Villa Grange

Let me start with positives first, the location of this hotel is spot on it’s very central to the royal palace, the busy river area and the beautiful and lively parks. The staff are attentive and polite especially Sothea who is real gem of a lady and a hard working one woman band. Breakfast was nice albeit the service was a bit slow and we ate once in the hotel and the pizza we ordered was really well made. Our room was large and had a balcony which was good to sit out on at night and have a couple of drinks. Making up the room was a bit haphazard there seemed to be no routine, it certainly wasn’t done on a daily basis and to us it was almost when the maid fancied doing it. Our two main areas of concern centre around the pool and the bar area. When we booked this hotel it was based upon the reviews relating to the tranquility of the above area, maybe we were unlucky but the pool is open to non residents who can either pay a fee or purchase food and use the pool. The pool is relatively small and has very little loungers to sit on and a number of days we had the misfortune of it being overrun by young families with lots of kids. Don’t get me wrong I love to see kids enjoy themselves but we simply could not use the pool, this coupled with the lack of loungers meant we had no option to just go to our room. The biggest issue we have is that the bar seems to be frequented by a number of ex pat Americans who work/live in Phnom Penh. There were 2 occasions where this group were present and on both occasions they were extremely inebriated and as the time wore on they came increasingly loud using real choice language and almost verging on aggression with each other. There was only poor Sothea on duty trying to pour others drink and generally manage the area. The Americans were so bad we retired to our room. This hotel needs to decide what it wants to be, a hotel geared up for tourists or an establishment where you welcome anyone in, in our opinion the two are not compatible.

Everyone was so friendly and would definitely go back

Absolutely outstanding service, location, food and atmosphere. The staff could not be more helpful. The pool is an oasis to come back to each day. Time the owner uses fantastic and any request is no problem. Must book if you’re coming to PP. Can’t recommend enough.

I have been staying at the Vila Grange since 2019 - it's now my home away from home. The staff are great and accommodate where they can, as well as this hotel being in a great location, I recommend the Villa Grange to anyone looking for their next stay in Phnom Penh.

attentive staff, very helpful, my room a little noisy I don't know where it came from, maybe the swimming pool or the water heater

My room was quiet and spacious, the location was good there are restaurants and bars nearby, the food at villa grange was decent and the beers were cold. The pool was good and refreshing after a day out. The staff were amazing with great hospitality, very welcoming. I ended up extending my stay.