Tycoon Place Garden recensioner

Booked this as it looked great in the photos. Reviews were ok. We booked in and went to our room. This was not the room I booked. I went back to reception and they duly changed the room. This was on the other side of the corridor with a pool view. So same room different view. Not the superior double room booked. Everywhere stunk of ****. One person came out of the lift smoking. The room was tired and the shower had had tile repairs done and filled with mastic. Which goes mouldy. I would have had a better nights sleep on the floor the mattress was that hard. The safe for the room was that small you could pick it up and walk out with it in your bag. The room was not secure as we could not lock the patio windows. The locks were jammed. We asked about the rooms being cleaned with the staff. You ha be to book to have your room cleaned. To have your towels changed and to have more toilet paper. We only stayed 2 nights. When we booked out we had no feed back from the reception and no chance of getting a refund.