Huỳnh Thúc Kháng, khu phố 4, Mui Ne, Phan Thiet, Binh Thuan Province, VietnamVisa hotellinformation
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1 natt
Gästrecensioner
9.2/10
Utmärkt
359 recension
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Verifierade recensioner
Läge och interiör9.0
Bekvämligheter9.3
Service9.1
Renlighet9.3
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Alla recensioner(359)
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Utmärkt pool(52)
Fin utsikt(35)
Elegant miljö(23)
Utmärkt för familjer(19)
Har en infinitypool(14)
Många bekvämligheter(14)
Utmärkt mat(12)
Har lekplats för barn(7)
Negativa recensioner(12)
Gästanvändare
Rum Premium Deluxe King
Bodde på dec. 2024
Familj
1 recension
9.5/10
Otroligt
Publicerades 7 jan. 2025
The hotel is like a town. It's huge. Great pools and facilities. Need a buggy for every trip inside the hotel.
Översätt
Svar från boendet: Dear Tài Khoản Khách,Thank you very much for taking the time to share your feedback with such a high rating. We are delighted to hear that you enjoyed our large property, pools, and facilities during your stay.We appreciate your comment about the need for a buggy for getting around the hotel. As our resort is quite expansive, we understand how this can be an important convenience, and we will continue to improve our transportation options for a more seamless experience.May I take this opportunity to thank you again for staying with us, and we look forward to welcoming you back for an even more delightful experience.Sincerely yours,Jason NguyenDuty Manager
Arielle Liu
Tvåbäddsrum Premium Deluxe
Bodde på dec. 2024
Familj
10 recension
10.0/10
Enastående
Publicerades 5 jan. 2025
The best resort in Mui Ne! The entire resort is just huge with lots of kids entertainment! We were lucky that we stayed over on New Year and the resort invited live performances: singers & DJ with free flow of alcoholic drinks!
Översätt
Svar från boendet: Dear Arielle Liu,Thank you so much for your fantastic feedback and the perfect rating of 5/5! We are thrilled to hear that you had such a memorable experience at our resort, especially with the New Year celebrations and live performances.We're delighted that you enjoyed the wide range of kids' entertainment and the exciting events we hosted. It’s always our goal to provide a fun and lively atmosphere for all our guests.Thank you again for choosing to stay with us. We look forward to welcoming you back for another wonderful stay in the future!Sincerely,Jason NguyenDuty Manager
DoraPhan
Rum Deluxe King
Bodde på apr. 2025
Familj
1 recension
5.5/10
Publicerades 3 maj 2025
Chaotic at the check-in/ check-out counters, feels less than a 2-star resort. They advised us to inform the staff15-20 mins in advance to get the shuttle bus ready for pick-up but it always took more than 40-50 mins and no one ever arrived, even on the check-out date. Poor service in general, not to mention the hectic flow of customers during the breakfast.
We will never come back.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your thoughts with us. We deeply apologize for the issues you encountered during your stay, particularly with the check-in/check-out process, shuttle service, and breakfast experience. We understand how frustrating it can be to wait longer than expected, and we sincerely regret that we did not meet your expectations in these areas.Your feedback is valuable, and we will be addressing these concerns with our team to improve the service and efficiency at our resort. We aim to provide a seamless and enjoyable experience for all our guests, and we are truly sorry that we fell short during your stay.We appreciate your comments and will use them to help us make necessary improvements. We hope to have the opportunity to welcome you back in the future and provide a much better experience.Best regards,An TuDuty Manager
Yuji Wong
Rum Premium Deluxe King
Bodde på nov. 2024
Ensamresenärer
6 recension
8.5/10
Mycket bra
Publicerades 17 feb. 2025
A little time consuming to get out. Everything else good
Översätt
Svar från boendet: Dear EEN JOON,Thank you for sharing your feedback. We are happy to hear that, overall, you had a positive experience with us. We do appreciate your comments about the time it took to get out, and we will certainly look into improving the process to make it more efficient.We’re grateful for your rating of 4.2/5 and hope to have the opportunity to welcome you back for an even smoother experience next time.Sincerely yours,Jason NguyenDuty Manager
Anonym användare
Tvåbäddsrum Premium Deluxe
Bodde på feb. 2025
Familj
2 recension
2.5/10
Publicerades 30 mars 2025
Bad experience when arrived here.. Im check in about 12 at night after a tired day.. Front desk staff not helping and so bad service because they want me to change my room and charged it.. At the last I booked the bus to the city and also wrong date.. Very disappointed..
