Kaachi Grand Hotel

We didn’t get to stay here but we had a positive communication experience with the team here. Looks like a beautiful property and we hope to get to visit someday. The sky deck rooms look great in photos. The team was very responsive over text and calls which I appreciated.

Amazing hotel with a good local and best facilities ever. Room is very comfy and clean (highlight for the warm floor in the bathroom). Restaurant and food were delicious, be prepared to have a great butanese culinary. Last but not least, concierge guy Tandin was all the time available for us and really helped us out with everything we wished.

Of all the hotels ive stayed in, Kaachi hotel is on the top of my list. Its the staff who make this hotel truly special. For 3 weeks this was my bhutanese home. It is everything advertised and more being located in the centre of Paro with open views of the city. But it is the welcoming staff that i will remember most. See you all again, hopefully soon.

The rooms in this hotel are very nice but the service overall is just so so. There is often no one at the front desk to help with things. The food was average and for some reason they wanted to charge us for a coffee in the morning if we didn’t drink instant coffee. This seemed rather absurd. Overall it is an ok hotel but there are likely better options in Paro.

LED lights burst into flames 10 minutes after we entered the room. Had a small fire then smoke. Breaker stopped power to prevent anything more serious. Took them almost 8 minutes to respond, not bad. Dinner was not good since they won’t allow us to change to Ala carte from buffet. And they called our guide to confirm if we had no dietary restrictions. But they were not flexible. Breakfast was bad. Only thing good was the room was big. Internet connection was relatively smooth. Service was slow. Lady at the restaurant couldn’t even provide us a the price for a hot and sour soup considering we were planning on paying for dinner which was supposed to be paid for with the agent. Had to walk out after they could not provide a pricing after 10 minutes. 2 stars only. Could have been worse.

The rooms are spacious and clean . The hotel is new therefore looks good . Located in the bazaar , so no view . Food is good enough just for breakfast. Don’t make a mistake of taking a MAP plan as their kitchen is not geared for meals other than 3/4 dishes. Most of the dishes on the menu when asked for , the standard reply is ingredients not available. Instead enjoy your dinner and drinks at some local joint.