Royal Garden Beach Hotel

Hotel, facilities and cleanliness excellent Staff friendly helpful and all very happy Food was poor, I am not a fussy eater and when abroad eat local food all the time but the standard of the offering was poor, luke warm, repetitive and all tasted the same I think the chef was given a tub of seasoning for Christmas. Fish grilled to within an inch of its life making it dry and difficult to get off the bone, raw meat on several occasions especially the kebabs and koftas, soups for breakfast also steamed broccoli and cauliflower left from night before never seen this anywhere not even turkey when we have been before, understand using what's left from previous night Loved the hotel food fell well short I will not return due to this which is a shame

Good food, clean pools, but the room was in the old building and not very happy about the old smell. The cleaning was daily, but superficial done. The stuff was very nice, always trying to help, with a smile on their face. Cocteils not great, but the ice cream -best I ever had.

We stayed in the building across the road, room 1565. When I booked I requested a quiet room but this was not. There was an 'open air' club called 'Club Summer Garden' a few roads down. I found it difficult to sleep. Also at 3.30pm every night, when they were about to close, the music suddenly became louder and the music even made it into my dreams. We should have moved rooms but the kids and my other half were not as bothered as I was, and they were settled. At 4am one morning I woke up to a really loud continuous sound. The windows were vibrating. I went on the balcony to see what was happening and the balcony was vibrating. I called reception to complain and soon after all the electrics were turned off and started back up again and the sound went. It must have been an air conditioning unit or a generator. I did not receive a phone call back or apologies from management. The only good thing regarding noise was that we didn't hear anything from the rooms either side of us. Sleep issues aside, if we had a room in the main building (further from the club), we would come back again. The food (buffet dinner, lunch (burgers from the pool bar or fresh wood fired pizza near the beach,) breakfast, and al a carte) and entertainment were good. The kids were happy (age 5 and 8), they loved the slides, all 7 of them. The 5yr old liked the kids club. We enjoyed the beach and evening entertainment. Our favourite night was a live band, the kids favourite night was a foam party. We took a private transfer to and from the airport which made it more pleasant. We appreciated the daily re-stocked mini-bar, which really was a treat.

The double room we booked for a year ago, does not look under any circumstances like 5 star . Very very dissapointed by this as was very unexpected to find such poor conditions, fake advertisement online. We ve been in Alanya 5 yrs ago to a 5 star hotel and i can assure you this one does not match the criteria. Dont know who s fault it is, the hotel or the travel agency but don’t deceive your customers like that, is really not profesional,

Stayed here for a week and the place was brilliant. Food was very nice and lots to choose from. I'd advice getting there for 7pm as it can get a bit busy and you can sometimes struggle to get a table. Sitting outdoors to eat was not comfortable due to the heat. Beer and spirits available were good and service is very quick, Mehmet and Mehmet B behind the bar were especially good!! Pools and water slides were great, kids loved them. Lots of entertainment going on through the day if you want stuff to do. Entertainment in the night was good. Have dancing/singing shows and kids loved the mini disco. Had a clubby/disco part of the hotel outdoors for night time too which we went to a couple of times. Had a foam party one night which my 11 year old loved!! Beach is attached to the hotel, bit rocky and wavy but still fun to go down and visit. Beach bar has food available too in the afternoon, pizzas were lovely. The entertainment staff were brilliant too, very chatty and make you feel welcome. It is a bit out of the way from the airport, 2 hours in a taxi. I'd recommend private transfer from airport as would imagine a coach trip would be horrendous. Markets a few minutes walk away and a McDonalds nearby if your kids get fed up of food in the hotel! Rooms are well maintained and you get your fridge stocked with soft drinks every day. Don't listen to the bad reviews some people put on here, people moan about the most stupid things. I really can't fault this hotel at all, I've probably missed a lot more positive things to say but it was an amazing holiday.

Fabulous time with the family, in a great hotel, don't take any notice of the bad reviews it's not true at all food is great lots of choices loads of different restaurants to choose from, animation team are brilliant mini club the kids loved it and the activities. Water slides and swimming pools are great and the beach was nice to, big shout out to the guest relations girls Jane and Yvonne done themselves proud so helpful friendly and funny, reception also good, rooms are good and cleaned every day and little towel made gifts from our lovely maid. Was great thanks for making our holiday We will be back next year xx