Översätt
Svar från boendet: Dear Người Dùng Ẩn Danh,Thank you very much for taking the time to share your feedback. I am truly sorry to hear about the challenges you faced during your check-in and the issues with the room and bus booking. Please accept our sincerest apologies for the inconvenience caused by the lack of support from our front desk staff and the confusion with your transportation reservation.We take your feedback seriously and will review these matters with our team to ensure better communication and service in the future. We understand how frustrating it must have been after a long day of travel, and we deeply regret that your experience did not meet the high standards we strive to maintain.May I take this opportunity to thank you again for sharing your thoughts, and I hope you will give us the chance to provide you with a much better experience in the future.Sincerely yours,Jason NguyenDuty Manager
Wangzong JW
One Bedroom Villa Private Pool
Bodde på juli 2024
Familj
51 recension
10.0/10
Enastående
Publicerades 5 okt. 2024
The best thing happened in this trip and we really enjoyed all aspects of what they were offering! Although the bath weren’t functional and they sent twice the engineers to fix it …. Kinda nice but also kinda getting late …. But we would like to come back anytime for the sand for the hotel and more sand 🤩
Översätt
Svar från boendet: Dear Ms/Mr. Wangzong, Thank you very much for taking time to share your feedback with a high rating.We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and look forward to welcoming you back again for a more delightful experience.Sincerely yours,Willow NguyenGuest Service Team
ThuDA
premiär king size säng rum med pooltillgång
Bodde på jan. 2025
Par
1 recension
7.5/10
Publicerades 3 feb. 2025
Service was very bad, slow check-in process. Breakfast was poor and overloaded, too crowded and staff couldn't handle the fill-in of food, in-house app to communicate with guest was lagged. Very disappointed with Centara services. It couldn't be 5 star. Except the room is very nice, but door holder in bathroom was broken.
Översätt
Svar från boendet: Dear ThuDA,Thank you for sharing your feedback. We are truly sorry to hear about the issues you encountered during your stay. We sincerely apologize for the slow check-in process, the breakfast experience, and the lagging of our in-house app. Your comments about the staff’s ability to manage the crowded breakfast area and the broken bathroom door holder are noted, and we will address these concerns immediately to improve the guest experience.While we’re glad you enjoyed the room, we understand that these issues affected your overall experience. We appreciate your valuable feedback and will work on making necessary improvements to ensure better service in the future.We hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable stay.Sincerely yours,Jason NguyenDuty Manager
Gästanvändare
Rum Premium Deluxe King
Bodde på dec. 2024
Par
5 recension
8.0/10
Mycket bra
Publicerades 20 jan. 2025
very very big resort with houses, clean and well looked after, nice and friendly reception
room: clean, we had a wonderful view to the sea, big and enough space
breakfast: good selection of products and dishes, lots of people but enough space, no alternative to cow milk (for me a must have in such a big resort), unfortunately bad english if you asked for something
fittings: big resort but no shop, you can’t buy anything, you have to go to the restaurants (price for ice cream 80.000, definitely to much for one scoop), buggy drivers take you around, that works perfectly
pools are super nice, stunning view
gym: definitely not the same like you can see on the pictures, very good equipment with high quality, unfortunately it’s split into three houses and the rooms look like they are under construction (interim solution..!?)
restaurant: we have been to the italien restaurant, pizza okay but they coffee there is quite bad
neighbourhood: no beach next to the resort, not a big selection of restaurants, you definitely a taxi!
Översätt
Svar från boendet: Dear Tài Khoản Khách,Thank you very much for taking the time to share your detailed feedback and for the wonderful rating. We are pleased to hear that you enjoyed the spacious resort, beautiful views, and the friendly and helpful service from our staff.We also appreciate your comments on the breakfast selection, the buggy transportation, the pool area, and the gym. Your insights about the limited shopping options and the lack of alternatives for milk at breakfast are noted, and we will certainly look into ways to enhance these offerings.We regret that the English language barrier caused some inconvenience and will continue to work on improving communication with our international guests. Additionally, we are grateful for your feedback on the Italian restaurant, and we will pass along your comments to the team.Thank you again for staying with us, and we hope to welcome you back for another enjoyable visit in the future.Sincerely yours,Jason NguyenDuty Manager
Arjun
Rum Premium Deluxe King
Bodde på nov. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 31 dec. 2024
Nice place , infinity pool ,
Good service .
Decent breakfast .
