The Palms Hotel Phan Thiet

We had a lovely stay at this hotel. The room was spacious and comfortable, though slightly dated. The television was quite small, but the option to log into our own Netflix account was a nice touch. The location is excellent—just a short walk from restaurants and the beach. Our favorite part of the stay was definitely the wellness area. The pool was clean and relaxing, with plenty of seating areas, and we really enjoyed the sauna and steam room. The staff was very attentive and helpful throughout our stay. Our only disappointment was breakfast. Although it is officially served from 6:45 AM to 9:45 AM, we noticed that by 8:30 AM, some items were no longer replenished. This meant fewer options were available if you arrived later. Also, the breakfast offering is primarily Asian-style, with dishes like noodles, rice, and soup, which might not suit everyone’s preferences.

There was no hot water. They said they would cancel and Trip.com  didn't refund the money.

The room have ful amenities and was clean, the staffs were nice and friendly. There is a pool which is clean and has separate route up to yourroom. They have 2 small saunas, but they’re not always on, they only activate the saunas when asked.