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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.5
Service4.5
Renlighet4.7
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Alla recensioner(47)
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Utmärkt vistelse!(15)
Utmärkta rum(14)
Utmärkt service(10)
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Anonym användare
King med balkong(vertigo)
Bodde på feb. 2025
Affärsresenärer
96 recension
4.2/5
Mycket bra
Publicerades 1 apr. 2025
Front desk is friendly, breakfast is not buffet style. Room is clean but TV channels limited.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback. We are pleased to hear that you found our front desk team friendly and your room clean. Your comfort and satisfaction are our top priorities.Regarding breakfast, we appreciate your input and will take it into consideration as we continuously enhance our offerings. As for the TV channels, we understand the importance of entertainment options, and we will explore ways to improve this aspect for our guests.We truly appreciate your stay at Jaya Suites Hotel and look forward to welcoming you again in the future. If there is anything we can do to make your next visit even better, please do not hesitate to let us know.Best regards,Management TeamJaya Suites Hotel
Dima Samoilovych
King med balkong(vertigo)
Bodde på dec. 2024
Par
14 recension
5.0/5
Enastående
Publicerades 2 feb. 2025
Very solid hotel which has everything you need for comfort stay in Phnom Penh. Swimming pool and gym , sky bar and restaurant . Our room was HUGE! The price is more than reasonable so I’m strongly recommend this hotel to stay . Really good service
Översätt
Svar från boendet: Dear Dima,Thank you for taking the time to share your wonderful feedback! We're thrilled to hear that you had such a positive experience during your stay with us. It's great to know that you enjoyed our amenities, including the swimming pool, gym, sky bar, and restaurant, as well as the spacious room. We're also pleased to hear that you found our services to be of high quality and the price to be reasonable.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Phnom Penh!Warm regards,Management TeamJaya Suites Hotel
Zhengjunhuan
King med balkong(vertigo)
Bodde på juni 2024
Affärsresenärer
7 recension
5.0/5
Enastående
Publicerades 14 juli 2024
It's an amazing experience for a 3-night stay. All employees are amicable and with great enthusiasm.
Room clean when I back to the hotel every day.
Breakfast, food, and drinks from the restaurant and Sky Bar...everything is excellent.
I'll stay here again the next time I visit Phnom Peng.
Översätt
Svar från boendet: Dear Zhengjunhuan, On behalf of the entire team at JAYA SUITES HOTEL, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing JAYA SUITES HOTEL and we look forward to welcoming you back again in the near future. Best regards, Management Team
Gästanvändare
King med balkong(vertigo)
Bodde på maj 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 17 juni 2024
I arrived at the hotel a few days ago, I was received so nicely, the atmosphere here is excellent, the hotel looks good, the rooms are a tremendous treat and the treatment is humane and of a high standard
Översätt
Svar från boendet: Dear Valued Guest, Thank you so much for taking your valued time to share us your experienced during your stay with us at Jaya Hotel Phnom Penh Cambodia and will spread this feedback to our valued operation team. hope to welcome you back again in near future. Thank you, Jaya Suites Hotel Management Team,
joseph
King med balkong(vertigo)
Bodde på mars 2024
Par
2 recension
5.0/5
Enastående
Publicerades 10 maj 2024
Very nice hotel from classical timber and sculptures in foyer to the spacious professionally styled and well stocked rooms.
In the last 12 months I've stayed in around 20 hotels throughout Phnom Penh and jaya suites would have to be the best so far. Very good amenities, very nice rooms, affordable, very fancy roof top area with pool and views of the city, and great food from the restaurant.
Översätt
Svar från boendet: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us at Jaya Suites Hotel. It’s fantastic to know that you appreciated our classical timber and sculptures, as well as the spacious and well-stocked rooms. We strive to offer the best amenities and experiences, and it’s rewarding to hear that you found our rooftop pool, city views, and restaurant to be highlights of your stay. We truly value your kind words and look forward to welcoming you back for another memorable experience!
