Phnom Penh Infinity Pool Down to $25/N - M Residence recensioner
Phnom Penh Infinity Pool Down to $25/N - M Residence
#10 Samdach Louis Emst282, street 282, Khan Chamkar Mon, Phnom Penh, 12302, CambodiaVisa hotellinformation
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1 natt
Gästrecensioner
3.9/5
Bra
240 recension
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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter3.9
Service3.8
Renlighet3.8
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Alla recensioner(240)
Positiva recensioner(208)
Recensioner med foton/video(48)
Utmärkt vistelse!(29)
Utmärkt läge(23)
Utmärkt service(19)
Utmärkt pool(17)
Fin utsikt(12)
Praktiskt läge(10)
Negativa recensioner(32)
Gästanvändare
Rum Superior med balkong(dubbelsäng)
Bodde på nov. 2024
Res med vänner
1 recension
1.5/5
Publicerades 10 nov. 2024
Don’t have anything in the post card when I am booking. The room had the person checkin before no hairdryer no clean cooking in the room. And have a lot of stick on the wall. So I uncomfortable with the view can’t see anything and the booking see the river side.
Översätt
Svar från boendet: Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. Please know that we inspect all rooms thoroughly before check-in to ensure everything is in order and tidy.Our accommodations feature a comprehensive range of furnishings and amenities designed to enhance your stay. Should you find that our offerings are insufficient, please do not hesitate to contact us. We are committed to promptly assisting you with any additional needs you may have. Our front desk is available 24 hours a day. You could have reached out to us for assistance, but you chose not to. As a result, we were unable to help you.We ensure that our rooms are cleaned every day and tidy. We provide daily cleaning services for all guests, and we never miss a day. We want our guests to feel comfortable and relaxed in their stay, and we know that a clean room is essential for that. We want our guests to feel comfortable and at home, and we are committed to providing them with a positive and memorable experience. We are always looking for ways to improve our cleanliness standards and we welcome feedback from our guests.In our listings, we clearly state all information regarding price, room type, view, size, and more, as we never wish to mislead our guests. If our room did not meet your expectations or satisfaction, we encourage you to explore our range of accommodations to better match your preferences and needs. Our goal is to provide options that align with your comfort and enjoyment during your stay.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.
Tana_Tevy
1-Bed Standard Studio
Bodde på okt. 2024
Affärsresenärer
3 recension
4.2/5
Mycket bra
Publicerades 24 nov. 2024
I think what I like most about here is the gray color or all design around. I’m pretty enjoying the city view from morning and also the evening time when the colors start to change. Phnom Penh even it is my hometown it is still very fascinating to see the growth once eventually in awhile.
This is the place to also get my zen energy recharge. Evening meditation and morning stretch in a studio queen bedroom is way just enough space to do it all. The little charming kitchen and a cooler fridge obviously new as well easy to make healthy diet meals prep in just a minute. What I could ask for more would be little just cleaner than this as sometime in the shelf compartment still have dust and small tiny trash from plywood. It is so possible come from the drawer build that wasn’t clean enough after construction.
I really enjoy bathroom decor too. Small and convenient. I love the sliding door that makes more space for this kind of tiny studio.
Location is best for everything walking distance if anyone would look for city life. It’s a good scenes from independent monument too and the river just a walking distance away toward the ferry is where you can cross to Chroychangva or Areyakat that can give another different lifestyle from the capital center.
The pool is ok, looks fine enough to swim somehow there’s not much shade incase to swim during the day it can be really warm. The view is alright as well, as the glass all over is missy not transparent clean it’s hardly see the best view just yet. It possible coming from dust and rain these days of the season.
All in all, the value of the price for the room is applicable as the service is pretty limited too and friendly staffs are around in the lobby to support for any thing matter. There’s no phone service operated in the room that can check or request anything. I would definitely recommend to have a list of thing you may require to be supported by the staff and ask them they are very fast and supportive.
Cleaning service is happening everyday at 9:30am if there’s no no disturb sign please request for it or they will knock until you don’t respond and walking into the room to clean it. So far this is very safe place to be, you won’t get locked in the room by yourself as cleaner will come everyday if you don’t have a sign up.
