AC Hotel Pasadena

Great stay and comfortable room! The front desk and valet were very friendly and helpful. The location was great for exploring Pasadena. I especially appreciated the customer service of Chris, Jacob, and Armando while using the valet. Highly recommend staying at this hotel!

I had a wonderful stay at the AC Hotel in Pasadena. Ernesto and his team were incredibly welcoming and made me feel right at home. The rooms were nice and comfortable, and the amenities exceeded my expectations. I’m excited to recommend this hotel to friends and family—and I can’t wait to return!

Nice hotel. Great location! Comfortable bed and pillows. The staff are professional, accommodating, and sympathetic. Also, the valet staff were very accommodating! The following people helped me: Yeika, Jesus, Javier, Jacob, Armando, and Christopher. Gold Stars for all!

My wife and I recently stayed at the AC Hotel Pasadena while visiting my brother, and we had a wonderful experience. The front desk staff, particularly a gentleman named Enrtsano (apologies if I’ve misspelled his name), was exceptional—very kind, thoughtful, and welcoming. While the stay was overall very enjoyable, I did notice that communication between the front desk and housekeeping could be improved for a more seamless experience. That said, this is a beautiful, brand-new hotel—open for less than a month—and it shows. The rooms are quiet, modern, and impeccably clean. I highly recommend this hotel to anyone visiting the area.

opened before they are ready - just know you wont get housekeeping for 3 days - no change of towels no making bed no emptying trash cans no coffee refills unless you specifically request it! They are understaffed and breakfast buffet is an absolute embarrassment- quite shameful from this hotel. Also elevator is next to open doors on to street with no security so anyone can enter elevator snd go to anyfloor ! Why they didn’t install key lock in elevator is baffling- security abysmal. Lighting is overly bright at night - feels like a hospital- this needs better management!

We stayed for one night at the brand-new AC Hotel in Pasadena, and it was an outstanding experience from start to finish. The hotel is less than a month old, and everything still has that fresh, spotless feel. Our room was immaculate—modern, clean, and thoughtfully designed. As Marriott Bonvoy Platinum members, we received excellent recognition and truly felt appreciated. Valet parking was smooth and hassle-free, making check-in and check-out a breeze. The location is fantastic—right in the heart of downtown Pasadena, within walking distance to shops, restaurants, and local attractions. Perfect for both business and leisure travelers. A huge shoutout to Ernesto and Josea for their top-notch service! They were friendly, attentive, and went above and beyond to make our stay enjoyable. Highly recommend this hotel. We’ll definitely be back!