Ski-Inn PyhäLinna

Ski-Inn Pyhälinna apartments have the best possible location. I stayed three nights in Pyhälinna 33 Studio apartment. Both the ski slope (now closed because of summertime of course) and Pyhä Disc Golf Park were situated just under my window. Trails to Pyhä-Luosto National Park start between Pyhälinna apartment buildings A and C. Some good restaurants are located next to Pyhälinna. Pyhä-Luosto Visitor Center Naava and a grocery store are situated one kilometer from these apartments. A bus stop (buses to/from Luosto, Kemijärvi and Rovaniemi) is situated almost next to Pyhälinna. There isn't any reception desk in Pyhälinna. Normally some services are available in a nearby hotel (a gym, saunas) but it was closed at the moment. There is a number lock in every apartment and I got the code via SMS in the morning of the arrival day. Check-in time is quite late, at 6 pm. However, I asked the customer service by phone (after I had got the code) if I could go in earlier and I got a permission to go in as early as 11 am without any extra cost. If I had booked early check-in earlier, the price would have been as much as one extra night. Customer service was extremely kind and quick as I contacted them by phone and by e-mail. Very good performance, much better than usual customer service! When I arrived next to the apartment building I was wondering if it is closed. There were ropes in front of all corridors. I found out that they are because of reindeer. The ropes prevent reindeer coming in the corridor. These new apartments are privately owned but they are booked to tourists through a company. Bed linen, towels and final cleaning are included in the price but you have to wash dishes and take the trash (including bottles) yourself. I had a very modern and stylish corner apartment with a bathroom, an own electric sauna, a kitchenette including tableware and a dishwasher, a fireplace with firewood and an electric drying cabinet for wet clothes. A shared washing machine was situated in a separate building as well as a ski maintenance area. An own locked ski locker was located in the corridor but I didn't need it now because it is a summer. Actually there was heatwave outside and the apartment was quite hot but tolerable. I have nothing to complain. I could come here again.

We love these apartments! Stayed Jan 2023 & 2024! Recommended to all our friends and family who have also visited this year! Perfect location next to the slopes, beautiful views. Well stocked, cosy fire. Amazing sauna and dryer for ski clothes. Locker for equipment outside. Everything you can wish for. Kind and friendly staff everywhere. Yes the main shop for groceries is at the bottom of the hill, but if you’re prepared you only need to do it once, there is a little convenience store at the top to restock milk etc. Lucky enough to see the Northern lights this year. We’ll be visiting again next Jan for sure!

Been lucky enough to stay in apartment style accommodation across a few Scandinavian ski resorts and this ranks amongst the best. Spent 1 week in 'C' block 4 bedroom apartment (holiday through crystal ski). Most things are a positive - wonderful view of the slopes, a 100m walk or ski to the beginner slopes, apartment is well stocked with all you need for self catering & sauna spacious. Not really a negative, but worth considering if you have young children - the internal stairs to the upstairs bedrooms were incredibly steep and required care to use. Would stay here again.

Overall we loved our holiday and want to return next year. But we did have some frustrations. Our first night in B3 they forgot to give us bedding for a 3rd person, so was quite uncomfortable all in twin beds sharing 2 pillows. We asked for bedding the next morning and had to chase up later that night when it hadn’t arrived. The snow was great but it is difficult to get from one side of the mountain to the other as you have a choice of a super steep button lift or a steep walk up the road. We’d probably manage if it was just us adults but a 4 year old just couldn’t do it so had to drag her up the road in a sledge. Exhausting. This was the same route from the shop too. Nights 6 and 7 we returned from dinner to a smoke filled room. Rushed over to the hotel reception that said they would call maintenance. After 30 mins I walked back over to the reception who said maintenance guy was 2 hours away so wouldn’t be coming but said to close the vents aver the hob and the chimney - which didn’t actually help. Turns out all the chimneys are connected so the wood burner from the apartment upstairs fills our room (and next doors) with smoke. The view from the room was great and the kitchen was well equipped.

Our first night in B2 they forgot to give us bedding for a 3rd person, so was quite uncomfortable all in twin beds sharing 2 pillows. We asked for bedding the next morning and had to chase up later that night when it hadn’t arrived. The snow was great but it is difficult to get from one side of the mountain to the other as you have a choice of a super steep button lift or a steep walk up the road. We’d probably manage if it was just us adults but a 4 year old just couldn’t do it so had to drag her up the road in a sledge. Exhausting. This was the same route from the shop too. Nights 6 and 7 we returned from dinner to a smoke filled room. Rushed over to the hotel reception that said they would call maintenance. After 30 mins I walked back over to the reception who said maintenance guy was 2 hours away so wouldn’t come to help but said to close the vents aver the hob and the chimney. but it hasn’t actually helped. Turns out all the chimneys are connected so the wood burner from the apartment upstairs fills our room (and next doors) with smoke. Hotel reception was then closed at 10pm so called Crystal helpline who were given the same advice as we had been given. They did say the Crystal rep would be in touch the next morning, but never did. It’s now our last night and we have the same smoke filled room issue as last night. It’s horrendous, we have a 4 year old that can’t breathe in the smoke but it’s -23C outside so were completely screwed. Opening the windows to vent the smoke is our only option now and it’s freezing!

A fantastic apartment, modern, comfortable, spacious and well located. This was the first time our had stayed outside the Alps for a skiing holiday, the accommodation was to a high standard, and the power showers, sauna and drying cupboard were an added bonus, there is also a ski locker located in the building block. You can ski from and back to the apartment which is great, the only downside being for non skiers as it is quite a walk down the hill to the supermarket and back and there did not seem to be a frequent bus service to take you if you didn't want to walk.

We stayed as a family of four with two young kids and the accommodation was perfect. Everything has been considered. From your own external locker for skis and snowboards, to a drying cupboard, certainly the most modern accommodation we’ve had on a ski trip. The ground floor apartment we had was a single large room with open plan seating area with TV, table double bed and bunk beds. Along with a fitted kitchen and loads of cupboard/wardrobe space. It also had a bathroom with large bath & shower, plus a sauna. Location is superb as it’s right on the family slope, but above where the piste splits to go to the main ski lift area. Only downside really is that the best means of getting back from the main lift area is a horribly steep button lift which no one was using during our stay & as a snowboarder I avoided. Route back from the bottom of the family slope is a much more friendly t-bar. At night, it is just a walk across the car park to the Colorado bar although if you don’t mind walking back up the hill, the hittu bar is just down the road or family piste. The base of the family slope has a shelter with fire where you can cook sausages bought from the supermarket at the base of the resort (which is back towards the base of the family slip from the main lift area). And next to the family slope is the fun park, with jumps, rails and fun boxes.