Canada Lodge and Lake

We had our wedding at Canada Lodge and Lake this March and couldn’t have imagined a more perfect day. From the moment we booked, the staff and coordinators were incredible—so friendly, professional, and attentive to every detail. They made the entire planning process stress-free and seamless. The venue itself is absolutely stunning. The views of the lake and the natural surroundings created the most beautiful backdrop for our ceremony and photos. Our guests couldn’t stop talking about how gorgeous everything looked. What really stood out was how personal and thoughtful the team was. Abbie, Hollie and Amelia were all brilliant. They went above and beyond to make sure everyone felt included—even making a special BBQ pizza just for my grandad! It’s those little touches that made the day feel so uniquely ours. We would also like to thank the team who co ordinated the wedding breakfast perfectly. Everything ran smoothly, the food was delicious, and the staff made sure we could just relax and enjoy every moment. We truly couldn’t recommend Canada Lodge and Lake more highly. If you’re looking for a breathtaking venue with an amazing team to support you, this is the place!

We had our wedding at Canada Lodge in April this year and we couldn’t fault the day. It was brilliant from start to finish. The staff set up the venue as we wanted it and helped coordinate our day to make it run as smooth as possible. The only reason I give it 4 stars and not 5 is because during our wedding preparations on the lead up to our big day we felt like we needed more detailed information regarding the coordination. After reading some negative reviews we felt a little uneasy about how our day would go but I want to make other couples feel at ease that they thought about everything in detail and made it brilliant for us!

I am very disappointed after staying for what we thought was a specal Valentines event and emailing a complaint, over a week later, not even a sorry from them. So I have copies/paste teh complaint I'd sent to them. To Whom It May Concern We booked for your Valentines event for Friday 14th February 2025 and stayed in Lodge 3. It was lovely to see that on arrival to the lodge for it to be laid out nicely with a bottle of Prosecco and box of chocolates. Unfortunately, that was where the niceties seem to end. 1. The TV had a very weak signal and kept breaking up, unable to watch the TV 2. The Wi-Fi was very intermittent and kept fluctuating to being on/off 3. No welcome pack to explain how to call reception or use the digital safe, went to reception to find out the code for the digital safe and they told me, I should have rung, I explained I would have, if I knew the number. 4. Only 1 coat hanger to hang clothes in wardrobe 5. This is where it get worse, heating wasn’t working, when we had our evening meal, we said about this and someone went and set up 2 fan heaters, unfortunately we were unable to leave on over night for the noise they made, not very warm during the night nor when we woke up. 6. When we arrived back after our evening meal and entertainment, which we will say was very good, we both had showers, water was very lukewarm and happy to get out and get dried in front of fan heaters. The bathroom however was nice. Shame we couldn’t really enjoy it. Also on way back to lodge in the evening, lack of lighting, this came on when the security light on lodge 2 activated. 7. We also didn’t have a very good night’s sleep; the mattress was very hard and my wife said she could feel the springs through it. 8. On Sunday 9th February at 11.24am, I rang to check, that I was gluten intolerant and my wife was vegetarian, and asked if the sausages were GF, I was told she would check and if not, they’d make sure they would be available. When we went for our breakfast, was told no GF sausages available, but could have vegetarian sausages, which were awful. No GF bread available to toast, given 2 GF rolls, which were originally untoasted but even when they were toasted in the kitchen, texture was that of plasticine. The scrambled eggs seemed to be made up from a powder mix, the hash browns from being stored in a Bain Marie, were mushy, bacon was nice and thickly sliced. No GF cereal available. As you can image, breakfast wasn’t a hit either. I am really sorry to say, that we weren’t impressed with the event and certainly not value for money that we paid. The only positive was the evening meal and entertainment. Sorry to say, the content of this email will be my review on TripAdvisor and other review sites. May I suggest you having a welcome pack with information, especially with opening times for Rhodri’s restaurant. Regards

what a beautiful place but there are problems here. If you disabled it's not suitable they have one small lift and believe me you have to move between two floors and then back again. Their disability toilets are not suitable very awkward when inside them not enough room. The food is beyond awful I had a vegetarian dish and it was a slice if cauliflower that wasn't cooked properly if this is the best the chef there can do I would hate to see their worse. I would not want to go back here with the problems and to finish it off my sister was given a room for the night where she couldn't use the toilet on her own and she could't shower as it isn't suitable for someone in a wheelchair. On day of leaving she fell and spent hours in hospital.

Went for a family wedding. Had a 90 year old with us. After the ceremony the 90 year old lady wanted a cup of tea. After going to the bar and being told that this is a common request but all they could offer was an espresso martini I went in search of catering staff. After speaking to the waitresses I was told that there was no kettle on site and that their hot water would take about 40 mins to heat up. An hour later when I asked again we were told that the 90 year old would have to wait until after food (2 hours later). The 90 year old went to take her seat when it was time and the doors, which had previously been opened were closed and we were told to walk the long way around. When I said that the 90 year old needed the toilet and could they open the doors just for her to go in I was told the doors do not open and that she would have to walk all the way around. After walking around and going to the toilet the staff then opened the doors. Appalling!

Our wedding day was so perfect and we couldn’t have done it without you all at Canada Lodge and Lake. We knew our wedding day would be beautiful just with your amazing surroundings and venue, but what we didn’t know was how incredibly perfect it would be just for us, the staff were all incredible, food was delicious- those canapés (chefs kiss). We had SO many compliments on our special day. It was everything we could have ever wanted and wished for! We can’t wait to celebrate many more anniversaries to come at Canada Lodge and Lake.