Granferte Phnom Penh Hotel

Granferte Phnom Penh Hotel recensioner

Granferte Phnom Penh Hotel

St. 331&570, Sangkat Boengkok, Khan Tuol Kouk, Phnom Penh, CambodiaVisa hotellinformation
Granferte Phnom Penh Hotel
Granferte Phnom Penh HotelGranferte Phnom Penh HotelGranferte Phnom Penh Hotel
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Gästrecensioner

4.4/5
Mycket bra
58 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.2
Service4.4
Renlighet4.4
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Alla recensioner(58)
Positiva recensioner(57)
Recensioner med foton/video(13)
Rent och städat(7)
Utmärkta rum(6)
Vänlig ägare(6)
Utmärkt vistelse!(5)
Negativa recensioner(1)
Gästanvändare
Superior 2-Sovrum
Bodde på jan. 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 24 feb. 2024
Excellent apartment. Very clean and comfortable apartment. Excellent place to stay especially if anyone is travelling with friends or family. Would highly recommend. The surrounding area is also very peaceful and safe.
Översätt
Svar från boendet: Dear Sir, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Sila & Teams
Tip Yon
Superior 1-sovrum
Bodde på juli 2024
Ensamresenärer
2 recension
4.2/5
Mycket bra
Publicerades 15 aug. 2024
Everything’s good Cleaned Comfortable Silently
Översätt
Simon KH
Exekutiv 3-sovrum
Bodde på nov. 2023
Res med vänner
1 recension
4.7/5
Otroligt
Publicerades 23 dec. 2023
Spacious room, best fits with friends and family. Great amenities. Good staffs and nice location where easy access to restaurants and convenient store. Will stay again next time.
Översätt
Svar från boendet: Dear Mr./Ms. Po KH, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
NATDANAI
Superior 1-sovrum
Bodde på nov. 2023
Affärsresenärer
4 recension
5.0/5
Enastående
Publicerades 23 dec. 2023
Very good and clean, new service apartment. Facilities are exceptional. It's impressive that they provide a rice cooker in the room which is quite essential for me who eat rice everyday. Thank you for everyday big cup of Ice coffee at Breakfast time.
Översätt
Svar från boendet: Dear Mr./Ms. Natdanai, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
Gästanvändare
Superior 1-sovrum
Bodde på nov. 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 12 dec. 2024
Nice for staying
Översätt
Gästanvändare
Superior 1-sovrum
Bodde på nov. 2022
Affärsresenärer
2 recension
3.7/5
Publicerades 3 jan. 2023
First time in Granferte. Looks like an office building outside. Room layout is nice and practical. Ideal service apartment. dismerit is both towels are totally torn! Really Surprised me if the room attendant had a fight with the boss. Amenities have 2 Razors, 2 Soaps, 2 Lotions, 2 Conditioners, 4 Shampoos with 1 bottle half empted but no shower gel?! This is an impact to such nice hotel.
Översätt
Svar från boendet: Thanks so much for choosing our hotel during your trip to Phnom Penh. We look details of your feedback and comments, thanks for your valued times write review. We look forwards to welcoming you and family again soon to Granferte Phnom Penh Hotel. Best regards, Pirath, Hotel Manager
Gästanvändare
Exekutiv 3-sovrum
Bodde på jan. 2023
Affärsresenärer
9 recension
4.2/5
Mycket bra
Publicerades 9 mars 2023
Unexpected jewel of the residence I found in Cambodia.
Översätt
Svar från boendet: Thanks so much for choosing our hotel during your trip to Phnom Penh. We look details of your feedback and comments, thanks for your valued times write review. We look forwards to welcoming you and family again soon to Granferte Phnom Penh Hotel. Best regards, Pirath, Hotel Manager
JG Trip
Bodde på mars 2022
Par
8 recension
3.7/5
Publicerades 28 maj 2022
This is a hotel in a nice area of Phnom Penh. Service is nice and there is a minimart downstairs.
Översätt
Svar från boendet: Dear Value customer,Thank you very much for sharing us wonderful comment.We will reinforce our service and cleanliness more and hope will to see you back for next time.Wish you have a wonderful trip. Sincerely yours,Victor & team.
