Kaachi Grand Hotel

This is the newest Hotel in Paro and is wonderful. Super clean, artsy, all of the personnel went over and beyond to help us enjoy our stay. We were there for a business forum and afterwards our Hotel Guide showed us some fabulous sites around the country with super in depth knowledge. Bhutan is BEAUTIFUL. They had traditional dancing the last day of our visit in their recently built hotel courtyard. It is downtown Paro, so walking around the town was immediately accessible. Recommend at the highest star level. We will definitely stay again ! ! ! and again ! !! !

LED lights burst into flames 10 minutes after we entered the room. Had a small fire then smoke. Breaker stopped power to prevent anything more serious. Took them almost 8 minutes to respond, not bad. Dinner was not good since they won’t allow us to change to Ala carte from buffet. And they called our guide to confirm if we had no dietary restrictions. But they were not flexible. Breakfast was bad. Only thing good was the room was big. Internet connection was relatively smooth. Service was slow. Lady at the restaurant couldn’t even provide us a the price for a hot and sour soup considering we were planning on paying for dinner which was supposed to be paid for with the agent. Had to walk out after they could not provide a pricing after 10 minutes. 2 stars only. Could have been worse.

I have checked in today and I give zero marks for indifferent attitude of senior most person at reception for indifferent and non cooperative attitude towards the guests. The vegetarian menu is very small and we have limited choices. We had better food options at thimpu and punacca

Although hotel is good but the staff is not co-operative. Indian ood is not up to the standard. Vanilla Ice cream was lousy and old stale. None of us are it and showed to staff and on top of that staff wanted us to pay and sign the bill. Just because we wanted packed breakfast in theorn8ng to go on trek, they refused to serve us tea and asked us to pay for it and we had to pay.

We had a great stay at the Kaachi Grand, celebrating a milestone birthday. The hotel is finished to a very high standard (our Sky Deck Double was very spacious) and the staff were all professional and friendly. I'm not a great fan of the way in which all Bhutanese hotels aimed at tourists offer standard buffets for meals but at this hotel the food was of a high standard and I thought the choices were fine. I really appreciated that they made us packed breakfasts for our 6am departure for Tiger's Nest. The hotel is located centrally and is very well run by Sonam.

Hospitality is very good. Overall experience is excellent at the hotel including food. Stay was good. Food was good. In Paro I think it is the best place to stay. Everybody should try at least once this hotel. Overall it is very good place to stay.