Citadines Bay City Manila

Citadines Bay City Manila recensioner

Citadines Bay City Manila

Diosdado Macapagal Boulevard, corner Coral Way, Pasay, Metro Manila, 1300, PhilippinesVisa hotellinformation
Citadines Bay City Manila
Citadines Bay City ManilaCitadines Bay City ManilaCitadines Bay City Manila
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1 natt

Gästrecensioner

8.7/10
Mycket bra
149 recension
Verifierade recensioner
Läge och interiör8.9
Bekvämligheter8.4
Service8.7
Renlighet8.8
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Alla recensioner(149)
Positiva recensioner(142)
Recensioner med foton/video(33)
Utmärkt service(37)
Utmärkt vistelse!(33)
Nära shoppingområde(11)
Praktiskt för shopping(8)
Många bekvämligheter(6)
Rofyllt och bekvämt(5)
Ren pool(4)
Utmärkt gym(4)
Negativa recensioner(7)
Damien Field
Studio Deluxe Dubbel
Bodde på juni 2025
Familj
11 recension
8.0/10
Mycket bra
Publicerades 15 juli 2025
The location is excellent for entertainment quarters and shopping, the staff friendly and helpful and the room spacious and clean. While not an avid TV watcher there was no channels due to a tech Italy issue. Four days later nothing resolved and no acknowledgement for the inconvenience. Ah well.
Översätt
Svar från boendet: Dear Mr. Field,Mabuhay from Citadines Bay City Manila!We’re pleased to know that you appreciated our excellent location, spacious and clean rooms, and the warm hospitality of our team. It’s always encouraging to hear that our guests enjoyed their stay overall.We sincerely apologize for the inconvenience caused by the television service issue during your visit. We understand how this may have affected your experience, and we regret that it was not resolved in a timely manner. Please be assured that your feedback has been shared with our technical and front office teams for immediate review and improvement. We are also taking steps to ensure better communication and quicker resolution of such concerns moving forward.Your comments are invaluable in helping us enhance our service, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a seamless and fully enjoyable stay.Sincerely,Allan PamuteGuest Service Manager
Gästanvändare
Studio Deluxe Dubbel
Bodde på maj 2025
Familj
1 recension
10/10
Enastående
Publicerades 15 juni 2025
Nice, friendly hotel staff. Perfect location and stay with kids.
Översätt
Svar från boendet: Dear Valued Guest,Mabuhay from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteGuest Service Manager
Gästanvändare
Studio Premier
Bodde på mars 2025
Familj
2 recension
7.0/10
Publicerades 21 apr. 2025
Some amenities are not available and in your description it has a bathtub but there is none. There is no towel and other amenities so you need to make a follow up. I also suggest that the Housekeeping Department needs an improvement because it plays a vital role in delivering excellent service.
Översätt
Svar från boendet: Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for taking the time to share your most recent stay experience with us here at Citadines Bay City Manila. We are are surprised to hear that the description of the hotel on the third party travel agency's website states that the hotel has bathtub. Rest assured it will raised to our affiliated travel agency for necessary action.
Ana ✨
Studio Deluxe Dubbel
Bodde på feb. 2025
Familj
12 recension
10/10
Enastående
Publicerades 27 mars 2025
I had an absolutely fantastic experience at Citadines Bay Manila! From the moment we arrived, the staff was incredibly welcoming and attentive. The check-in process was smooth. Room is clean and nice
Översätt
Svar från boendet: Dear Ms. Ana,Greetings from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
Anonym användare
Deluxestudio
Bodde på jan. 2025
Annat
24 recension
10/10
Enastående
Publicerades 9 mars 2025
Excellent hotel as it’s in a pretty quiet location. Hassle-free check in and, friendly staff, super convenient location with malls and restaurants within walking distance. Highly recommended! 👍🏻
Översätt
Svar från boendet: Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
FarG1
Studio Deluxe Dubbel
Bodde på juni 2025
Par
3 recension
10/10
Enastående
Publicerades 31 juli 2025
