La Quinta Inn & Suites by Wyndham Pasadena North

Great Hotel. All the management and staff are wonderful. Keep up the good work. location was nice Great Hotel. All the management and staff are wonderful. Keep up the good work. location was nice wonderful experience pool was clean and open until 10 pm

If I can give no stars I would. But I had to give 1 star so I can post this or it won’t let me post. The breakfast taste so nasty, eggs taste like it’s from a microwave dry with no taste. Breakfast area always messy, The new owner the tall guy is so Rude and smelt like vodka or some kind of alcohol. I seen New owners the guy and lady very judgmental on their staff and rude to there staff. The lady new owner so rude to tenants and lies about them. I seen Roaches crawling everywhere by food and the lobby. since new owners came Thur everything is falling apart. The only good thing is the lady Jessica the manager is so nice to all tenants and staff. But for all The Hotel never smells clean. Smell like mold in hall ways. Would not recommend anyone to go here. Bad ownership

The second floor and my room smelled like mildew. The room felt like a humidifier was running at all times.

The hotel looks nice nice on the outside but its a bit ghetto, not that I'm to good but not for the price I pay, could of done better.

Never go here. I called directly to the site before booking and was lied to about amenities, upon check in my room was changed because the staff thought I ‘might prefer’ another room. Electric was crazy, the carpet was soaked from AC drip. The best I can say is that there was actually AC, running water, and a lonely spider but no other visible vermin in the room. I know the typical clientele, and if a break from sleeping on your truck or rig is the goal, go for it. That wasn’t was I was looking for. If I could give negative stars I would.

We were given a room that smelled horrible. When getting ready for bed discovered the sheets and mattress were soaked in pee or throw up from previous family. Disgusting!

Seriously one of the worst hotels I’ve ever stayed at. The ceiling has mold that they just painted over. The pool smells so bad, and the restroom in the room was the worst. The bathtub was disgusting, when you flushed the toilet the water rose up to the top, but thankfully didn’t over flow. When I called the front desk, she said they have plungers downstairs. She said we can plunge it since it’s probably clogged with toilet paper. I asked why would we do it, isn’t that something maintenance does? She said they are off today. Don’t be bamboozelled by the 4 stars. This seriously should be a “no tell, motel”.

If I could leave zero stars I would. Upon check in i immediately noticed that the bathroom door didn’t lock. There were stain everywhere, black mold on the ceilings. The pool is trash, there’s a foul smell out there and the furniture is all ripped up and broken. Don’t even get me started on the “hot tub”. The next morning our toilet was clogged, when my sister called to the FD the agent Mary said that “we were more than welcome to come get a plunger.” My sister asked, do you not have a maintenance man? Mary responded with, “oh he’s not here. You said it’s clogged right? I’m sure it’s just toilet paper.” We did not get a plunger. We left the toilet as is. I work at a Forbes five start hotel, so I guess customer service means something a little different to me. We were displaced by the power outage as so many others were. All the hotels were sold out, so we stayed where we could. If I wanted to stay at a busted, broken down MOTEL that’s what I would’ve booked. Instead I payed for the same equivalence in this property. With the attitude of the front desk I didn’t even bother complaining. I can see where that would’ve gotten me. Absolutely no where. With the stress of my family and I already being displaced I didn’t have it in me to even argue about it. Never again though. This stay was absolutely atrocious!

we went to visit family and also searched the area for a home to relocate to from Illinois. we arrived late Sunday night into Monday morning and we had problems with the first room so we got a second room and we experienced some difficulties with the furnace air-conditioning system went down mentioned it thought we had it taken care of but it wasn’t our room did not put out any cool air. Then there was one evening around 2 AM I went downstairs to get a cuppa coffee and the girl at the desk was not friendly. When I asked if I could please get some fresh coffee her reply was, I don’t make it until 4 AM. There, conflicted on what to say next I waited, and then she got up and made the coffee. I expressed my gratitude and apologized for asking her to make coffee so late. I felt like I was disrupting her nap.