Lundry machine is really helpful, and small wall reel is also really good enough to dry clothes. I will surely come again to stay here for my next weekend get away in the city of Phnom Penh.
Översätt
Svar från boendet: Thank you so much for sharing such a detailed and thoughtful review of your stay in Phnom Penh! It's wonderful to hear how much you appreciated the overall design, the gray color scheme, and the vibrant city view. Your description beautifully captures the charm and energy of the city, both in the morning light and during the evening transformations.It’s great that the studio queen bedroom provides a perfect space for your meditation and stretching routine, and it’s fantastic to hear that the kitchen setup allows for easy meal preparation. However, it’s clear that there are some minor issues, like dust in the shelves and less-than-perfect cleaning after construction, that could be improved. Your feedback about the cleanliness and maintenance of the drawers is valuable and will surely help improve the experience for future guests.The bathroom design, with its sliding door, seems to be a highlight for you, offering functionality and style in a compact space—definitely a big plus for urban living! The proximity to key landmarks like the Independence Monument and the river adds so much to the convenience and charm of the location, and your suggestion to explore the contrasting lifestyles across the ferry is very insightful.The points about the pool and the slightly dusty glass obstructing the view are good observations—these could certainly enhance the experience if addressed. It's also great to hear that the staff are friendly and supportive, even though phone services are unavailable in the room. Your tip about requesting specific support needs is helpful advice for future guests.Your overall impression suggests this is a safe, well-located, and practical option for a city getaway, and your feedback will surely help others make an informed decision. It sounds like you had a refreshing and enjoyable stay despite a few minor inconveniences. Thank you again for sharing, and we hope your next visit will be even better!
AHMER Latif
1-Bädd Standard Studio med Blockerad Vy
Bodde på dec. 2024
Ensamresenärer
21 recension
3.5/5
Publicerades 12 dec. 2024
Room was clean..Location is good..but bed was uncomfortable
Översätt
Svar från boendet: Thank you for your feedback. We appreciate you taking the time to share your thoughts with us.If you have any problems with the bed, please do not hesitate to contact us or our front desk staff. We are committed to providing our clients with the best possible service, and we always strive to help them when they need it. We believe that this is one of the most important things we can do to ensure their satisfaction. Our front desk is available 24 hours a day. You could have reached out to us for assistance, but you chose not to. As a result, we were unable to help you.Thank you for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future.
Mark Angelo
1-Bädd Standard Studio med Blockerad Vy
Bodde på nov. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 24 nov. 2024
The rooftop pool has good city view.
Översätt
Svar från boendet: Thank you for your feedback! It’s great to hear that the rooftop pool offers a good city view. Having a space to relax while enjoying the sights of the city is definitely a highlight of any stay. If you have any other thoughts about the pool or the overall experience, feel free to share—your insights are always appreciated!
Family life on wheels
1-Bed Standard Studio
Bodde på juni 2024
Familj
4 recension
3.7/5
Publicerades 12 juni 2024
The location is good , the staff is friendly.
Unfortunately our 2 rooms walls were peeling off and were mouldy, there is only kitchen ware for one person and one on the room had only one chair and no dining table, the bed is a double one not a queen .
The pool is amazing , but you can’t really enjoy relaxing by the side as there is no shade and only 4 long chair for the whole building. The gym air cond as timetable but wasn’t working.
I went to complain to the reception, and when o asked when they are doing to do for that , the guy said « nothing. », when apparently they said they changed your room if not satisfied.
I also asked for spare kitchenware, the front desk said in half hour, we never had it.
Other wise the stay was good, the washing machine was great, really good WiFi, comfortable bed, and the water pressure strong.
