Days Inn by Wyndham Pearl/Jackson Airport

The security chain inside for the door was missing. The freezer inside the refrigerator was caked with ice and the frig was not cold. So, we decided to leave on the 25th. When my wife went to take a shower T my father’s house, she found that all of her new underwear had been taken from her suitcase. And several of her Ashley Stewart’s sweaters. I reported this to the front desk and they stated that the chain in must of their units were missing and that there hadn’t been any other thefts reported there.

broken lights above sink, lousy internet. 1 remote did not work breakfast average FRONT DESK STAFF AWESOME.

Hotel receptionist was very welcoming and helpful. However, there was trash overflowing out of the trash cans by the rooms that was not thrown out from the day we arrived to the day we left.

First, there was a sign showing no semi's allowed, and there were two parked in the lot. When I arrived, the lot had garbage on the left side of the building resting against the fence. When I got into my room, the smell of the room was pungent, not sure what caused it, either water damage, or, the cleaning solutions that aren't used well. I took pictures of the room. I found unknown spots of some kind of fluid near the front left side of the bed, there were burn holes in the top bed coverlet, multiple spots, the lights were not plugged in for the main desk there, I had to wipe down the seat for the desk, as it was nasty. I had to wipe down the toilet seat using one of the two small hand towels, as there were no other cleaners in the room or towels, such as paper towels. The one individual seating in the room with a foot rest, was so worn, I was afraid if I had sat on it without being clothed well, it would rip my skin, it was very worn with major spots of broken leather type sections around the edges. The bathroom had a major section that was very dirty in the lower left corner, and not sure what all was still there, but, no one has swept or cleaned it. I had to wipe down the faucets, because they were not clean, nor was the mirror in the main room. I wasn't able to tell if the small refrigerator was working, it appeared to be missing parts of the metal holdings inside it, as well as a small section that was ripped up on the inside bottom section. The carpet was horrible too

The staff was very nice. The rooms and the property were run down and needs upkeep. A good coat of paint and some remodeling wouldn't hurt. For the most part, it was ok. Could use some maintenance to be graded better by most that stayed there based on the reviews. Great staff, poor management of the property.

The reception staff is friendly, patient, and promptly responds to any request, which is why I continue to stay there. However, while the lobby furnishings are clean, they're worn and tattered so that at first glance they don't look that way. The rooms I've stayed in also have worn and obviously outdated furnishings that appear to have been there for at least 20 years. Some doors don't have security chains, so even though check out isn't until 11, the cleaning crew has entered twice just after 8 am without waiting for me to answer the door. Usually not a problem, but the second time I had just come out of the shower and was only wearing my underthings. Extremely uncomfortable for a woman of my age to have a man open the door while you're sitting on the bed trying to put on your slacks! He seemed to apologize - but it wasn't in English so I can't be sure.