frances m
5 oktober 2024
Lovely settings driving up. Receptionist was extremely lovely, Harriet was very bubbly and a great front of house welcome. We stayed one night in Ardean cottage with hot tub. Harriet showed us everything we needed to see and settled us in. Although we had seen pictures of the cottage before we arrived we were a bit disappointed with the cottage. We are a well travelled couple and have always stated that the front entrance of a building can say a lot. This wee cottage could do we a touch of stainer on the wooden entrance of the cottage to keep up with the ambience of the estate as it looks quite grubby. The main problem we had on entry was the overwhelming smell of dampness which stayed with us. The decor would be best suited in keeping in tow with the main house itself as it’s a little dated and not very luxurious compared to the main house rooms/suites. We have stayed in many luxurious places hotels, lodges, castles etc and for the price charged found it to be a bit on the high end for what we received. On the other hand everything we required was available. The hospitality tray had shortbread coffee hot chocolate tea milk and something we haven’t experienced before 4 small miniatures of whisky, a very welcoming touch. The hot tub I have to say was the best we have ever used even compared to Forest Holidays. The morning of breakfast was a great pleasure yet again a mention to Harriet, she was very bubbly attentive an amazing at her job. We would go as far as saying the best service we have ever had, and that’s a very high compliment. The breakfast was beautiful. Next time we may stay in the suites but not the cottage which is a great shame as it’s set in such a beautiful estate
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