Översätt
6/10
Svar från boendet: We greatly appreciate your detailed feedback! It's wonderful to hear that you enjoyed the location, friendly staff, excellent amenities like the washing machine, strong WiFi, comfortable bed, and great water pressure. Your comments about the pool area and gym are duly noted, and we'll definitely take your suggestions into consideration to enhance the overall experience for our guests.In our listing, we strive to provide clear and detailed information regarding the amenities and services included in your stay. Our accommodations are newly furnished and impeccably maintained, featuring a comprehensive range of furnishings and amenities designed to enhance your stay. Should you find that our offerings are insufficient, please do not hesitate to contact us. We are committed to promptly assisting you with any additional needs you may have.We would like to inform you that we promptly assisted you after receiving the report. We take pride in promptly addressing all guest requests and ensuring no inquiry goes unanswered. Our dedicated staff is always ready to assist, making your stay as comfortable and enjoyable as possible. If you continue to experience any issues with the room after we have addressed your request, please do not hesitate to contact us or our front desk staff, available 24 hours a day. We are committed to providing the best possible service and ensuring your satisfaction. We encourage you to reach out for assistance whenever necessary. Unfortunately, we were unable to help you further as you did not contact us again for support.We are open to complaints and suggestions. Please do not hesitate to contact us if you have any questions or concerns.
Srey
1-Bed Standard Studio
Bodde på dec. 2024
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 12 dec. 2024
Good hotel and location The room is clean comfortable and receptionist friendly I’m very happy with the stay, Especially the pool and gym nice view feeling fresh🥰🥰
Översätt
Svar från boendet: Thank you so much for your kind review! We’re delighted to hear that you enjoyed your stay, especially the clean and comfortable room, friendly reception staff, and the amazing pool and gym views. We look forward to welcoming you back soon!
Nadi Akgun
1-Bed Standard Studio
Bodde på dec. 2024
Affärsresenärer
7 recension
4.5/5
Utmärkt
Publicerades 3 dec. 2024
Not my first visit. Some rooms are very well-maintained while others are in poor condition. My last room was 1806, the wall was falling apart and the bed was very uncomfortable. The reason I say cleanliness is the room condition.
Översätt
Svar från boendet: Thank you for sharing your valuable feedback with us. Your satisfaction is of utmost importance, and we are grateful for the opportunity to address your concerns and continuously enhance our services.We are pleased to inform you that our room is newly furnished and impeccably maintained. You'll find it in pristine condition, with no cracked or peeling walls. Everything has been thoughtfully curated to offer a modern and comfortable experience. We hope you enjoy your stay with us.If you have any problems with the bed, please do not hesitate to contact us or our front desk staff. We are committed to providing our clients with the best possible service, and we always strive to help them when they need it. We believe that this is one of the most important things we can do to ensure their satisfaction. Our front desk is available 24 hours a day. You could have reached out to us for assistance, but you chose not to. As a result, we were unable to help you.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.
wynoski
Superior Tvåbäddsrum med Balkong
Bodde på nov. 2024
Par
19 recension
5.0/5
Enastående
Publicerades 11 nov. 2024
Great location, good service apartments, big pool area. Great sport bar on the other side of the street.
Översätt
Svar från boendet: Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our convenient location, spacious pool area, and service apartments. It's great to know you also appreciated the sports bar across the street. We look forward to welcoming you back for another fantastic stay!
Gästanvändare
1-Bed Standard Studio
Bodde på nov. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 10 nov. 2024
M Residence offers the perfect blend of comfort and convenience. It’s close to key spots in the city and has everything you need under one roof. The design of the rooms is elegant, and I appreciated the fast Wi-Fi and cozy bed. Definitely a place worth considering.
Översätt
Svar från boendet: Thank you so much for your kind review! We're thrilled to hear that you enjoyed the comfort and convenience of M Residence, as well as our location and room amenities. It’s wonderful to know that you appreciated the elegant room design, fast Wi-Fi, and cozy bed. We hope to welcome you back soon for another enjoyable stay!
Ly
1-Bädd Standard Studio med Blockerad Vy
Bodde på nov. 2024
Res med vänner
8 recension
5.0/5
Enastående
Publicerades 5 nov. 2024
"Clean, Modern, and Welcoming
Content: ""M Residence is one of the cleanest and most modern places I’ve stayed in. The apartment was spotless, and all the facilities were in perfect working order. The staff is attentive and welcoming, making the whole experience smooth and enjoyable. I’ll definitely book again."
Översätt
Svar från boendet: Thank you so much for your wonderful review! We're thrilled to hear that you found M Residence clean, modern, and welcoming. Our team works hard to ensure everything is spotless and in perfect order, and it’s fantastic to know you felt well taken care of. We look forward to welcoming you back for another seamless and enjoyable stay!
