Hôtel Mercure Pau Palais des Sports

Sehr nette Leute sind Und gute Service

Very impressive one night stay. As Silver Loyalty Member we enjoyed our hospitality kirs. The rooms were immaculately clean and all the staff we encountered smiled and were very helpful providing excellent service. Food in restaurant and at breakfast was plentiful with good choices.

Stayed for a business trip in the area in July. Room well appointment, and air con needed in the heat wave! Food for very nice from restaurant. Small pool but didn't use it, had some lounge chairs etc around it and looked very nice. Would stay here again.

I had an absolutely fantastic stay at the this hotel. The staff was incredibly welcoming and attentive, making me feel right at home. The room was not only comfortable but also impeccably clean. The attention to detail in the service truly set this hotel apart. I can't wait to return and experience their hospitality again. Thank you for making my stay so memorable!

Quiet and comfortable, this place is just on the outskirts of the city and close to the highway access. Ideal for a night stop, the room was small, clean and clear, with a good bathroom. The service from check-in to departure was courteous and efficient from all the staff. Nice swimming pool, cool and quiet, enjoyed by this kind of hot weather. Good coffee at the bar. A good experience.

There is ample car parking space right in front of the hotel which is not far from the motorway. We were made welcome and the all the staff we met were accommodating and helpful. Although our room was smaller than expected it was clean and attractive and to compensate for size had a large TV screen. There was no writing table, but the bed was comfortable, and the bathroom was clean and bright. It is a peaceful location. There is an attractive swimming pool, but we did not use it. Dinner in the restaurant was extremely good, the food excellent and we enjoyed our stay. Dogs were allowed in the restaurant which might not please everyone. The hotel is well placed to visit Pau which is only ten minutes away by car.

Cramped rooms, narrow and hard beddings on which it is impossible to relax, not-so-fresh pillows, super thin towels, minimalist toiletries– just a gel fixed to the wall of the shower, we had to claim hand soap – we were used to a better treatment by Mercure hotels. The rooms here are more of a basic Ibis. The parking is not closed, which is not reassuring when you have to leave luggage in the car due to lack of space. Many customers weren't wearing masks - even in elevators - and we didn't see them asked to wear ones. In addition, the sanitary pass is not required for breakfast, a rule by the Accor group according to the receptionist. However, we stayed in another Accor hotel in September and customers without a sanitary pass had to have their breakfast in their room. On the other side the hotel is quiet and well located near the highway, dinner and breakfast were more than good. The staff are very kind and responsive. These positive points made our stay a little more comfortable.

Descendu lors d'un séminaire dans cet hôtel, nous avons été très bien reçu. Les chambres sont très confortables,rien à redire sur la propreté, la salle de réunion était très bien. Le déjeuner pris à l'hôte était délicieux. Bonne expérience.

Toutes mes félicitations à l’équipe de cet établissement car tout s’est très bien passé. Bon surclassement Platinum a été pris en compte et j’ai pu séjourner dans une suite où tout était parfait, calme et propre. Côté petit déjeuner c’est très complet, fruits frais et ce que l’on peut trouver d’habitude, Côté checkin, check Out, c’est rapide et toujours avec le sourire. Point fort de cet hôtel qui dispose d’un parking gratuit