very fortunate to come to Paris on May, 19 because we met a very sympathetic receptionist who went out of his way to make our stay as pleasant as possible!
Översätt
Svar från boendet: Dear Mr Schaut,Thank you very much for this kind review.We are delighted that you had a pleasant stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations; we will be sure to pass on your comments.We look forward to a return visit from you in the future.Best wishes,Francesco PITARI – Adjoint de Direction
Richard04
Rum i komfortklass
Bodde på apr. 2024
Par
2 recension
3.2/5
Publicerades 25 maj 2024
Very nice and clean room little on the small side just about right for a couple and only a few nights we stayed for one night which was perfect for us, hotel is a good walk off all main sites in Paris.
Oh one other thing is that train line runs under hotel so can be nosey part way through the night seemed to be people about early morning too but still a pleasant stay
Översätt
Svar från boendet: Dear Sir, Thank you for sharing your experience with us.We are delighted that you found your room to be clean and well-maintained, a testament to our dedication to providing a comfortable and hygienic environment for our guests.However, we are sorry that some aspects of your stay did not meet your expectations. While our hotel is housed in a historic Parisian building, we understand that the size of our Confort rooms may not be to everyone's preference, and we apologize if this caused any inconvenience. Additionally, we acknowledge the sounds from the train line may sometimes be heard, despite our efforts to ensure a peaceful ambiance through soundproofing. We recognize the importance of a restful night and regret if this was not entirely the case during your visit.Finally, we are pleased that you appreciated our hotel's prime location, offering convenient access to many of Paris's main sites and vibrant neighborhoods. Our proximity to Gare de l'Est and Gare du Nord makes it an ideal base for exploring the city and beyond.We are looking forward to welcoming you again. All the best!Francesco PITARI – Adjoint de Direction
Kanji
Enkelrum Cosy
Bodde på nov. 2023
Ensamresenärer
2 recension
4.7/5
Otroligt
Publicerades 26 dec. 2023
Good place to stay, so excited , i want to recommend everyone tonstay
Översätt
Svar från boendet: Dear Sir, We'd like to thank you for this positive feedback about your stay in our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Francesco PITARI – Adjoint de Direction
Gästanvändare
Premier-rum
Bodde på aug. 2023
Par
1 recension
4.5/5
Utmärkt
Publicerades 13 nov. 2023
Nice hotel, loved the view with the little terrace!
It's modern and still feels very Paris. Close to station and metro!
Översätt
Svar från boendet: Dear Mr Guest User,Thank you for this positive review of your experience.We're delighted to hear that the modern yet quintessentially Parisian ambiance of our hotel contributed positively to your stay, and that you appreciated the convenience of our location near the station and metro. It's also wonderful to know that the terrace provided a memorable view, allowing you to fully enjoy the Parisian atmosphere.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,Francesco PITARI – Adjoint de Direction
Jeannot B.
Klubbrum
Bodde på aug. 2023
Ensamresenärer
163 recension
4.0/5
Mycket bra
Publicerades 25 sep. 2023
Pleasant and clean hotel in a good location directly at the Gare de l'Est and a Metro station. Good breakfast buffet. To recommend
Översätt
Svar från boendet: Dear Sir,Thank you for such a positive review of your stay.We're delighted to hear you appreciated the historic charm of our building and our prime location near Gare de l'Est. It's also great to know our international staff made a positive impression during your stay. Your kind words about our breakfast buffet are much appreciated, and we're proud to offer a range of ecological and organic options to start the day right.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Francesco PITARI – Adjoint de Direction