Habitation Saint Charles - Hôtel de Charme & Spa

We absolutely loved our time at the Habitation Saint Charles. It was the perfect getaway from the hustle and bustle of the world. We stayed for 4 nights on our honeymoon, and this was a great home base for all things Basse-Terre. It's secluded, yet easy to get anywhere. The hotel is huge and so lush! The restaurant and bar have great food and drinks. The pool is so lovely with its gradual slope that lends itself to lounging. Our room was huge! Massive beds and a nice living room. We loved the shower and double vanity in the bathroom as well. And the plunge pool! It was the perfect thing to sink into after a long day exploring the island. Many thanks to everyone for making our honeymoon so special! We can't wait to come back with our friends and family!

Really beautiful hotel with a nice pool area. We booked a double room, it was simple and clean. The bathroom is beautiful. There are a lot of free parking spots and I would recommend a car, to explore the stunning gems in the area. The hotel has a small breakfast buffet which was delicious. The location is perfect to explore the island. I would recommend booking a room with a private pool.

We decided to spend 10 days under the sun and selected Guadeloupe as the destination. For once, we chose an hotel inland and not by the sea. The choice was a good one. The building where the restaurant and bar are, is beautiful. The food is good (see below for more comments) and the cocktails are tasty and not fail in alcohol (mainly rhum). Staff is very pleasant, efficient, dedicated and at your service. The owner is very dedicated to keep a satisfying customer base. The domain is vast and lush, the swimming pool is surprising. Our room was in the corner, large enough for the two of us and with separate toilets. If you are not tall, you (like my spouse) may have problems to go in bed as the bed is very high. House cleaning is great although coffee is not renewed after the first day. the hotel is brand new but TV is working on wi-fi, so do not expect many channels and great image. There are a few things that we believe should be improved if you have a long stay in the hotel (but most of travelers stay 1 or 2 nights) : The restaurant. First the restaurant is not open every evening, the menu is the same every day although very good. You have to take your car if you want to have diner outside and I do not recommend driving at night. And the bar is only open at night. This is something that has to be changed if stays get longer. Choose the bungalows as you may do your own kitchen. At the end we kept a very good memory of our stay

Our group had a wonderful time and experience in Guadeloupe and had a wonderful time staying at Habitation Saint Charles. We stayed for a week between 2 rooms, and 6-7 adults. We are seasoned travelers with no expectations of being catered to as Americans. We had dinner 5 nights at the hotel, and 2 at a local Pizza place called Ton Ton. Thursday-Saturday nights have what we called a "fancier" menu. As a group we tried mostly all items on the menu, and they were all fabulous. Cooked perfectly as requested, the sides were wonderful, and the waiters were excellent. Christophe and JonahEl took care of us at different times, and we felt very comfortable dining. Sunday-Wednesday has a more semi-formal menu, with a Burger that I thought was very good. The rooms themselves were excellent. Beds were made each day, with an obvious tidying of the place. The air conditioners in each bedroom worked very well. The Hot Water is on solar power so it is a bit intermittent. Being the last of 4 to shower one night was brutal, but didn't impact the stay. The pool was lovely, and the local cat on the property was very friendly and petable! The variety of breakfast each morning was exquisite. Parking was Ample. The location in our opinion was perfect. It's a 30 minute drive to Boullainte where we spent a lot of time. It's about the same to Baie-Mahault where we took a boat tour, Le Gosier night market where we spent an evening, and about 50 minutes to Trois-Riveries where we departed and returned to on a day trip to Les Saintes. Bertrand the owner offered suggestions and was very helpful. The front desk agent Mida was exceptional as well. As Americans that spoke very very little French (we tried), we found it easy to communicate on the island. Not many spoke good english, not many understood our english, but we were able to accomplish all things. Spending a couple months on DuoLingo helped tremendously.

We booked 3 rooms in this hotel through *********** and paid in full at the time of booking. The website said reception was open until 10pm and we expected to arrive sometime between 7&8pm. A combination of a small delay to our flight, a long wait for our bags, and then picking up our hire car taking an age meant that we didn't arrive until around 9.30pm. Unfortunately there was nobody there, even though we had a reservation and so they should have known we were coming. There were two "emergency" numbers on the door - we tried them both repeatedly without anyone picking up (good job it wasn't a serious emergency!). We had been travelling for 20 hrs at this point and were exhausted. I had to call ***********, who refunded us and authorised for us to book alternative accommodation. If you are coming in on an evening flight, be aware that staff may all go home before you arrive and you may have nowhere to sleep! Also be aware that the accommodation is in the middle of nowhere.

C'est notre troisième séjour à l'habitation Saint Charles et nous sommes jamais déçu : une cadre MAGNIFIQUE, des villas et des bungalows décorés avec soin et très bien équipés,un large choix au petit déjeuner et les plats proposés par le restaurant sont aussi bons que beaux mais leur point fort c'est vraiment le personnel .De la femme de chambre ,aux réceptionnistes et aux serveurs ,tout le personnel est prévenant , efficace et tellement sympathique ce qui apporte une véritable plus value au séjour. C'est pourquoi nous reviendrons l'année prochaine. Merci à toute l'équipe :NE CHANGEZ RIEN! et à l'année prochaine.