A-One the Royal Cruise Hotel Pattaya

The package hotel that dominated the 90s was almost ruined as time went by, but it was revived as a children's swimming pool and playground. It is worth a visit if you have young children. However, the hotel facilities are very old. In particular, the soundproofing is the worst. I can understand what is being said in the next room. A newborn baby stayed in the next room and kept crying all night, so I could hardly sleep. However, all the staff are friendly.

Not a place to go if you expect even a tiny bit of service. First of all, the family room is in a dark corner with no lights at all through the day. Also, I would like to second some other reviews that you will get no updates from the managers for any incidents. For context, the kids playground was included in the room package, which we had to collect the tags from lobby daily just to visit the playground. We had to leave our shoes/slippers outside and while there is a security camera, it has proven to be useless as I lost my slipper there. No update has been provided after the incident was reported until I probed the manager again. The rest can be told in the screen I provided. There was also no crowd control during the buffet breakfast, you basically walk in and occupy any available table which may not have been set properly. We have also seen guests taking food from the buffet with their bare hands.

Enjoyed our stay here at Royal Cruise Hotel. Friendly staffs. Will recommend.

Location is good, room not cleaned. Service is poor.

The hotel is in a good location, but old. The rooms are comfortable fairly clean. Stayed here many times before but the rooms need to be renovated

They wrote that they would provide 4 breakfasts, but they gave us 3 breakfasts, and they said that the air conditioning in our room did not work for 3 days, but they didn't say anything other than "sorry". They changed our room after 3 days. :(