Jinjiang Inn Ortigas

Clean Room but Misleading View, Breakfast, and Maintenance Issues Review: I stayed at Jinjiang Inn Ortigas from December 30, 2024, to January 1, 2025, and booked a Business Queen Room through Trip.com. My experience was a mix of positives and negatives, with some aspects not meeting expectations set by the listing. Positives: 1. The room was clean upon arrival. 2. Staff were polite and accommodating, especially when I requested a room change (though none were available). 3. The à la carte breakfast provided on the first day was generous and filling. Areas for Improvement: 1. Misleading Room Description: The listing advertised a city view, but my room’s window only faced the back and wall of the adjacent building. This felt misleading and detracted from the experience. 2. Towel Quality: The towels provided on the first day were worn out and should no longer be in use. I have photos to substantiate this observation. 3. Maintenance: The room was clean but showed signs of wear and tear (e.g., cabinet doors needing repair), indicating a lack of upkeep. 4. Breakfast Expectations: I specifically booked this hotel because of the advertised buffet breakfast. However, on the first day, no buffet was served due to low guest turnout, and only à la carte was available. While the meal was generous, it wasn’t what I expected, especially during the New Year holiday when many travelers would hope for the full experience. 5. Ventilation: The room felt suffocating without a proper view or natural light. Overall: While the location is convenient and staff were courteous, the lack of proper maintenance, misleading room description, and the absence of the advertised buffet breakfast on the first day were disappointing. These issues need attention to align with what guests are promised when booking. Rating: 3/5

I recently had the pleasure of staying at Jinjiang Inn, and I must say, my experience was nothing short of fantastic. From the moment I arrived, the staff greeted me with warm smiles and efficient service, ensuring a smooth check-in process. The room was impeccably clean, modern, and equipped with all the essentials needed for a comfortable stay, including a cozy bed, high-speed Wi-Fi, and a spacious bathroom. The location of Jinjiang Inn is another standout feature—it’s conveniently situated near major attractions, shopping areas, and dining options, making it an ideal choice for both leisure and business travelers. The breakfast spread was delightful, offering a variety of dishes that catered to different palates, and the dining area was well-maintained and inviting. What truly sets Jinjiang Inn apart, however, is the attention to detail and dedication to guest satisfaction. Every interaction with the staff reflected their commitment to providing top-notch service, and their genuine willingness to assist left a lasting impression. Whether you’re looking for a relaxing retreat or a practical base for exploring the city, Jinjiang Inn delivers on all fronts. I would highly recommend this hotel to anyone seeking comfort, convenience, and excellent hospitality. It’s a place I’ll undoubtedly return to on future trips.

Room was warm for the most part despite having two air conditioners. The Makati branch of Jinjiang Inn gives 2 keycards, but the Ortigas branch only gives 1 keycards. So when you leave the room, there is no keycard to leave in the electricty slot, so the room will be warm again when you leave. Service is average. The receptionist lacked professionalism and kept giggling during check-in. The toiletries and towels were also less than that in the Makati branch, where they give two or more.

-convenient location -excellent value for money -working AC and heater -friendly staff -great stay!

My toom os always clean when I arrive in the evening. The toiletries were refilled and I have new set of water for drinking. I'm really satisfied with my stay. Thank you!

Love the food and the staffs are great. The securities are very friendly and offers assistance with our luggage during check out.