Navana Nature Escape

The staffs are great and helpful, nice atmosphere and decoration. However, I didn’t expect that the AC would not work at midnight (Sea View Villas), and we can’t sleep. So we called the front desk, then they send technician but he can’t fix it. The front desk told us to move to the new room and the room’s price was cheaper but ‘we would talk about that in the morning.’ (that what they said at that time) After we moved to the new room which was garden view villa, the AC was working. They all apologized. In the morning, the manager offered us a voucher 50% for the next booking and that’s all we got. I believe that all staffs tried to work hard but the maintenance was awful🥴, we didn’t impressed and very disappointed for this situation and the solution. *Not worth it comparing to the price that you spent, you better choose any other hotels.** There are varies better options to offer us to satisfy with this stay, but still not. They didn’t do the best. Hope your hotel doing better job please because the hotel design, complimentary, food and location are pretty cool.

Good breakfast !!! i love shrimp in TOM YUM GOONG. Nice view , privacy and cleanness. I hope recommend my friend and we need to come again soon.

The best breakfast ever! Recommended!!