Tianshuxiangjiao
Deluxe 2-sovrum
Bodde på aug. 2024
Annat
6 recension
5.0/5
Enastående
Publicerades 30 sep. 2024
服務：非常好，下次還住這間酒店
Översätt
Xiaxiaoyu
Superior 2-Sovrum
Bodde på maj 2024
Affärsresenärer
34 recension
4.7/5
Otroligt
Publicerades 3 juni 2024
非常安靜，適合商務出差，缺點就是窗簾是捲簾，遮光性很差，天一亮光線就進來了
Översätt
Svar från boendet: Dear Mr./Ms. Xiansiaoyu, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
Gästanvändare
Deluxe 2-sovrum
Bodde på mars 2024
Affärsresenärer
21 recension
5.0/5
Enastående
Publicerades 3 maj 2024
離機場，永旺2都很近，應該是新區，周邊環境不錯，附近餐廳也不少，房間設施很好，有廚房，可以自己做菜，nice~
Översätt
Svar från boendet: Dear Mr./Ms, Thank you for choosing our hotel for your accommodation. We greatly appreciate your kind words and positive feedback. We will definitely share your wonderful feedback with our team, as it serves as a motivation for us to continue providing excellent service. We hope that you had a great journey and enjoyed your stay with us. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to let us know. Sincerely yours, Ravy & Team
yueyue723
Superior 2-Sovrum
Bodde på mars 2024
Res med vänner
272 recension
3.0/5
Publicerades 3 apr. 2024
太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置太偏僻了位置
Översätt
yueyue723
Superior 2-Sovrum
Bodde på mars 2024
Ensamresenärer
272 recension
1.0/5
Publicerades 2 apr. 2024
昨天晚上獨自值班的柬埔寨男前台工作人員很不友好 兩個人房間衹有四瓶飲用水 喝完了下去讓送點再 説要自己購買
Översätt
Svar från boendet: Dear Yue Yue,Thank you for your feedback. I'm sorry to hear about your recent experience with our front desk staff.Regarding the water bottles, we typically provide four complimentary bottles per room per day. However, I understand your frustration and apologize for any inconvenience caused.Please contact me directly so we can resolve this matter and improve your experience. We hope to have the chance to serve you better in the future.Sincerely!Mr. Ravy & Team
sprikey
Exekutiv 3-sovrum
Bodde på nov. 2024
Affärsresenärer
4 recension
5.0/5
Enastående
Publicerades 8 feb. 2025
房間大，位置方便，安靜衞生安全，非常不錯，前台人員也很熱情周到，早餐在一樓大廳的咖啡店吃，很好，非常不錯。
Översätt
MR JASON SONG
Superior 2-Sovrum
Bodde på apr. 2024
Affärsresenärer
14 recension
3.7/5
Publicerades 16 juni 2024
출장으로 갔을때 가끔씩 숙박합니다. 3room 은 가성비가 좋습니다. Granferte hotel 에서는 조식, 청결, 시설 수리가 필요하다는걸 알아주세요 - 조식은 다른 호텔들이 좋아지고 있다는 점을 참고해주세요 - fabric sofa 는 세탁이 필요해 보입니다 - 방의 에어컨 청소 / 세탁기의 정상적인 작동 여부를 확인해주세요 - 고객이 방에 들어가기전에 전기 메인 차단기를 올려 놓아 주세요 저의 리뷰는 한번의 경험이 아닌 2~3번의 경험에서 쓰고 있습니다 위 사항을 개선해주시면 좋은 리뷰를 남기도록 하겠습니다
Översätt
Svar från boendet: Dear Mr. Jason Song.Thank you for your review and feedback on your stay at the Granferte Phnom Penh Hotel. We appreciate you taking the time to provide this constructive criticism - it will help us improve the guest experience.Regarding the breakfast, we are currently working to enhance our breakfast offerings and options. We have heard similar feedback from other guests and are in the process of making upgrades and additions to the breakfast menu and service. For the cleanliness concerns, we will ensure a thorough inspection and deep cleaning of the guest rooms, with a focus on the sofa fabrics and air conditioning units. Our housekeeping protocols are being reviewed and updated to maintain higher standards of cleanliness throughout the hotel.You mentioned an issue with the washing machine - we will have our facilities team thoroughly check all in-room appliances to confirm proper functioning prior to guest arrivals. We will also ensure the main electrical breaker is activated in each room before check-in.Thank you again for the detailed feedback. We value our guests' experiences and insights, as they help us continually enhance our property and services. We hope you will give us another opportunity to provide you with a more satisfactory stay in the future. Please let me know if there is anything else I can assist with.Sincerely Your,Ravy & Team