DoubleTree by Hilton Phoenix Midtown

The welcoming was a bit cold and the hotel needs to be refreshed - but beside that, very clean and good size room.

Yes .I like the double tree by hilton midtown Phoenix so much.

출분히 맘에들게 잘 지내다가 갑니다. 항상 여기서 머물러요.

A very clean room and nicely decorated. The AC struggled with the heat advisory day but did keep it cool enough to stay fairly comfortable.

Ice maker on several floors was broken, the hot tub not in service. The pool looks run down. The room wallpaper falling off the walls and the door in the bathroom floor falling apart. For what I paid for my 5 night stay I was expecting a well kept hotel.

I got back to my room late from a concert and AC was not working in my room so I called the front desk rep. (Ricardo). Was told that they were aware that some guests were having AC issues and that “You just have to deal with it!”. Their maintenance guy wasn’t in until 8 AM and this was not a big enough emergency for a Phoenix resort in the middle of the SUMMER to call someone to fix it. Was also told the Hotel was full and couldn’t change rooms but it really didn’t seem like it when I was there. Was too tired and it was a bit late to find another place. I couldn’t wait to leave and will never go back. DO NOT STAY HERE!!!

Staff was very friendly and very helpful with all of my questions, room was very spacious more than expected for a very good price. Ac could have worked better but it also could have been user error will definitely be back with my fiancé soon!

Parking was a pain, down around the corner. A hike from the front door. Room elevators were also a hike away from the front desk...you'll get your steps in for sure! AC not adjustable...seemed like preset and controls were there for looks.

The state of the accommodations were just fine. The problem is that I left a very expensive, personalized dental appliance fit to my mouth on the counter. When I called back to have the hotel ship it to me, everybody says they have never seen it. Someone clearly was lazy and just discarded it, rather than treating it as potentially important personal property. I now have to spend at least $1000 to replace the mouthpiece, when I shouldn't have had to do that.