Anantaya Resort and Spa Passikudah

We are always so well looked after every time we visit Anantaya, hence why we come back atleast once a year. From having a relaxing time to good food and hospitality, will definitely recommend. We have been coming atleast 7 times. This time, they went out of their way to help us celebrate my mother’s birthday! Big thank you to Athanayaka (Food & Beverage Executive), Lahiru (Restaurant supervisor), Chef Sanjaya and Sathish (Engineering) and to all the other amazing staff. See you next time!

Recently stayed at Anantaya resort and had a good time. The hotel was quiet which I enjoyed. All of the staff were very nice and friendly. They were available to call taxis for me and assisted with anything I needed. Danujan was very helpful, and made sure I was enjoying my stay. The beach is right behind the hotel which was great. The pool was big and beautiful. I enjoyed my stay and recommend you check them out!

All was very good. Lovely setting in lush gardens.. very comfortable room, good food and the young trainee staff try their best to satisfy all your requests.. Young Rashmika was very attentive and discrete… we are visiting during the low season so the hotel is empty and things are running slow and low.. not all items on the menu are available… the property is in need of a good renovation… it looks and feels tired.. the location is fabulous.. situated on the most beautiful calm white sandy bay of Passikuda … I must repeat that the grounds of this hotel are spectacular! We will come again for sure!

The stay was overall pretty good. The food was decent and the beach was lovely. Would have liked to see better food options for the buffet though. Otherwise the quality and service we received was very good and commendable, including attending to all our needs.

Pros The staff were warm, friendly, and helpful. The beach is absolutely beautiful. Cons Very limited food options — definitely not up to 5-star standards. Rooms are poorly maintained; balconies were dirty with bird droppings, and the bathroom setup was below expectations. Rooms had a noticeable moldy smell. Pillows and mattresses were uncomfortable and in need of replacement. The property had a significant pigeon issue, resulting in excessive bird droppings in common areas. Basic room checks were not conducted — no hot water in the bathroom initially, and the TV remote didn’t have working batteries. Despite traveling with a toddler, we were given a room on a higher floor far from the dining area. Requests for a lower-floor room were declined due to supposed unavailability, showing a lack of basic empathy and training. We had to wait over an hour for hot water just to take a shower. After escalating the issue to the supervisor, we were finally offered a room on a lower floor — contradicting what the front desk had previously told us. The property has friendly dogs, which some guests might find bothersome. However, the real issue is the hotel's lack of care — the dogs aren’t fed or looked after and rely on guests for food scraps. Given the amount of food waste at the property, this is something the management should address. Would I return? Definitely not.

I had one of the best experiences with the staff at Anantaya Resort & Spa Passikudah. From the restaurant captain and his assistant to the chef and F&B manager, everyone went above and beyond to ensure we were comfortable. They constantly checked in with us to see if we had any issues or needed anything extra, responding swiftly to all our requests. Being a picky eater, I was impressed by how they adapted the set menu to suit my preferences, even preparing special dishes for me during the buffet. We were there to celebrate my wife's birthday, and they made it truly memorable by offering us a complimentary cake with candles and beautiful bed decorations. The entire booking process was seamless, done online through email, with prompt replies to all my queries. The location is fantastic compared to other hotels in the area, and the large swimming pool with a pool bar adds great value to the experience. The rooms were spacious with a calming lighting setup, which made our stay even more enjoyable. If you're looking for a relaxing escape in Passikudah, Anantaya is the place to be.