Gästanvändare
1-Bed Standard Studio
Bodde på nov. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 4 nov. 2024
Great place to stay with 360-degree panoramic views from the rooftop and a pool, especially good at sunset. The rooms are quiet, comfortable and have everything you need (washing machine, kettle and large fridge).
Översätt
Svar från boendet: Thank you for your thoughtful review! We're so pleased you enjoyed the panoramic views and the rooftop pool – sunset is truly a magical time here. It’s wonderful to hear that your room had everything you needed for a comfortable stay. We hope to welcome you back soon for more memorable sunsets and relaxation!
Anonym användare
1-Bed Standard Studio
Bodde på maj 2024
Par
5 recension
3.0/5
Publicerades 25 maj 2024
This time, the room was leaking the air con water and has cockroach
Översätt
Svar från boendet: Thank you for your feedback. We appreciate you taking the time to share your thoughts with us.If you have any problems with the room and aircon was leaking water and has cockroach, please do not hesitate to contact us or our front desk staff. We are committed to providing our clients with the best possible service, and we always strive to help them when they need it. We believe that this is one of the most important things we can do to ensure their satisfaction. Our front desk is available 24 hours a day. You could have reached out to us for assistance, but you chose not to. As a result, we were unable to help you.Thank you for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future.
Jamie Hutton
Tvåbäddsrum Deluxe med balkong
Bodde på mars 2024
Res med vänner
23 recension
5.0/5
Enastående
Publicerades 26 mars 2024
Really good hotel, although slightly small rooms with not many utensils to cook.
Room was cleaned and shower was very nice. Pool was amazing and such great views. Would definitely stay here again if I was back in Cambodia.
Stayed two to the room and it was a bit tight for space but all in all was okay.
Översätt
Svar från boendet: Thank you for your detailed feedback! We're glad to hear that you had a good overall experience at our hotel. It's great to know that you found the room clean, the shower enjoyable, and the pool amazing with great views. In our listings, we transparently outline the dimensions of each room to assist guests in making informed decisions. If you find the size of the room uncomfortable, we encourage you to explore our range of accommodations, which include various sizes and configurations to cater to different preferences and needs. Our aim is to provide options that align with your comfort and enjoyment during your stay. We're thrilled that you would consider staying with us again if you return to Cambodia. We look forward to welcoming you back to M Residence and hope to make your next stay even more enjoyable.
TW2024
1-Bädd Standard Studio med Blockerad Vy
Bodde på feb. 2024
Par
37 recension
5.0/5
Enastående
Publicerades 2 mars 2024
I love the swimming pool, can see 360 degrees. Room is a bit small for people of large size. Bathroom door when opened, about 60cm, feels smaller than the refrigerator door. Thanks for the gift when we checked out. They let us choose several types of snacks and drinks. The cold Pepsi was very nice when we walked on the street. I love the washing machine. It works well and I can hang my clothes at the balcony. AEON convenience store is a few steps away. Many local eateries around. View from room 1712A is another apartment/hotel. Excellent value for money. Good services from the Front Desk staff.
Översätt
6/11
Svar från boendet: Thank you for your detailed feedback! We're delighted that you enjoyed several aspects of your stay with us.We're thrilled that you loved the swimming pool with its panoramic view. In our listings, we transparently outline the dimensions of each room to assist guests in making informed decisions. If you find the size of the room uncomfortable, we encourage you to explore our range of accommodations, which include various sizes and configurations to cater to different preferences and needs. Our aim is to provide options that align with your comfort and enjoyment during your stay. We're glad you liked the parting gift of snacks and drinks upon checkout, and that the cold Pepsi was refreshing for your walk. It's great to hear that you found the washing machine convenient and that the nearby AEON convenience store and local eateries were handy. We strive to provide excellent value for money and are pleased that you found our services from the Front Desk staff to be good.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit! If there's anything else we can do to enhance your experience next time, please let us know.
C_N
Comfort Balkong Lägenhet
Bodde på apr. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 28 apr. 2024
Good place to relax with the nice view from swimming pool.
Översätt
Svar från boendet: Thank you for your feedback! We're thrilled to hear that you enjoyed relaxing at our swimming pool with its nice view. We strive to create a peaceful and enjoyable atmosphere for our guests. We look forward to welcoming you back for another relaxing stay at M Residence!