Paradise Land Resort

It is nice to return to this Resort… the location is excellent, 100 yards frm the Beach, the rooms are clean, the staff is super friendly… thank you

I was charged 300 baht deducted from my deposit because I was late 50 minutes during check-out. Check-out was 12.00pm and I checked-out at 12.50pm. I was not previously warned that I would be charged that amount for late check-out. I ignore if that is an unwritten rule or if it was the reception manager who pocketed that cash since I received no receipt for that. Or maybe they are trying to educate nasty tourist who, omg, dare to check out late 50 minutes? It certainly felt like a rip-off. To add insult, I was denied to use the gym right after check-out, because as the reception manager said “I had already checked-out”. Just to mention, the gym is just a glass wall accross the reception. Maybe they wanted me to leave soon so I don’t complain about the over charge? I have been to many hotels in Thailand and I always use the gym on the same day I am leaving. What is the harm on that? Such a nazi-style in applying the rules is totally disregardless of the customer experience to say in a light way. It certainly made me angry and left a bitter after-taste that affected badly my ultimate perception of the place. If it is the reception manager who pocketed the money I heartfully hope she gets fired. And if they wanted to educate me they certainly succedded: next time I will check-out on time…in another hotel. To summarize, it is all smiles until you thread on trap and then they find a perfect excuse to charge you money. Imagine for example if accidentally spill a drink on the mattress: 3.000 baht. Or you break a light bulb: 5.000 baht. I understand they have a low salary but they seem to be greedy creatures waiting for the chance to over charge. Which makes me worry about the safety of my belongings in the room as well.

Everything is good, near the sea and pub with quiet environment.