Privato Ortigas

Theres only 1 guy in the reception and the queue is long, chairs are not enough so we are standing.

The absence of a service elevator significantly worsens elevator traffic, especially during peak hours. While the rooms are generally clean, they feel outdated and in need of serious renovation. There are odd, clearly intentional structural elements inside the room that appear to be concealing equipment—raising red flags about guest privacy and safety. The internet is painfully slow, making it difficult to work or even stream basic content. Lighting is overly harsh due to the absence of proper curtains—only blinds are provided—compromising both rest and privacy. But the most alarming concern is security: the main door does not align properly with the frame, leaving a visible gap. This flaw allows outside noise to filter in easily—and more disturbingly, it makes it possible for someone to peek inside, which is deeply unsettling for any guest. That said, the staff are great—consistently courteous, warm, and helpful. They do their best to make up for the facility’s shortcomings, but unfortunately, the issues mentioned above go beyond what good service alone can fix.

Have to extend my stay as the experience here is really great. Have to celebrate again with another set of families and friends.

We booked here overnight just to rest with my 3 kids and me. My kids love Privato and this is the 2nd time we visited the place. I appreciate the free parking, the great room ambiance and strategic location where a mall and other restaurants are accessible.

I truly appreciated the attention to detail and the overall relaxing atmosphere. I’ll definitely be returning on my next trip!

Room is dirty. Air con is noise. Towesl is not white and old. There are many insects in the restroom. I inform receiption to get rid of it during I am not in the room. I find there are insects in the restroom.