Home2 Suites by Hilton Houston Pasadena

They say nothing is perfect, but this hotel came close! We received a friendly greeting upon entering the lobby, the check-in process was effortless, and although they didn’t have adjoining rooms they ensured that the second room was mere feet away. They allowed us to check-in a bit early into one room and called within 30 mins to inform us that the second room was ready.  They also provided the cooktops so that we could make hot meals for our families. Everyone we encountered was very accommodating from the breakfast staff to housekeeping. Hot breakfast was a plus. The only drawback was that the ice machine was inoperable on our floor so we had to venture down to the first floor to retrieve ice.  The rooms were clean, modern, large and definitely accommodated a family of 5 (2 rooms for total of 10 guests). Many restaurants and plenty of shopping is minutes away, but nothing that shares the same street as the hotel although there is a McDonald’s across the highway inside a gas station. I think not being surrounded by eateries helped navigate entering and exiting the parking lot. Total consensus is we will return soon!

Practically no amenities for such an isolated property. Worm out mattress and furniture gave me the impression this room would not have passed a swab test. Would never stay there again.

Came for a college visit in Houston. Hotel was clean and comfortable. Staff was friendly. Great stay, will definitely stay again for future visits.