Anonym användare
5 juni 2025
Location: what's hot- centrally located near the CBD & "heart of town". What's not- one of the furthest in terms of walking from Perth station. There are nearer hotels if you are coming from the Perth train station.
General facilities: What's hot- contemporary Aussie art works line the walls of this building, inside & out, making it eclectic. What's not- unremarkable really. Standard features. Although reasonably new, if you look closer, much of the linen covered furniture (viz chairs) are stained and grubby close up. Swimming pool is small. Dining area is smallish.
Rooms: What's hot- beds & pillows are very comfortable! Probably the best feature of the room. Shower head is a rain shower! Always a mark of a great bathroom. The TV screen is large. They provide an ironing board and an iron, which is nice. There's also a basic Expresso machine, which is appreciated. The room windows are floor to ceiling-great views and light! What's not- no toiletries unless requested (eco drive). No tissue paper unless requested. No room slippers provided. No water- so you either have to boil it in-room, or walk to the 1st floor to get it from the dining room, which sucks. Carpets are designed to hide the grime, but on closer inspection, the stains are there, giving you an icky feel. The wardrobe area is severely limited, so it feels cramped when you have 2 people trying to share the same area. Could be better. There is no dedicated luggage stand, so you'll have to do with laying it on the floor. Pity your back & knees.
Service: What's hot- nothing really. All the politeness your expect from any hotel. Nothing remarkable. What's not- housekeeping service is inconsistent & poor. By any standards of a good hotel this is one big area that they need to improve upon. We stayed 7 nights & for the first half of our stay, we had to request for our rooms to be made up and on at least 2 days, there was no housekeeping at all. It almost felt like a third party service had been employed to take care of the rooms which was disconnected from the hotel's standards. An annoyance we could do without & a huge fail in my books.
Breakfast: What's hot- sadly, nothing great. It was ok, again, unremarkable in its variety, quality & presentation. What's not: if I had to do it again, I'd find breakfast elsewhere & save the money.
Conclusion: it was ok. Nothing to draw me back again unless I had no other choice. The fact that it's an Accor accredited hotel makes it even more disappointing. Between the poor housekeeping & the unremarkable breakfast, it's a pretty average hotel with limited repeatability if you had a choice.
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