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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.6
Renlighet4.7
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Rent och städat(12)
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Negativa recensioner(1)
TXpat
Executive kingsize-rum
Bodde på jan. 2025
Par
5 recension
5.0/5
Enastående
Publicerades 6 feb. 2025
Nice hotel and staff. We only stayed one night before our return home, but very pleased. Staff were very friendly and helpful. Good location but streets are narrow with no sidewalks, so preferred to travel by tuktuk.
Översätt
Svar från boendet: Dear TXpat,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We’re thrilled to hear that you enjoyed your stay and found our staff to be friendly and helpful. It’s wonderful to know that our location worked well for your trip, even with the charming narrow streets.We hope you had a great experience exploring the area via tuktuk! Should you find yourself back in the area, we would love to welcome you again for a longer stay.Best regards,Soklida ChounGuest Service Supervisor
Gästanvändare
Deluxerum i kingsize
Bodde på jan. 2025
Ensamresenärer
25 recension
4.8/5
Otroligt
Publicerades 12 feb. 2025
The food in restaurant was just so so. Also first the refused accepting union pay card.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your time sharing this wonderful review with us. We're sorry to know that the food at our restaurant did not exceed your expectation. We're also sincerely apologize that our team refused to accept the Union Pay Card as there might be restriction during the time. Thank you again for your feedback, we'll make sure to raise this problem to our hotel's manager concern and will fix problem as soon as possible in order to provide a seamless dining experience for our guests in the near future. Once again, we hope you could give us another chance and we're forward to welcoming you back to stay at Capri by Fraser Phnom Penh in the near future. Warm regards, Noun Pattya Ast. Front Office Manager
Gästanvändare
Executive kingsize-rum
Bodde på feb. 2025
Affärsresenärer
38 recension
5.0/5
Enastående
Publicerades 15 mars 2025
Love the bed. Stay here everytime visiting Phomn Penn
Översätt
Svar från boendet: Dear Valued guest,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you love the bed and choose to stay with us every time you visit Phnom Penh. Your comfort is our top priority, and it’s wonderful to know we’ve met your expectations.We look forward to welcoming you back soon!Warm regards,Soklida ChounGuest Service Supervisor
Chan HB
Deluxerum i kingsize
Bodde på nov. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 30 dec. 2024
The hotel staff are exceptionally friendly, with a special mention for Ms. Lily at the front desk. She has been incredibly helpful and assisted us with our late evening check-in. The hotel also offers a wonderful view from the rooftop restaurant.
Översätt
Svar från boendet: Dear Chan, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our staff, especially Lily. We'll be sure to pass along your kind words to her. We're glad you enjoyed the view from our rooftop restaurant as well. We're looking forward to welcoming you back soon! Best regards, Soklida Choun Guest Service Supervisor
Ryan_Panit
Deluxerum i kingsize
Bodde på sep. 2024
Ensamresenärer
3 recension
4.7/5
Otroligt
Publicerades 28 okt. 2024
I had a wonderful stay at Capri by Fraser Phnom Penh! The service was exceptional – the staff was always friendly, attentive, and willing to go above and beyond to make sure guests feel welcome and comfortable. The hotel is spotlessly clean, and I loved the modern design that gives it a fresh, stylish vibe. Plus, the rooms were very comfortable, equipped with everything I needed. Given the level of service and quality of the facilities, I found the price to be very reasonable. Highly recommend Capri by Fraser Phnom Penh for anyone visiting the city!
