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Verifierade recensioner
Läge och interiör9.2
Bekvämligheter8.6
Service9.4
Renlighet8.9
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Vänlig personal i receptionen(8)
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Cindy_Kate
Deluxerum
Bodde på mars 2025
Par
1 recension
10.0/10
Enastående
Publicerades 18 apr. 2025
I was very impressed with my stay here. On my first day, I received great help and care from a staff member named Ingrid—she was incredibly kind and attentive. Throughout the rest of my stay, the other staff were also very friendly and always greeted me with warm smiles. The room was clean, the bed was comfortable, and I appreciated the space available to open my luggage easily. The location is also fantastic! I’ll definitely stay here again next time.
Översätt
Svar från boendet: Dear Madam,I would like to take some time to thank you for this gracious and positive review ! We are truly grateful that you have enjoyed your experience with us. I will be passing on your kind comments to Ingrid, she will really appreciate that her dedication is rewarded, thank you ! We are always very attentive to your needs, and we love to take the time to make sure you feel welcomed and at home. I am glad you have enjoyed our top floor prestige room. We try and make sure you have everything you need to in the room for a most comfortable stay, we provide complimentary Nespresso machine, tea making equipment and a minibar. We hope you enjoyed the central location of the hotel, allowing you to visit the city from the nearby metro stations. We are always happy to make recommendations and provide tickets for shows or activities in Paris. We look forward to having you with us the next time you decide to come visit Paris. Kindest regards,RomainHotel manager
080y
Rum Prestige med balkong
Bodde på feb. 2025
Ensamresenärer
4 recension
9.5/10
Otroligt
Publicerades 7 apr. 2025
Thank you for the surprise~ And gave me the room with the best view as I requested!! Hotel provided really nice stuff and clean room! And very close to the station. Would choose this hotel again
(And the reception staff on the check in day 3/29, the girl who was really friendly and nice! Thank you)
Översätt
Svar från boendet: Dear Guest, Thank you so much for your lovely feedback! We’re delighted to hear that you enjoyed the view and the room during your stay, and that our location and service made your experience even more pleasant. We’ll be sure to pass along your kind words to Susana, who welcomed you during check-in. Your comment will certainly motivate our staff to continue their great work! We would be happy to welcome you again to Paris. Sonia - Front Desk Manager
Shutao
Deluxerum
Bodde på feb. 2025
Familj
1 recension
9.5/10
Otroligt
Publicerades 7 apr. 2025
The location is great! Service is great too, they offered to help us carry our luggages in. There's also refillable water at the lobby, so no need to worry about not enough water. Clean and new toilets too. Just that the room is quite small, was quite hard to fit large luggage.
Översätt
Svar från boendet: Dear Guest, Thank you for taking the time to share your experience! We’re happy to know you enjoyed our location and service. As a boutique hotel located in a historic Haussmannian building, our room sizes reflect the traditional architecture of Paris. Rooms in this type of building can be more compact, but we always strive to make up for it with warm and attentive service. We're glad to hear you were overall satisfied with your stay, and we hope to welcome you back soon! Sonia - Front Desk Manager
Anonym användare
Premier-rum
Bodde på feb. 2025
Par
2 recension
8.5/10
Mycket bra
Publicerades 29 mars 2025
The service of staff was great !! They are helpful and approachable.
Översätt
Svar från boendet: Dear valuable guest, Thank you for taking the time to rating us !We are glad that your stay has lived up your expectation and that our team was approachable.It was a pleasure to help you to enhance your Paris trip.We hope to see you in the future and made your stay even more memorable.Best regards, Ingrid,Hotel Le 12
Thian Fern
Premier-rum
Bodde på dec. 2024
Ensamresenärer
1 recension
8.5/10
Mycket bra
Publicerades 21 feb. 2025
the room is a bit small but it is still okay for 1 person stay. it is around 5-7 mins walk to the nearer metro. it has a supermarket just straight across the road which is really convenient if you need to buy anything urgently. the staff was very friendly and helpful. I have emailed to request for early check-in and they were very nice to offer me the vacant room upon my arrival in early morning at 9am. they also helped me to store my luggage for 4 days while i travelled to London.
