Sonesta Select Phoenix Camelback

During selection do not realised is “special need rooms” this is not comfort stay. The only +ve is the room is easy access to parking. Hotel have Starbucks cafe which is also +ve point

Alright Maids left a dirty wash cloth on the sink. I had to move it with another cloth so I wouldn’t touch it. Room needed a bit of updating. Couch had a tear in the seam. Bathroom was tiny. Pillows were not good so it was hard to stay asleep. I would still stay again because the cost value matched what I was getting

I've stayed here quite a few times and there is one front desk worker believe he maybe a manager. Always made it feel as I was inconveniencing him. Just this last time I stayed checkout is a 11 okay but I had booked another night. He calls the room and I work remotely mind you and he is demanding that I come down to the front desk. Spoke to me as if I was 10 years old, the rooms paid for already what's the rush buddy. Guaranteed if it were any one of their regular type of guest it wouldn't be a problem. Oh absolutely sir that would be just fine sir Would there be anything I can get you till you come down sir. All the other staff amazing, but this really turned me away from staying here.