Extended Stay America Suites - Phoenix - Peoria

剛從這酒店逃離，住進了比它便宜的Holiday Inn Express。 這個酒店不要住，不要住，不要住！ 剛到門口我心裏就咯噔一下，這門居然不是自動的，前台態度不像其他酒店那麼熱情。 拿了卡進電梯後嚇一跳，樓道這麼陰森，還有一股味道。 門一開，我絕望了。一股特別嗆的味道撲面而來，房間老舊且陰暗。地上有蟑螂兩小衹。 完了，訂的還是不能取消訂單的三晚。出門需要勇氣，樓道可以拍恐怖片；進門需要勇氣，味道好臭。 第二晚迷糊躺床上，突然刺耳的警報響起，所有人都走到樓下。二十幾分鍾才停。 早餐就角落一點蛋糕零食，咖啡和茶，沒地方坐，帶回房間吃。 我住過便宜的汽車旅館也比這酒店強10倍。 唯一的優點是旁邊有熊貓快餐，還有書店，挺方便。 看到我評論的千萬不要去住。

As I drove into the parking lot, I noticed a few people just sitting or standing in the driveway. That was a little unsettling. Check in was very smooth with one of the nicest check-in clerks I have encountered in my travels. The room was a small suite with full size refrigerator, 2 burner stove and sink. Utensils, cookware and dishes were available on request. The bathroom was clean, linens clean and the bed comfortable. Overall, everything needed updating, especially the carpeting. Some capital improvement would greatly increase the look and feel of the property.

Very clean place to stay and I’m treated like family nice to visit the malls great food Breakfast great grab and go housekeeping amazing always on point with making sure we h guest ar taken care off in every way No matters where we travel I will always choose exstended stay

The Peoria Arizona location is accommodating. Front desk people are very nice and helpful. This location is near good shopping and restaurants. Would recommend if you are in need of a place to stay. Only draw back is they don't have an exercise room at this location.

Bare minimum met...not worth the $. Breakfast prepackager muffins, old granola bars and bad coffee. If you need a kitchen...it has one, but that is the only benefit. March a very busy period w spring training but waaaayyy over priced for value. Avoid.

Just wanting to give a great review for ms Kathy! I really would like to thank you so much for all your generosity and all the help you have done for me and my family. She is an outstanding employee with very good attitude and customer service. I have enjoyed my stay here thanks to your amazing staff!!!

The hotel isn’t upgraded but at least it is clean. That isn’t something you can blame on the employees. We had moved from one state to buy a house local and it took a lot longer than normal. My husband and I were in this hotel for 5 months. If it weren’t for the employees, my stay would’ve have been the worst! I got to know Kathy, Joe, Heather, Sergio and so many more that I didn’t mention. They were so good to my husband and I. I have really bad OCD to where I have to clean my room and laundry every day and when I brought my dirty towels and linens on a daily basis, not one of them complained to me about dirtying these items every day and requesting new ones. They were very helpful and caring. I consider them all as our extended family! They supported us throughout the whole journey and would ask us almost every day, if we had much luck selling and buying our house. They cared!! They didn’t say it to be nice, they truly cared about us. You don’t see this anymore. They keep the hallways and trash cleaned up. Every day someone vacuums the hallways. The laundry is expensive but it’s outsourced so they have no control over that. This hotel is all glam and glitz but the price is comparable, rooms are clean and the beds are comfortable too. The workers here are some of the nicest people I’ve ever met! We were all on a first name basis. They remembered us and our room #. I recommend this hotel 100!! Also, a lot of these people have been working for this hotel for years. Kathy, one of the sweetest ladies, even though she looks like she’s not a day over 22, she’s been working at the hotel for 22 years! You don’t see that often. They are all amazing people and it’s a privilege to have met them!

Was a pleasant stay. Staff was very kind. Well lighted parking. Room was comfortable and seemed clean. I always go around and wipe things down myself, just a habit. Only problem was the walking distance to my room down a long hallway.