Gästanvändare
King med balkong(vertigo)
Bodde på apr. 2024
Par
7 recension
4.7/5
Otroligt
Publicerades 20 juni 2024
It’s a new hotel. Wonderful and spacious room. Staff are friendly. Worth for money.
Översätt
Svar från boendet: Dear Valued Guest, On behalf of the entire team at JAYA SUITES HOTEL, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing JAYA SUITES HOTEL and we look forward to welcoming you back again in the near future. Best regards, Management Team
S1524L
King med balkong(vertigo)
Bodde på apr. 2024
Annat
36 recension
5.0/5
Enastående
Publicerades 4 maj 2024
Nice room, the staff are very nice and friendly 😊
Översätt
Svar från boendet: Thank you for sharing your feedback! We’re thrilled to hear that you enjoyed your room and found our staff to be friendly and accommodating. We strive to provide excellent service and create a welcoming atmosphere, so your kind words truly mean a lot to us. We look forward to welcoming you back to Jaya Suites Hotel soon!
Gästanvändare
Tvåbäddsrum med balkong(vertigo)
Bodde på maj 2024
Res med vänner
7 recension
5.0/5
Enastående
Publicerades 15 juni 2024
Everything is good.
Översätt
Svar från boendet: Dear Valued Guest, On behalf of the entire team at JAYA SUITES HOTEL, we would like to express our heartfelt and sincere gratitude for your wonderful comments which have been shared with all of our colleagues with great pride. Thank you for choosing JAYA SUITES HOTE and we look forward to welcoming you back again in the near future. Best regards, Management Team
NanaJenn
King med balkong(vertigo)
Bodde på sep. 2024
Ensamresenärer
1 recension
4.7/5
Otroligt
Publicerades 21 okt. 2024
友人の家から一番近いという理由でこのホテルを選びました。ホスピタリティ、設備共に大満足です。プノンペンの中心地からは少し離れてますが、周囲は住宅が多いのかとても静かで、Grabのアプリを使えばトゥクトゥクもすぐ来て何の問題もありません。
スタッフの皆さんは皆んなフレンドリーで良い方ばかりでした。シャワーはハンドタイプと固定タイプの2種類あって、水圧も強く気持ちよく使えました。
朝食は最上階のレストランで。ルーフトップバーやプールもありました。
また利用したいホテルです。とてもおすすめです。
I chose this hotel because it was the closest to my friend's house. I was very satisfied with both the hospitality and the facilities. It's a little far from the center of Phnom Penh, but it's very quiet as there are many residential areas around, and if you use the Grab app, you can get a tuk-tuk right away, so there's no problem.
All the staff were friendly and nice. There were two types of showers, hand type and fixed type, and the water pressure was strong and comfortable to use.
Breakfast was at the restaurant on the top floor. There was also a rooftop bar and a swimming pool.
I would like to use this hotel again. I highly recommend it.
Översätt
Svar från boendet: Thank you so much for your wonderful feedback! We are delighted to hear that you were satisfied with both our hospitality and facilities. It’s great to know that our location in a quiet area, as well as the convenience of using Grab for tuk-tuks, contributed to your comfortable stay. We’re also pleased that you enjoyed the strong water pressure in the showers, the rooftop breakfast, and our pool and bar. Your recommendation means a lot to us, and we would be thrilled to welcome you back to Jaya Suites Hotel in the future! Thank you again for sharing your experience.
yingyan
Modern chic svit tvåbäddsrum med balkong
Bodde på nov. 2024
Familj
14 recension
4.2/5
Mycket bra
Publicerades 1 feb. 2025
非常好,聖誕節間出行,離市區比較遠一點,但是泳池象私人的,挺好的!
