Harmony Phnom Penh Hotel

Disharmony is the right name for this hotel. This hotel ruined all the wonderful impressions of Cambodia and the wonderful locals. Staff who allow you to be rude and imitate, is it a service? The senior manager hating people is not boring to work with them. Hotel policy: I have a room booked I need an early check-in rooms available at the moment are available, pay 100 %of the cost for the identical room and for breakfast too, why the second breakfast? Hotel policy! Deposit $50 for a room with mould in the bathroom. Deposit so that they don't steal mould? When asked to give a room with a normal bathroom, wait for the maid. Half an hour later the maid came, but the room will be replaced! 40 minutes of waiting, I call the reception when they replace the number, the answer: the maid said it was a normal mould! What??? We won't give another number, no others! But the room is mouldy! Do you want to clean the bathroom? Pay for an early check-in and we'll be cleaning your room all the time! It's all the company's policy! And give answers for 40 minutes! And if you don't like something, everyone says it's okay, it's a problem with you. Avoid this place. And yes, mould is very harmful to health and it's not the norm!!!!!

Overall a good hotel. Mostly satisfied with my stay. Some improvement, if made, could make it better. Recommendation: don't get the balcony room. Room 1: Initially I was 'upgraded' to a balcony room. This room has plenty of light, but faced the street so it had lots of road noise from scooters. It also had mosquitos (I killed 10+ in two nights). I was not satisfied with this room and asked to swap to an alternative after a night in which some drunk men in the street were very noisy until 1am. Room 2: this room faced an internal atrium, meaning less natural light. However, it was big, comfortable, quiet, and didn't have mosquitos. I was much happier with this room. Staff/service: Very friendly, smiley staff who respond to your requests promptly. Pool: Good. Plenty of beds and shade, allowing you to spend a peaceful rest day by the pool. Location: close to the lively part of town, but not in it. Pretty good. Improvements needed: - Make sure bedroom doors reach the floor, so light, sound, and mosquitos do not easily penetrate the room. - Get double-glazed windows on the balcony rooms for sound proofing. - Add optional privacy curtains to the high windows in the bathroom that open into the hallway (a peeping tom, if looking through, can't see you on the toilet or bath directly, but they could easily see the reflection in the large mirror).

he staff were very helpful and friendly. The breakfast was delicious. The hotel is close to tourist attractions. However, it is located near a market, so there’s a smell of food, and the parking space is limited.