Översätt
6/7
Svar från boendet: Dear Mr. Raviphan,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We are thrilled to hear that you enjoyed your visit and found our service exceptional. Our team strives to go above and beyond for our guests, and it’s heartwarming to know that their efforts positively impacted your experience.We take immense pride in maintaining a spotless environment and providing a modern, stylish atmosphere for our guests. It's wonderful to know that you appreciated the comfort of your room and found our facilities to be of high quality.We look forward to welcoming you back soon!Best regards,Soklida ChounGuest Service Supervisor
Gästanvändare
Executive kingsize-rum
Bodde på sep. 2024
Par
1 recension
3.7/5
Publicerades 5 dec. 2024
Had a very nice staycation during Pchum Ben holiday. Room was nice and location is good too.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you enjoyed your staycation during the Pchum Ben holiday. We're delighted to know that you found your room nice and appreciated our location.We sincerely apologize for the issues you encountered with the Amenities facilities. We look forward to welcoming you back soon!Best regards,Soklida ChounGuest Service Supervisor
Gästanvändare
Deluxerum i kingsize
Bodde på juli 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 17 aug. 2024
Excellent stay in the hotel
Clean and tidy room, excellent view and location
The breakfast is simple but good.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your review of your recent stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you enjoyed your stay with us, from the cleanliness and tidiness of your room to the excellent view and our location.We're delighted to hear that you enjoyed our breakfast offerings, although we appreciate your feedback.We look forward to welcoming you back soon!Best regards,Soklida ChounFraser Ambassador
Lion86
Deluxerum i kingsize
Bodde på dec. 2024
Affärsresenärer
5 recension
4.2/5
Mycket bra
Publicerades 9 jan. 2025
Very nice
Översätt
Svar från boendet: Dear Lion,Thank you for taking the time to share your review of your recent stay at Capri By Fraser Phnom Penh! We're thrilled to have exceeded your expectations.We hope to have the opportunity to welcome you back again in the near future.Best regards,Soklida ChounGuest Service Supervisor
Zhenwei Tay
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 19 jan. 2025
The hotel is centrally located and easily accessible to many tourist destinations around Phnom Penh
Room is right sized for a short trip
Excellent
Översätt
Svar från boendet: Dear Zhenwei,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you enjoyed our central location and found the room well-suited for your short stay. We strive to provide our guests with easy access to all the wonderful attractions Phnom Penh has to offer.We look forward to welcoming you back soon!Best regards,Soklida ChounGuest Service Supervisor
Gästanvändare
Executive kingsize-rum
Bodde på nov. 2024
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 18 dec. 2024
One of the best hotels in Phnom Penh for the price. The room even had a cooktop, frying pan and other cooking tools.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you enjoyed your stay with us and appreciated the amenities in your room, especially the cooktop and cooking tools.It's always our goal to provide a comfortable and convenient experience for our guests, and we're glad we could meet your expectations.We look forward to welcoming you back soon!Best regards,Soklida ChounGuest Service Supervisor
Gästanvändare
Deluxerum i kingsize
Bodde på juni 2024
Affärsresenärer
30 recension
5.0/5
Enastående
Publicerades 20 juli 2024
Cozy place in a strategic location. Hotel staffs are friendly and helpful
Översätt
Svar från boendet: Dear Valued guest,Thank you for your review of your stay at Capri By Fraser Phnom Penh! We're thrilled to hear that you found our place to be cozy and strategically located. We're also grateful for your kind words about our staff - we're proud of the friendly and helpful service they provide. We're glad you felt comfortable and well-cared for during your stay. We hope you'll come back and visit us again soon!Best regards,Soklida ChounFraser Ambassador
Wu ZQ
Tvåbäddsrum Premier
Bodde på apr. 2024
Familj
4 recension
4.5/5
Utmärkt
Publicerades 1 juni 2024
We had a wonderful stayed at Capri. The staff are very friendly and professional. The room is clean and the beds are very comfortable. Love the pillows and blankets too.
Översätt
6/8
Svar från boendet: Dear Wu, Thank you so much for your amazing feedback about your recent stay at Capri by fraser Phnom Penh.We delighted to hear that you enjoy your stay and love our service and the cleanliness of the rooms. is there anything else we can do to make your stay even better please do not hesitate to let us know.best regardsKoy KolRoom Division Manager
K1220
Deluxerum i kingsize
Bodde på aug. 2024
Familj
13 recension
4.7/5
Otroligt
Publicerades 16 nov. 2024
It is very comfortable and good stay here. only the breakfast food never replenish and even I ask the staff to do so
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We're delighted to hear that you found your accommodation comfortable and enjoyable!We sincerely apologize for the inconvenience you experienced with the breakfast food not being replenished. Your input is invaluable to us, and we will address this issue with our team to ensure that our breakfast offerings meet the expectations of all our guests moving forward.we hope to have the opportunity to welcome you back in the future for an even better experience!Best regards,Soklida ChounGuest Service Supervisor
Anonym användare
Deluxerum i kingsize
Bodde på feb. 2024
Affärsresenärer
8 recension
5.0/5
Enastående
Publicerades 16 mars 2024
Nice location with good food within walking distances. Staffs are very friendly and helpful.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your kind words. We are delighted to hear that you enjoyed our convenient location, delicious food options nearby, and our friendly and helpful staff. We hope to welcome you back again soon for another enjoyable stay.Best regards,KolRoom Division Manager
Sze Hang
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 23 jan. 2025
The room is clean and the staff is nice and willing to help
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your review of your stay at Capri By Fraser Phnom Penh! We’re delighted to hear that you found your room clean and our staff helpful. Providing a comfortable and supportive environment for our guests is our top priority, and it’s wonderful to know we met your expectations.We look forward to welcoming you back soon!Best regards,Soklida ChounGuest Service Supervisor