Översätt
Svar från boendet: Dear Yingyan, Thank you for sharing your feedback! We're delighted to hear that you had a great experience during your Christmas stay. We agree that our swimming pool provides a peaceful and relaxing atmosphere, perfect for unwinding. While we're a bit away from the city, we hope the tranquility of our location added to the overall enjoyment of your visit. We appreciate your kind words and look forward to welcoming you again soon!Management Team Jaya Suites Hotel
Svar från boendet: Dear Wang,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconveniences you encountered during your stay at Jaya Suites Hotel. Your experience does not reflect the high standards of service and comfort we strive to provide to our valued guests, and we regret that we fell short in meeting your expectations.We deeply regret the issue with mosquitoes on the third floor and the lack of appropriate solutions provided at the time. Your concern about insect control has been noted, and we will ensure that proper measures, such as supplying mosquito repellents or safer alternatives, are readily available in the future.We are also very sorry for the oversight with the towels and slippers, as well as for the mix-up regarding the deposit refund process. These situations should not have occurred, and we will address these matters with our housekeeping and front desk teams to prevent such lapses from happening again.Regarding breakfast, we regret that it did not meet your expectations. Your comments on the menu and taste will be shared with our culinary team to help improve the dining experience for our guests.We genuinely appreciate your feedback as it helps us identify areas for improvement and ensure a better experience for all our future guests. Should you consider staying with us again, please contact me directly, and I would be more than happy to personally assist you with your arrangements to ensure a flawless stay.Once again, we apologize for the inconvenience caused and thank you for bringing these matters to our attention.Kind regards, Management TeamJaya Suites Hotel
Svar från boendet: Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed the room size, decoration, and the views from the swimming pool. We also appreciate your mention of the helpfulness of our staff and the cocktail coupon.We apologize for the inconvenience regarding the hot water in the shower. We take such matters seriously and will ensure that this is addressed to avoid any future occurrences.We understand that our location may feel remote for some guests, and we are continuously working to improve our services and facilities to offer a more convenient experience. Regarding the pricing, we strive to provide value through the quality of our accommodations and amenities, and your feedback is valuable as we continue to refine our offerings.We hope to welcome you back to Jaya Suites Hotel soon and exceed your expectations in all aspects. Thank you again for your comments!
Svar från boendet: Dear Valued Guest,Thank you for your kind words and continued loyalty to Jaya Suites Hotel. We truly appreciate your feedback, and we’re grateful that you’ve brought up the issue with the placement of the sockets in the suite.We understand how important it is to have convenient access to power outlets, especially near areas where guests typically work or relax. Please rest assured that we take your comments seriously, and we will review the current layout of our suites to explore possible improvements to better meet the needs of our guests.We value your input and look forward to welcoming you back to Jaya Suites Hotel for another pleasant stay.Warm regards,Management TeamJaya Suites Hotel
Svar från boendet: Dear Valued Guest,Thank you for choosing Jaya Suites Hotel for your stay and for sharing your experience with us. We are delighted to hear that you appreciated our spacious rooms, large balcony, and the cleanliness of our bedding. It is also wonderful to know that our front desk team provided you with excellent service—we will be sure to share your kind words with them.Regarding the presence of mosquitoes, we sincerely apologize for any inconvenience this may have caused. While we take preventive measures to minimize such occurrences, we will review and enhance our pest control efforts to ensure a more comfortable experience for our guests.We truly appreciate your feedback and hope to welcome you back for another enjoyable stay in the future. Please do not hesitate to reach out if there is anything we can do to make your next visit even better.Best regards,Management TeamJaya Suites Hotel
M
Juniorsvit kingsize säng med balkong
Bodde på juli 2024
Ensamresenärer
21 recension
5.0/5
Enastående
Publicerades 26 aug. 2024
Было все хорошо, кроме завтраков. Нет шведского стола. Заказ делается по меню, меню скромное. Многих продуктов не было из меню.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your feedback with us. We are pleased to hear that your overall stay was enjoyable. However, we sincerely apologize for the inconvenience you experienced regarding breakfast. We understand the importance of having a satisfying and varied selection to start the day, and we regret that our current breakfast offerings did not meet your expectations.Please rest assured that we are reviewing our menu options and the availability of items to ensure a better experience in the future. Your comments are valuable to us as we continuously work to improve our services.We hope to have the pleasure of welcoming you back to Jaya Suites Hotel soon.Kind regards,Management TeamJaya Suites Hotel