Homewood Suites by Hilton Tampa-Port Richey

The property looks decent from the outside and the lobby is nice but that’s about where it ends. This is a pet friendly hotel and while I am a cat and dog owner the smell of this hotel is awful. As you walk down the halls all you smell is pee. The elevators smell like wet dogs and our room and a funky smell. The room looked ok but if you’re on using the pull out bed DONT it’s so awful literally a nice thick and you can feel every bar and spring. We called and asked for a new one or another to put on top but weee told they couldn’t help us. We went to Walmart and bought an air mattress to put on top. The carpets in and outside the rooms are dirty and the pillows were the WORST we have ever had they are down and flat as pancakes we called sown and asked for 6 more just to try and make 2 normal pillows. Breakfast was good and had good choices the pool was nice but the one with the waterfall was freezing and the one without was warm but dirty. Just felt like the entire place was dirty and needed updating! Especially the carpets!!

Rooms are very nice, breakfast quality was Ok, but not to my like. They lack of pool security and they have 2 BBQ’s but one did not work and the other one was dirty. No one cleaned it from one day to the other. Pools (2) are very nice with enough space for guests.

Staff was extremely friendly and helpful. Breakfast was always good. Pool very nice. My only problem was my room wasnt very clean when I arrived, the closet door was broken and the couch bed was a No go. Other than that

The room was a disaster. Two of the lights did not work one had NO bulb in it the other on was burned out. The bed looked like it had not been made. When we pulled back the bed spread it had no blanket just a mattress pad. They sent up sheets a woman they sent helped me make the bed. The "new" bed spread had a stain on it that looked "dirty." After finally getting in the bed the toilet "ran" all night we informed the desk the next day and it still wasn't fixed by that night when we went to bed again. The food has no milk supstitute and not that much of a "healthy" choice for eating. I was VERY dissappointed and will not stay there again. We are Hilton members and that is why we stayed. Never again.

I would definitely not recommend this hotel. The place is filthy, carpet is stained and the room smells. Had to go to the store and buy air freshener. Although it was quiet in the room the pool area was noisy, large group playing loud music, kids running around and doing cannon balls into the hot tub. Lot’s of smoking and partying. I don’t even think a lot of people at the pool were staying at the hotel. There is gate access to the pool area directly from the parking lot.

The rugs were sticky. Light switches broken. The rooms are cleaned every other day. That would have been less of a problem if we were told about it at check in. The bedding was uncomfortable. I was really disappointed in this Hilton.