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Verifierade recensioner
Läge och interiör8.5
Bekvämligheter8.3
Service8.0
Renlighet8.1
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Alla recensioner(76)
Positiva recensioner(66)
Recensioner med foton/video(14)
Utmärkt vistelse!(10)
Praktiskt för shopping(8)
Nära shoppingområde(7)
Negativa recensioner(10)
MChu
Executive-svit
Bodde på juni 2024
Affärsresenärer
31 recension
8.5/10
Mycket bra
Publicerades 20 juli 2024
Best location in towns with rooftop Skybar and use of gym and swimming pool but be aware that reception desk only open at 8am.
Översätt
Svar från boendet: Dear Sir/ Mdm Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive comments about our environment, facilities, cleanliness, and service. We are glad to hear that you found your room satisfactory. Your comfort and satisfaction are our top priorities, and we're delighted that we were able to meet your expectations. We value your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, SF HOTEL
LouieMM
Deluxerum
Bodde på feb. 2025
Ensamresenärer
72 recension
9.5/10
Otroligt
Publicerades 10 mars 2025
Great for the value. Convenient location i front of the Aeon Mall. Nice pool.
Översätt
Svar från boendet: Thank you for your kind review! We’re glad you found our location convenient and enjoyed our pool. We appreciate your feedback and hope to welcome you back for another great stay soon!
TW2024
Deluxe Standardrum
Bodde på feb. 2024
Par
46 recension
10.0/10
Enastående
Publicerades 3 mars 2024
Opposite AEON 1 for nice shopping and eating. There are 3 AEON malls in Phnom Penh now. Tuktuk booked via an app costs 6,000 Riels to Night Market. The Reception lady is so sweet. She booked me a tuktuk and I paid by cash directly to the driver. Thank you very much. From my memory Reception staff doesn’t work from 3am to 8am. Room is large and things are made from high quality materials. I love the pool on 41th floor. Breathtaking river views and city views up there. The restaurant is on the same floor so we walked pass it to use the pool. No other guests were there when both of us swam. Pool opens from 7am. Small changing room and toilet are near the pool. Fitness Room is on 7th floor. High quality and great services. No one was there when we worked out. After the guest finishes using the walking machine and sweats, a male staff comes to wipe the machine. Very good! Towels are readily available for guests to use both in the Fitness Room and Pool. The checked in and out were smooth. They returned the 50 USD deposit in both USD and Riel. In other cities, a room like this often costs 70 USD. Here the price is very good. The building is Celeste Building opposite Sofitel and AEON and we walked through it to the next building to see SF Hotel table in the corner. Excellent value for money. Btw it was Caesar Hotel before so room amenities and towels have that brand. Room is a bit wear and tear but clean and comfortable. Air con takes a long time to cool the room as they has a cover in front of it to avoid direct air flow to the bed. Carpeted walk way from elevator to the rooms. We enjoyed our stay very much and wish to come back to swim again.
Översätt
6/16
Svar från boendet: Dear Sir/MdmThank you so much for taking the time to share your detailed and wonderful feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed so many aspects of your experience with us.It's great to know that you found our location opposite AEON 1 convenient for shopping and dining, and that you appreciated the ease of booking a tuktuk via our recommended app. We're delighted that our reception staff provided you with excellent service and assisted with your transportation needs.We are glad you enjoyed the spaciousness of your room and the high-quality amenities provided. It's fantastic to hear that you loved the breathtaking views from our rooftop pool and that you found our fitness room well-equipped and well-maintained.Your comments about the smooth check-in and check-out process, as well as the return of your deposit in both USD and Riel, are greatly appreciated. We are also pleased to hear that you found our room rates to be excellent value for money.Regarding your observation about the wear and tear in the room, please know that we are continuously working to maintain and improve our facilities to ensure the comfort of our guests.We sincerely appreciate your positive feedback and kind words, and we look forward to welcoming you back for another enjoyable stay, especially for another swim in our rooftop pool.Warm regards,Vincent Tan PR Manager SF HOTEL
Aiza
Deluxe Standardrum
Bodde på mars 2025
Par
70 recension
10.0/10
Enastående
Publicerades 15 apr. 2025
Nice hotel , staff working there also very good
Översätt
sunukun27
Standardtvåbäddsrum
Bodde på aug. 2024
Ensamresenärer
1 recension
7.5/10
Publicerades 28 sep. 2024
no good cleaning and only if you ask about it. bad drinking waters in room, no sugar, no spoon. small dozen of conditioner for hairs, soap for body, etc the bottles was fill partly.
no normally tv channels only Chinese and staff don't know haw it reset. very strong smell of sigarets in hall, it comes to room, unfortunately
but very nice staff on reception!