Översätt
Svar från boendet: Dear Thian Fern, Thank you for letting us know more about your experience at Hotel Le 12 ! We are very delighted that you appreciated your stay and our assistance.This is pleasant that our location is an asset for you.It is primordial for us to do our best to make you feel comfortable. In fact we had the opportunity to welcome you at 9am despite the arrival time starts at 2pm. The Deluxe category is at standard Parisian room which is around 11m². Nevertheless, the reception is open 24/7 to help you with any discomfort.Thank you again for this kind comment, it touches us !We look forward to seeing you in the future.Best regardsIngrid Assistante opérationnelle
JamieLiYi
Juniorrum (Tour Eiffel)
Bodde på feb. 2025
Familj
8 recension
10.0/10
Enastående
Publicerades 14 apr. 2025
We stayed here for four nights. Everything is wonderful, near to the big train station, very helpful staffs from the receptionist , always greets you with a big smiles, the beds are comfortable for three ppls stay, the room is well equipped..
Översätt
Svar från boendet: Chère Madame, Nous vous remercions d'avoir pris le temps de partager votre expérience à l'Hotel Le 12.Nous sommes ravis que votre séjour dans la Suite Junior ainsi que le personnel vous ait plu.C'est un plaisir de lire que l'emplacement de l'hôtel était un atout durant votre séjour et nous étions accueillant.Nous espérons que durant ces quatre nuits vous avez pu apprécier la vu de la Tour Eiffel depuis votre Suite Junior.Ce serait un plaisir de vous accueillir lors d'un éventuel prochain séjour.Bien cordialement,Ingrid,Hotel Le 12
JANG
Deluxerum
Bodde på feb. 2025
Ensamresenärer
38 recension
8.0/10
Mycket bra
Publicerades 3 apr. 2025
Great location for easy access to major shopping area and attraction places and restaurants. Room is small but considering location, it’s a great value. Staffs are super supportive and informative.
Översätt
Svar från boendet: Dear Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our location and found it convenient for exploring the city. As a boutique hotel located in a historic Haussmannian building, our room sizes reflect the traditional architecture of Paris. This is common for hotels of this type, and we're really glad to hear that you still found your stay to be a great value overall. We also truly appreciate your kind words about our team — we’ll be sure to pass them along! We would love to welcome you back again soon. Sonia - Front Desk Manager
Sophieyyt
Rum Prestige med balkong
Bodde på juli 2024
Par
1 recension
10.0/10
Enastående
Publicerades 2 okt. 2024
Great location for our trip to Paris. It's easy to get to the tourist spots because the hotel is close to a station. The staff were extremely friendly and we had an amazing stay. The room is a bit small but very tidy.
Översätt
Svar från boendet: Thank you for your wonderful review! We’re glad to hear you enjoyed the location and had a great stay with us. We look forward to welcoming you again! Sonia - Front Desk Manager
SBAA
Deluxerum
Bodde på dec. 2024
Par
7 recension
10.0/10
Enastående
Publicerades 26 jan. 2025
Le 12 Hôtel is an excellent choice for travelers seeking a centrally located boutique hotel in Paris. With modern amenities, exceptional cleanliness, and a friendly, accommodating staff, it offers a comfortable and welcoming stay. Its strategic location provides great connectivity, making it an ideal base for exploring the city.
Översätt
Svar från boendet: Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a pleasant stay and that our prime location, contemporary facilities, and dedicated team left a positive impression. Ensuring our guests feel comfortable and well-cared-for is always our goal. We’re glad you found our hotel to be a great starting point for exploring Paris and would be delighted to welcome you again in the future! Sonia - Front Desk Manager
Yuet Chris
Deluxerum
Bodde på dec. 2024
Affärsresenärer
4 recension
10.0/10
Enastående
Publicerades 10 feb. 2025
booked the hotel again this time, the staff was very nice and helpful ,room is very decent and clean, it was a pleasant stay!