Great hotel for a good price! Location is excellent for shopping - walking distance to Mall of Asia
Översätt
Svar från boendet: Dear Mr. FarG1,Mabuhay from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteGuest Service Manager
Brian Lao
Ett sovrum Premier Rum
Bodde på juni 2025
Affärsresenär
7 recension
10/10
Enastående
Publicerades 14 juli 2025
Have stayed at this location a few times. Experience has always been great. Everyone on the staff are always courteous and willing to assist. Rooms are always clean and location is great, with several restaurants all within walking distance. 
Översätt
Svar från boendet: Dear Mr. Lao,Mabuhay from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteGuest Service Manager
melさん
Studio Deluxe Dubbel
Bodde på okt. 2024
Ensamresenär
1 recension
10/10
Enastående
Publicerades 10 dec. 2024
The view from the upper floors was great. At night, i can see the fireworks from the direction of SM Mall of Asia! also can walk to the surrounding area. Recommended!
Översätt
Svar från boendet: Dear Ms. Mel,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
Andleeb ansari
Deluxe Tvåbäddsstudio
Bodde på sep. 2024
Par
32 recension
2.0/10
Publicerades 21 okt. 2024
Every thing is good just at the time of check out just because they thought indian is poor they double checks if i steal something or not. Racist receptionist.
Översätt
Svar från boendet: Dear Mr. Ansari,Greetings from Citadines Bay City Manila!We had sent you a private message to discuss the items you highlighted on your review. We hope to hear from you soon.Sincerely,Allan PamuteAssistant Manager, Guest Service
Phillips
Studio Deluxe Dubbel
Bodde på feb. 2025
Reser med vänner
28 recension
8.5/10
Mycket bra
Publicerades 23 mars 2025
Hotel was very nice but both rooms we booked had a strange smell. Not sure what it was. Staff was kind and the beer was cold.
Översätt
Svar från boendet: Dear Mr. Phillips,Greetings from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
BC_trip
Studio Deluxe Dubbel
Bodde på apr. 2024
Ensamresenär
4 recension
7.0/10
Publicerades 9 juni 2024
Simple basic room. no bottled drink provided. will be provided with a huge gallon of water for your in-room refill and consumption, similar to office pantry kind. Ok for short stays!
Översätt
Svar från boendet: Dear BC_trip,Greetings from Citadines Bay City Manila!Thank you for taking the time to share your most recent stay experience with us here at Citadines Bay City Manila. We regret to hear that you have not found our gallon of water to your liking. Please be advised that the gallon of water is part of the Sustainability Programme of Citadines Bay City Manila, to eliminate the use of single-used bottled water.Sincerely,Allan PamuteAssistant Manager, Guest Service
Gästanvändare
Studio Deluxe Dubbel
Bodde på apr. 2024
Affärsresenär
2 recension
10/10
Enastående
Publicerades 1 aug. 2024
I always stay here during my buz trip. Never disapoint. The staff are super friendly and supportive
Översätt
Svar från boendet: Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
wingtong
Studio Deluxe Dubbel
Bodde på jan. 2025
Affärsresenär
1 recension
10/10
Enastående
Publicerades 24 feb. 2025
Very polite staff. Will select it again on next trip
Översätt
Svar från boendet: Dear Mr. Wingtong,Greetings from Citadines Bay City Manila!Thank you for the glowing review and recommendations! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
Anonym användare
Ett sovrum Premier Rum
Bodde på jan. 2024
Affärsresenär
9 recension
10/10
Enastående
Publicerades 24 feb. 2024
Good service. Conveniently located beside mall. Near Mall of Asia.
Översätt
Svar från boendet: Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service
Gästanvändare
Studio Deluxe Dubbel
Bodde på juni 2024
Affärsresenär
1 recension
10/10
Enastående
Publicerades 6 juli 2024
Me and my family had very wonderful stay even though it was only 1 day we had a good stay with their great service awesome facilities and a good buffet
Översätt
Svar från boendet: Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for the fantastic five-star rating! We're delighted to hear you had a wonderful stay. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service