Översätt
Svar från boendet: Thank you for taking the time to share your feedback with us. We sincerely appreciate your kind words about our reception staff, and we’re pleased to hear that they were able to make a positive impression during your stay.We are, however, truly sorry to learn that several aspects of your visit did not meet your expectations. Please accept our deepest apologies for the cleanliness issues, the incomplete room amenities, and the limited TV channels. Your comfort and satisfaction are our top priorities, and we will immediately address these concerns with our housekeeping and maintenance teams to ensure they are rectified for future guests.Regarding the odor of cigarette smoke, we understand how unpleasant that must have been, and we will take steps to address air quality in shared spaces. We also regret the inconvenience with the water quality and appreciate you bringing it to our attention.Thank you again for your valuable feedback. We hope you will give us another opportunity to provide you with a more enjoyable and comfortable stay in the future. Please feel free to contact us directly should you decide to return, and we will ensure that all your needs are met.
Gästanvändare
Executive-svit
Bodde på juli 2024
Res med vänner
5 recension
7.5/10
Publicerades 10 aug. 2024
Location - Not so convenient travel
Cleanliness - Good
Service - Good
Amenities - Good ( The big towel is slightly smelly and not so clean )
Översätt
Svar från boendet: Dear Guest,Thank you for your valuable feedback! We're glad to hear that you were satisfied with the cleanliness, service, and amenities. We apologize for the inconvenience caused by the towel. Rest assured, we will address this issue with our housekeeping team to ensure better quality in the future.Regarding our location, we understand that convenience is important, and we're always looking for ways to improve our guests' experience. We hope to welcome you back and provide an even better stay next time!Best regards, SF HOTEL---
Darius_Drake
Executive-svit
Bodde på maj 2024
Res med vänner
26 recension
8.0/10
Mycket bra
Publicerades 15 juli 2024
Its not that good as what i expected, but still quite good vibes hotel, inside an apartment building. Weird but ok
Översätt
Anonym användare
Deluxerum
Bodde på nov. 2022
Affärsresenärer
2 recension
6.5/10
Publicerades 7 dec. 2022
Excellent location but the room’s not clean. The first room for me with serious cigarette smell. I requested to change. The second room changed for me with a used condom on the floor ==
Not good experience, not suggest. For same pricing, you must have better choice.
Översätt
Kevinphon
Deluxerum
Bodde på feb. 2024
Par
117 recension
8.0/10
Mycket bra
Publicerades 31 mars 2024
Room is okay
Översätt
Svar från boendet: Dear Sir/ MdmThank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive comments about our environment, facilities, cleanliness, and service.We are glad to hear that you found your room satisfactory. Your comfort and satisfaction are our top priorities, and we're delighted that we were able to meet your expectations.We value your support and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Vincent Tan PR Manager SF HOTEL
Alsyed
Deluxe Standardrum
Bodde på dec. 2023
Par
23 recension
10.0/10
Enastående
Publicerades 3 jan. 2024
It's was nice
Översätt
Svar från boendet: many thank
Phi Tha
Deluxerum
Bodde på juli 2022
Res med vänner
27 recension
8.0/10
Mycket bra
Publicerades 13 aug. 2022
Good location in PP near Aeon, room is clean
Översätt
Jin Onemart
Standardtvåbäddsrum
Bodde på juni 2022
Affärsresenärer
4 recension
2.0/10
Publicerades 23 juli 2022
Horrible service and experience
Översätt
Svar från boendet: 很抱歉給您帶來不好的體驗,我們會認真改進
Gästanvändare
Deluxe Standardrum
Bodde på maj 2022
Affärsresenärer
2 recension
7.0/10
Publicerades 12 juni 2022
Not so bad
Översätt
David JB
Deluxe Standardrum
Bodde på feb. 2025
Ensamresenärer
11 recension
7.0/10
Publicerades 11 mars 2025
시내에서 움직인다면 좋은 위치입니다. 길 하나만 건너면 AEON이 있습니다. 옆 골목으로 들어가면 예쁜 카페와 요가도 있습니다. 그런데 처음 찾아갈 때 주소로만 찾아가면 찾기 어렵습니다. 43층의 식당 Ruby Jack 이름으로 찾으면 택시 기사들이나 앱이 모두 잘 찾아줍니다. 사진에 건물이 보이면 골목 안으로 들어가야합니다. 물가나 다른 호텔과 비교히면 가성비가 뛰어나지는 않습니다. 직원이 24시간 상주하는 것이 아니기 때문에 아른 아침 체크아웃해야 한다면 미리 직원과 이야기해야합니다.
Översätt
Svar från boendet: Thank you for sharing your detailed feedback! We’re glad you found our location convenient and enjoyed the nearby amenities. We appreciate your insights regarding directions and check-out procedures, and we will look into ways to improve clarity for future guests. Your comments on value and service hours are also valuable, and we will take them into consideration. We hope to have the opportunity to welcome you again in the future!
Marisa
Deluxerum
Bodde på okt. 2024
Par
3 recension
5.0/10
Publicerades 5 nov. 2024
ในข้อมูลแจ้งว่ามีฝ่ายบริการลูกค้า 24 ชั่วโมง แต่พอฉันลงมาถึงเคาท์เตอร์ตอน 07:00 am. มีป้ายบอกว่าเคาท์เตอร์ปิดให้บริการตั้งแต่ 03:00 am - 08:00 am และฉันรีบมากเพราะต้องไปสนามบินตั้งแต่เช้า