Översätt
Svar från boendet: Dear Mister Chris, We are delighted to hear that the kindness of the staff and the room enhanced your stay.Your comment touches us and helps us to continue our best to provide you the best experience.We look forward to welcoming you for your next Parisian stay.Ingrid - The front desk
YangLim88
Rum Prestige med balkong
Bodde på nov. 2024
Par
9 recension
7.0/10
Publicerades 29 dec. 2024
Location is quite coneveniet as is very close to big train station, the front desk girl is helpful with given some information to us. But the room is super small if u got a bigger luggage. Balcony view can see eiffel tower 30%, not bad....
Översätt
Svar från boendet: Dear Yang, Thank you for taking your time to rate us ! We are thrilled that the location was an asset to your stay and the receptionist helped you to improve it. The size of room is at the Parisian standard size. We invite you to come and see us whenever you feel uncomfortable. Unfortunately, all our balcony rooms don't have Eiffel tower view, when you reserve you can ask us and we can provide you the best available room with Eiffel tower view. We hope to have a second chance to welcome you.Best regards,The front desk
Gästanvändare
Premier-rum
Bodde på sep. 2024
Par
6 recension
7.5/10
Publicerades 23 okt. 2024
Hotel with good location for commute and shopping. There is a street of Asia cuisine shops nearby. The only problem is the room is very very small. Big luggage bag may have an issue to enter the room and unpack/pack the luggage.
Översätt
Svar från boendet: We appreciate you taking the time to share your feedback with us. We’re sorry to hear that the space may have impacted your comfort. Unfortunately, in Paris most rooms in boutique hotels, like ours, tend to be compact since they are located within historic Haussmann-era buildings. However, we always aim to make up for this with the quality of our service and attention to detail. We hope you were still able to enjoy your time in Paris and look forward to the opportunity to welcome you again in the future. Sonia - Front Desk Manager
Anonym användare
Deluxerum
Bodde på jan. 2024
Familj
54 recension
9.5/10
Otroligt
Publicerades 1 mars 2024
Great location, friendly staffs & delicious breakfast. Will stay here again in the future.
Översätt
Svar från boendet: 感謝您與我們分享您的入住體驗!我們很高興聽到您説您的住宿達到了您的期望,我們希望您在我們這裏度過了難忘的時光,並期待着您今後再次光臨!
Gästanvändare
Deluxerum
Bodde på feb. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 9 mars 2025
Nice hotel and very good service
Översätt
Svar från boendet: Dear valuable guest, Thank you so much for sharing these kind words with us! We are very happy that you appreciated your stay and the professionalism of our team.We would be delighted to welcome you again for your next Parisian visit.Best regards,IngridOperational assistant
Travel_fav
Deluxerum
Bodde på apr. 2024
Ensamresenärer
4 recension
8.0/10
Mycket bra
Publicerades 7 maj 2024
It’s a definitely great location with Metro Saint- Laraze nearby. Just taking 10-15 mins walking around, u will able to buy whatever you want. The hotel is new, and the reception staff Matthew is too wonderful and brilliant. I was being told it’s just a “Centralised” aircon, they can’t help and doing nothing, it is running heater when the weather is hot that day. Luckily, the next day Matthew is on duty and he is able turning on the system, he also assist me to delay my check-out time when i was in need. Everything just gonna be smooth and perfect! Thank you. Meric!
Översätt
Svar från boendet: Dear Travel_fav,Thank you so much for your comments and your visit ! We're thrilled to hear that you enjoyed our prime location near Metro Saint-Lazare and found it convenient to shop within a short walking distance. It's also wonderful to know that you appreciated our new facilities and had a positive experience with our reception staff, especially Matthew. He is over the moon knowing that you enjoyed your conversations. We apologize for the inconvenience you faced with the air conditioning system. However, we're glad we were able to resolve the issue and accommodate your late check-out request. Your kind words will surely be passed on to him. We strive to make every guest's stay smooth and perfect, and your feedback is invaluable in helping us achieve that. Thank you again, and we look forward to welcoming you back soon. Merci!RomainHotel manager