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Verifierade recensioner
Läge och interiör8.7
Bekvämligheter9.0
Service9.1
Renlighet9.2
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Daddy J227
Premiär rum med stadsutsikt
Bodde på mars 2025
Par
8 recension
9.5/10
Otroligt
Publicerades 30 apr. 2025
Excellent hotel. Came back and stay for days after days. Location is pretty good. 10-15 mins walk from the main beach. Hotel offers free shuttle to central festival mall and terminal 21. The hotel services are probably one of the best. Always friendly and smiles on every stuff face. Felt very welcomed here. Gym and pool is on the top floor. The only complaint really is the location as it can be a little bit more close to the main area but this hotel, I would definitely come back. Everything ticks the box. 10 out of 10.
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your outstanding review and for choosing to stay with us repeatedly. We are thrilled to hear that you enjoyed our convenient location, the complimentary shuttle service to Central Festival Mall and Terminal 21, as well as the warm hospitality provided by our staff. It’s wonderful to know that you felt welcomed and appreciated during your stay.We also appreciate your positive feedback regarding our gym and pool facilities on the top floor. We understand your comment about the location, and we will continue to work on providing the best possible experience for our guests.We are delighted to hear you would return, and we look forward to welcoming you back for another perfect stay in the future.Warm regards,Hotel Management
Anonym användare
Deluxerum med havsutsikt
Bodde på mars 2025
Res med vänner
6 recension
10.0/10
Enastående
Publicerades 21 apr. 2025
The room is huge and the rooftop pool and bar is beautiful! The location is great too!
Översätt
6/14
Svar från boendet: Dear Valued Guest, We would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team
Pitchsinee
Premier-dubbelrum
Bodde på apr. 2025
Par
1 recension
9.5/10
Otroligt
Publicerades 7 maj 2025
Staff is so friendly. Good location. In the morning and evening view of rooftop is fantastic
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your kind review. We are thrilled to hear that you had a wonderful experience with our friendly staff and enjoyed the fantastic views from our rooftop, both in the morning and evening. We’re also pleased that you found our location convenient.Your feedback is greatly appreciated, and we look forward to welcoming you back for another memorable stay.Warm regards,
Mr Zephyr
Deluxe-dubbelrum
Bodde på mars 2025
Par
4 recension
10.0/10
Enastående
Publicerades 18 apr. 2025
Excellent fast check-in process, clean spacious room suitable for multiple big luggage and bags to put and open up at same time. Beautiful rooftop lounge bar breakfast place too and pool overlooking the entire Pattaya Scenary.
Översätt
Svar från boendet: Dear Mr Zephyr,Thank you very much for your wonderful review. We are delighted to hear that you appreciated our efficient check-in process, the spacious and well-appointed room, as well as the convenience it provided for your luggage and belongings.We’re also pleased to know you enjoyed the rooftop lounge bar and breakfast area, along with the stunning panoramic views of Pattaya from our pool. Your kind words are truly appreciated and serve as great encouragement to our team.We look forward to the pleasure of welcoming you back for another memorable stay in the near future.Warm regards,hotel management
Chanutporn
Deluxerum med dubbelsäng eller två sängar
Bodde på mars 2025
Par
2 recension
2.0/10
Publicerades 8 apr. 2025
Terrible hotel – avoid at all costs.
This place is an absolute disaster. The manager was shockingly rude, had zero empathy, and clearly has no idea what customer service means. Their attitude alone is enough to ruin anyone’s stay. The overall experience was unacceptable, and this hotel should not be in operation if this is how they treat guests. Worst travel experience I’ve ever had — book this place only if you want your trip ruined.
Översätt
Svar från boendet: Dear Khun ChanutpornThank you for taking the time to share your feedback. We are deeply sorry to hear about your experience and truly regret that we did not meet your expectations during your stay.Please accept our sincerest apologies for the inconvenience you encountered, especially regarding the service you received from our management. This is certainly not the level of hospitality we strive to provide, and we take your comments seriously. We are currently reviewing the situation internally and will be taking appropriate measures to ensure that such incidents do not happen again.Your feedback is extremely important to us as we continuously work to improve our service standards. We truly hope you will consider giving us another opportunity in the future to restore your confidence in our hotel.Warm regards,hotel management
Jain Nilesh
Premierrum med utsikt över staden på hög våning
Bodde på mars 2025
Par
3 recension
9.0/10
Utmärkt
Publicerades 6 apr. 2025
The hotel is great location is great I like to come again next time but little far from the walking street
Översätt
Svar från boendet: Dear Khun JainThank you for taking the time to share your feedback. We are pleased to hear that you enjoyed your stay and appreciated our convenient location. It's wonderful to know that you would consider returning in the future.We understand your comment regarding the distance from Walking Street and appreciate your input. We hope it did not affect your overall experience, and we look forward to welcoming you back on your next visit.Warm regards,Hotel Management
ShuQi
Deluxe-dubbelrum
Bodde på jan. 2025
Par
3 recension
10.0/10
Enastående
Publicerades 3 mars 2025
The service was incredibly friendly, and the room was spotless, comfortable, and well-equipped. The high-altitude pool had a romantic atmosphere, perfect for relaxing. The breakfast was delicious, and the staff were all very welcoming.Highly recommended!
