Hampton Inn Phoenix/Anthem

Hotel was nice and clean and the staff was friendly. Our issue was the plumbing in one of the rooms: the shower didn’t work one night and the toilet didn’t work the next. We ended up leaving that room early and returning home. I also had my blue swimsuit bleached white in the hot tub. At least I’m completely sanitized now!

Our room was okay, and there was a decent breakfast in the morning. Our TV did have a very annoying loose connection that we didn’t discover till we didn’t want to move everything out to another room.

The location and condition of building and room all exceeded our expectations. Every staff person we dealt with was friendly and helpful. The hotel and parking areas felt safe. Convenient location for shopping and restaurants. We would definitely stay there again if we are in that area.

The stay at the Hampton Inn is a great experience, With the clean cool rooms and great breakfast in the mornings, me and my family always has a great experience. The staff is always helpful and friendly.

Check in / check out were a breeze , no issues . I had two issues only , bugs and room clean up . The bugs were all over the floors especially the bathroom area and I had to retrieve bath towels and toilet paper every day . The room was clean but its hard to over look the bugs . Breakfast was nothing special and pretty much the same as the other hotels I've stayed in . Excellent location to what I needed it for but you will need to drive for dinner ! If the bugs could have been controlled I would have given a 5 star .

We stayed here to visit friends who live in the area. It was nice enough I would stay again but there are some attention to detail items they should address. There were small rips/tears in the sheets and bed cover. There were bugs in the light fixtures on the elevator. There were stains on the bottom sheets. Some wear and tear evident in the rooms. There was originally no soap in the room but we were able to get some from the front desk. There was only 1 shampoo and no conditioner. 1/2 the lights were out in the parking lot and around the outside of the building which made safety after dark a concern for me. There was no microwave in the room, but there is one downstairs that you can use. On the plus side, they had super comfy weighted blankets. The staff was very kind. We didn't get to use it but the outdoor pool was heated and open. We actually had 4 towels in our room for our 4 person reservation (I was surprised how many hotels did not provide this along our cross country trip). The 2 queen room with sofa was very large.