Anantaya Resort and Spa Passikudah

We are always so well looked after every time we visit Anantaya, hence why we come back atleast once a year. From having a relaxing time to good food and hospitality, will definitely recommend. We have been coming atleast 7 times. This time, they went out of their way to help us celebrate my mother’s birthday! Big thank you to Athanayaka (Food & Beverage Executive), Lahiru (Restaurant supervisor), Chef Sanjaya and Sathish (Engineering) and to all the other amazing staff. See you next time!

The stay was overall pretty good. The food was decent and the beach was lovely. Would have liked to see better food options for the buffet though. Otherwise the quality and service we received was very good and commendable, including attending to all our needs.

Pros The staff were warm, friendly, and helpful. The beach is absolutely beautiful. Cons Very limited food options — definitely not up to 5-star standards. Rooms are poorly maintained; balconies were dirty with bird droppings, and the bathroom setup was below expectations. Rooms had a noticeable moldy smell. Pillows and mattresses were uncomfortable and in need of replacement. The property had a significant pigeon issue, resulting in excessive bird droppings in common areas. Basic room checks were not conducted — no hot water in the bathroom initially, and the TV remote didn’t have working batteries. Despite traveling with a toddler, we were given a room on a higher floor far from the dining area. Requests for a lower-floor room were declined due to supposed unavailability, showing a lack of basic empathy and training. We had to wait over an hour for hot water just to take a shower. After escalating the issue to the supervisor, we were finally offered a room on a lower floor — contradicting what the front desk had previously told us. The property has friendly dogs, which some guests might find bothersome. However, the real issue is the hotel's lack of care — the dogs aren’t fed or looked after and rely on guests for food scraps. Given the amount of food waste at the property, this is something the management should address. Would I return? Definitely not.

I had one of the best experiences with the staff at Anantaya Resort & Spa Passikudah. From the restaurant captain and his assistant to the chef and F&B manager, everyone went above and beyond to ensure we were comfortable. They constantly checked in with us to see if we had any issues or needed anything extra, responding swiftly to all our requests. Being a picky eater, I was impressed by how they adapted the set menu to suit my preferences, even preparing special dishes for me during the buffet. We were there to celebrate my wife's birthday, and they made it truly memorable by offering us a complimentary cake with candles and beautiful bed decorations. The entire booking process was seamless, done online through email, with prompt replies to all my queries. The location is fantastic compared to other hotels in the area, and the large swimming pool with a pool bar adds great value to the experience. The rooms were spacious with a calming lighting setup, which made our stay even more enjoyable. If you're looking for a relaxing escape in Passikudah, Anantaya is the place to be.

Here's my detailed review of Anantaya Kalkudah. Needs Improvement: The buffet selection was lacking given the price and star rating of the property. The team does try but they just don't have a premium offering and its really disappointing. The buffer is sparse for options and lacks a 5 star / premium feel. Hands down the worst spread I've seen of any 5 star hotel across the island. The beach towels offered by the property are REALLY bad, almost rags felt awful drying ourselves off with them. Good: The pool is quite spacious. The rooms are also spacious but we had a few minor issues: plug points not working, water ponding in the shower etc. Overall they need better maintainence and upkeep. Excellent: The airconditioning in the room is excellent. Its powerful and cold. The staff are generally very pleasant but they're in a complete cost cutting mode and they're trying to spend the least, price the most with the hopes that guests will be OK with what's offered. Overall, I would choose Maalu Maalu, Amaya Beacg, Uga Beach or Calm before you consider this property! It should be your last resort all things equal.

One of the best stays I’ve ever had! Exemplary levels of customer service! Great location - right by the beach! Would definitely stay here again! Thanks to Ranika, Danu and the entire team at Anantaya! We were on our honeymoon and they made it extra special! Thank you so much!