Översätt
Svar från boendet: Dear Khun ShuQiWe would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team
Petemav
Deluxe-dubbelrum
Bodde på jan. 2025
Ensamresenärer
15 recension
9.0/10
Utmärkt
Publicerades 27 feb. 2025
Its my 4th stay here and it's gotten better every time, friendly staff that go out if their way, rooms cleaned in a hurry when asked. They added a clothes line since there are washing machines in every room. Wifi is good, only complaint is the elyptical trainer has an issue and the gyms are a bit small.
Översätt
Svar från boendet: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Theingi
Premierrum med utsikt över staden på hög våning
Bodde på dec. 2024
Par
1 recension
7.5/10
Publicerades 29 jan. 2025
I booked for 3 days, city view for two days and sea view for one day. My highly recommendation is foods and drinks. City view room is not good much as I expected but sea view is good. I like that atmosphere. And other thing is sound from outside, a bit noisy
Översätt
Svar från boendet: Dear Valued Guest, We would like to thank you for staying with Arbour Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Arbour, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Hotel Management Team
Justin
Deluxerum med havsutsikt
Bodde på dec. 2024
Familj
6 recension
10.0/10
Enastående
Publicerades 23 jan. 2025
Just love this place roof top pool and restaurant is the best staff super friendly my second time back
Översätt
Svar från boendet: Dear Khun JustinGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Mahesh Gopani
Deluxerum med havsutsikt
Bodde på feb. 2025
Res med vänner
8 recension
9.5/10
Otroligt
Publicerades 23 mars 2025
Everything is new in this hotel. It’s a nice place to stay
Översätt
Svar från boendet: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Gästanvändare
Deluxerum med havsutsikt
Bodde på feb. 2025
Bokat för andra
1 recension
9.0/10
Utmärkt
Publicerades 7 mars 2025
Front desk 10/10
Restaurant 8/10
Overall a good deal for the price.
Översätt
Svar från boendet: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Gästanvändare
Premiär rum med stadsutsikt
Bodde på dec. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 30 jan. 2025
This is our favorite hotel in Pattaya absolutely stunning the service is amazing 👍👍
The breakfast is one of the best in Pattaya
Översätt
Svar från boendet: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Anonym användare
Deluxerum med stadsutsikt
Bodde på okt. 2024
Ensamresenärer
19 recension
10.0/10
Enastående
Publicerades 6 nov. 2024
Highly recommend this place! Room is very clean, with all the amenities one might need including among others - toiletries in the bathroom, separate toilet, shower, sink and bathtub, washing machine, microwave, stove, separate sink for dishes, mini fridge, complimentary tea and coffee.
Food in the restaurant is excellent, rooftop is a nice place to relax and enjoy sunset. Centrally located, good value for money.
Översätt
6/20
Svar från boendet: Dear Valued GuestsGreeting from Arbour Hotel and Residence PattayaOn behalf of Arbour Hotel and Residence Pattaya, we would like to say THANK YOU for staying with us. We trust that you had a great time with us as our goal is to always exceed our guests’ expectations whenever and wherever possible. To continuously improve ourselves, it is great to hear feedback from you about your stay and, in particular, of staff members, hotel location, facilities that make your experience a memorable one. It was truly a pleasure to have you as our guests and we look forward to welcoming you back to Arbour Hotel and Residence PattayaBest regards, Management Team
Tashiel
Premiär rum med stadsutsikt
Bodde på nov. 2024
Ensamresenärer
45 recension
10.0/10
Enastående
Publicerades 27 dec. 2024
Great views of the city from the room. Staff were polite and super helpful. It was a little cold due the air conditioning but wasn’t an issue.
Översätt
Svar från boendet: Dear Khun TashielThank you so much for sharing your review of your recent stay at Arbour Hotel and Residence Pattaya!We are delighted to hear that you had an excellent stay with us. Your kind words about our service and dedication are truly appreciated, and we are glad that our team contributed to making your stay a memorable one.Please accept our heartfelt thanks, and we hope to welcome you back in the near future for another exceptional stay.With kind regards,Pattarapong P.Hotel Manager