Outside the hotel some nice places to eat sea food
Översätt
Svar från boendet: Dear Arjun,Thank you so much for your fantastic feedback and for giving us a perfect rating! We are thrilled to hear that you enjoyed the infinity pool, the service, and the breakfast. It's also great to know that you found some nice seafood spots nearby.We truly appreciate your kind words and look forward to welcoming you back for another memorable stay!Sincerely yours,Jason NguyenDuty Manager
Phat
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Familj
9 recension
10.0/10
Enastående
Publicerades 30 mars 2025
The room is nice and location is good. Breakfast has a diverse choices for customers
Översätt
Svar från boendet: Dear Phat,Thank you very much for taking the time to share your feedback. We are thrilled to hear that you enjoyed the room, the location, and the variety of breakfast options. Your perfect rating of 5/5 is greatly appreciated!It’s always a pleasure to know that our guests had a comfortable and satisfying experience with us. We truly value your feedback and will continue striving to offer excellent service.May I take this opportunity to thank you again for staying with us and look forward to welcoming you back for another delightful experience.Sincerely yours,Jason NguyenDuty Manager
Gästanvändare
Premier Twin Pool Access Room
Bodde på okt. 2024
Familj
1 recension
9.5/10
Otroligt
Publicerades 3 dec. 2024
It was a pleasant trip, everything was nice and enjoyable. It would be perfect if there's an alternative restaurant for breakfast, on peaked season the current one seems to be overload.
Översätt
Svar från boendet: Dear Sir/Madam,Thank you very much for taking the time to share your feedback with a high rating. We are delighted to hear that you had a pleasant trip and enjoyed your stay with us.May I take this opportunity to thank you again for staying with us and for your valuable suggestion regarding an alternative restaurant for breakfast. We truly appreciate your feedback and will certainly consider this as we strive to improve our services. We look forward to welcoming you back again for an even more delightful experience.Sincerely yours,Jason NguyenDuty Manager
심상균
Rum Premium Deluxe King
Bodde på mars 2024
Par
4 recension
9.5/10
Otroligt
Publicerades 1 maj 2024
Everything were perfect, except when we moved inside the hotel area. Has to wait for bugie and sometimes it took about 30 mimutes for waiting bugie. When you guys have to hurry for the schedule, sometimes it is better to catch bugie outside than call from reception.
Översätt
Svar från boendet: Dear Guest,Thank you very much for taking time to share your feedback. We are glad to hear that you and your family had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and look forward to welcoming you back again for a more delightful experience.Sincerely yours,Quang Ngo - EAM
Dat Hung
One Bedroom Villa Private Pool
Bodde på juni 2024
Par
3 recension
8.0/10
Mycket bra
Publicerades 31 aug. 2024
Nice but crowded
Översätt
Svar från boendet: Xin Chào anh Dat Hung, Cảm ơn anh rất nhiều vì đã dành thời gian chia sẻ phản hồi trênChúng tôi rất vui khi biết được anh và gia đình đã có những trải nghiệm tuyệt vời tại khu nghỉ dưỡng.Sự hài lòng của khách hàng với các dịch vụ và cơ sở vật chất của khu nghỉ dưỡng luôn là niềm mong mỏi và khích lệ động viên tuyệt vời tới toàn thể cán bộ nhân viên.Chúng tôi luôn tôn trọng và đánh giá cao ý kiến góp ý của khách hàng vì đó là cơ sở rất quan trọng để giúp chúng tôi cải thiện chất lượng dịch vụ Chúng tôi xin phép nhân cơ hội này để được cảm ơn anh và gia đình thêm một lần nữa và chúng tôi hy vọng rằng sẽ lại có cơ hội chào đón anh vào một ngày không xa.Trân Trọng,Willow NguyenGuest Service Team
KatherineNgxxxx
Rum Deluxe King
Bodde på nov. 2023
Par
9 recension
9.0/10
Utmärkt
Publicerades 6 jan. 2024
Value for money stay. 1 room abt 2.5mil VND. Clean and good service. We recommend this place in Mui Ne for your couple stay.
Översätt
6/10
Svar från boendet: Dear Ms. Katherine,Thank you very much for taking time to share your feedback. We are glad to hear that you had a pleasant stay with us.May I take this opportunity to thank you again for staying with us and look forward to welcoming you back again for a more delightful experience.Sincerely yours,Quang Ngo - EAM
Gästanvändare
Rum Deluxe King
Bodde på nov. 2023
Familj
1 recension
7.0/10
Publicerades 23 dec. 2023
The room where we stay is full of ants with furniture is falling apart. The safe in the room is not working.
The food in breakfast is not fresh at all, it makes me vomit twice as soon as I ate the bread roll with sauce.
Diner in the Mundo was a nightmare as no one seems to care for customers as we ordered the gado gado, chicken ramen, Cesar salads, classic burger, Texas burger and sweet and sour pork which over an hour to receive our food left alone with the burger an extra 15 minutes wait for that, the food is not good just average but the price is sky high ($2,5 mil)
We do not think we will ever coming back again to this so called “5 star resort”.
The only think is worth it is the infinity swimming pool. That’s it.