Hampton Inn Perry

The staff were very pleasant and did their best to help. However, that is where the positives end with my stay over the last 4 days. We had 2 rooms, and below were the issues. 1. Had to move due to non- working toilet. 2. Had to move again because the door to the room would not open. 3. The other room set off the fire alarm when the heat was turned on. 4. The hair dryer only worked work a short period of time. 5. I confirmed that we were on the schedule for the rooms to be cleaned after the first night. However, when we returned our rooms had not been cleaned. The staff at the front desk stated that they planned to let the manager know, and they did provide a set of clean towels. 6. The garbage was left at the top of the stairs blocking the steps. I moved it off to the side, but it had not been picked up in a day. Overall this is a run down Hampton Inn and one that Hilton should review. As a Diamond member I have seen a lot of Hilton properties, and I do not plan to stay at this hotel again.

My family is a loyal Hampton Inn family. While traveling, we pick Hamptons whenever available. Out of the many, many that we have stayed at, this one ranks at the bottom. The air conditioning in the entire hotel seemed broken (stuffy, with fans running in the public areas) and our room smelled like a mildewy basement. The bedding was not the typical soft Hampton Inn sheets and comforter we are used to. We will definitely cross this one off our list whenever making the drive to/from Florida. Sorry Hampton, this one disappointed us.

The hotel is in need of refurbishment. Dingy, dirty, baseboard coming off in 2 floor hall. Bug walked across nightstand right by my head. Looked like someone had laid something on bed. No ice machine on second floor even though we were told there was and place for it marked.