The Gladstone

This is a lovely place the staff are so friendly and welcoming . Lovely sea view . We didn’t eat here today but have in the past and the meals and roast are delicious. I would highly recommended a visit to the Gladstone. You won’t be disappointed.

Greeted with warm welcome, room with stunning view of the sea. Excellent breakfast and evening meals. All the staff were lovely. Really enjoyed our stay. Our dog Molly was made very welcome. Very helpful advice on the area and places to visit and walk. Definitely will be going back.

Wow ,what a weekend for my 60th birthday ,lovely hotel ,great room over looking the sea ,we had three nights and three of the most beautiful sunsets , and three amazing breakfasts ,gavin is so friendly and can't do enough for you ,he's full of local information and pointed us in all the right directions, the staff are so friendly and constantly cleaning .Great place to stay just off the A55, you can easily get to Chester in one direction and Anglesey and puffin island on the other.So glad we got to meet you steven on our final morning ,this place is a little gem give it a visit ,we will be back ,untill next time ,Diolch ,Yvonne and Gary x

Great welcome & service from Elliot with our meal, (which was excellent). Elliot made us very welcome & always attentive, a great ambassador for the Gladstone! This establishment has been recently taken over by new management (& it shows - a great job!)

My partner and I stayed here following a funeral in Llandudno. I don’t know enough nice words to compliment the staff and owners sufficiently. We arrived a little early for booking in. Dogs were allowed without charge. They were able to sit with us in the bar and restaurant. They are well behaved and was good this was possible. We amused ourselves by sampling a couple out of several real ales available. We were shown to our room which was beautiful with a comfortable four poster bed and beautiful views of the coast and sea. We had meals and breakfast in the restaurant. The food was plentiful and cook to a high standard. One of the owners Gavin was very personable and nothing was too much for him. His attention to detail was exceptional and he even noticed we were buying crisps and brought our restaurant book forward so we could eat earlier. Over the road from the hotel was an are we could let our dogs run without worrying about them coming to harm…… Gavin, thank you we will come back again soon…….superb hotel for a break away.

We have been refused to check in the hotel because we travelled with 4 yr kid. This is not mentioned in the Hotel description (***********) & it seems there have been multiple such cases where people wrongly book this hotel & don’t get a refund back. There is no separate way for Hotel Guest, you need enter the bar to check in. I felt this is embarrassing for the hotel guest specially when this hotel claims it’s a 4 star hotel nor there is a waiting area/ reception counter (as per ***********) We were provided with a seating area which looked like a garrage & refused to even enter the hotel room for some time. This was completely unacceptable. We have been ill treated because of our skin tone. Generally for an Adult only hotel, it is provided clearly in the description as people don’t go read each terms & conditions in policy page of ***********. Please note I always book the hotel without providing the child detail as I don’t need a seperate bed & never been refused to check in/stay at the hotel.