01 Đường Võ Thị Sáu, TT, Duong Dong, Phu Quoc Island, Kien Giang Province, VietnamVisa hotellinformation
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1 natt
Gästrecensioner
4.5/5
Utmärkt
791 recension
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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.4
Service4.4
Renlighet4.5
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Alla recensioner(791)
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Utsökt frukost(162)
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Har en infinitypool(48)
Ren pool(11)
Negativa recensioner(23)
Gästanvändare
Klassiskt havsutsikt tvåbäddsrum
Bodde på juni 2023
Annat
1 recension
5.0/5
Enastående
Publicerades 3 aug. 2023
Det dejligt
Mr Lau from Hong Kong
Premium stadsutsikt tvåbäddsrum
Bodde på nov. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 31 dec. 2024
It is not luxurious, but right on for most items needed. Hotel building looks good. The location is excellent. It is close to the night market and also a lot of shops. The beach is good.
Översätt
Svar från boendet: Dear Mr Lau, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Arsene Francois Laurent
Premium havsutsikt tvåbäddsrum
Bodde på nov. 2024
Ensamresenärer
8 recension
2.0/5
Publicerades 22 dec. 2024
Hotel not recommended, everything is charged extra, a towel was dirty and they wanted me to pay for the towel, plus 50,000 for 2 bottles of water in the room. Work was carried out over a week, no worker because of dirt and dust. Too many chairs by the pool, too loud by the pool, kayak etc. nothing free for 5☆ room in need of renovation, wallpaper stained and coming off. Narrow corridor to enter the pool. Food not good and overcrowded with people. Cocktails hardly any alcohol, after complaining, was asked for more money for one more shot. Never worth 5☆, more like 3☆, never going there again. Sauna not good no chere for relaxing
Översätt
Svar från boendet: Dear Mr Arsene Francois Laurent, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your feedback.I would like to sincerely apologize for the shortfall in service. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer to our guests. It would be our pleasure to have the chance of welcoming you back at Seashells Phu Quoc Hotel & Spa in the near future, Sincerely,General Manager
Anonym användare
Juniorsvit med 1 sovrum
Bodde på nov. 2024
Ensamresenärer
163 recension
3.5/5
Publicerades 21 dec. 2024
The hotel, which is around 10 years old, is located on a very narrow sandy beach and the adjacent swimming pool is completely overcrowded with loungers. Relaxation looks different, absolutely no privacy and children screaming and jumping into the water. Unfortunately, the breakfast buffet restaurant is also completely overcrowded. This 5-star hotel can only be recommended to a limited extent. Apart from the bedroom and the spa area, this hotel definitely offers no opportunity for rest and relaxation. The friendly staff speaks and understands English very poorly. The hotel would be well advised to either take in far fewer guests or to carry out major expansion work. The price-performance ratio is only satisfactory.
Översätt
Svar från boendet: Dear Valued guest, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your feedback.I would like to sincerely apologize for the shortfall in service. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer to our guests. It would be our pleasure to have the chance of welcoming you back at Seashells Phu Quoc Hotel & Spa in the near future, Sincerely,General Manager
球皇
Klassiskt rum med havsutsikt och King Size-säng
Bodde på nov. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 20 dec. 2024
Good Service
Staff Polite & Keep Smile
Job So Efficiency
Breakfast Are Fresh But Seems Not Enough Of Chinese Food
Conclusion : Good & Recommended This Hotel
Free Shuttle Bus To Airport
Översätt
Svar från boendet: Dear Mr 球皇, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your feedback.I do however take your comments in consideration. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer to our guests. It would be our pleasure to have the chance of welcoming you back at Seashells Phu Quoc Hotel & Spa in the near future, Sincerely,General Manager.
Kim hwan
Premiumrum med King Size-säng och stadsutsikt
Bodde på sep. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 6 nov. 2024
Very happy stay at seasell hotel 4 night , staff is helpful, breakfast is delicious, room is clean, seaside view is wonderfu, l high recommend this hotel.
Översätt
Svar från boendet: Dear Mr Kim Hwan, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Panida
Klassiskt rum med utsikt över staden och King Size-säng
Bodde på sep. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 23 nov. 2024
Good prices & good food as well as good location. The bed so comfy and spacious. We're spent 3 nights here. The staff in the restaurant have a very good services and still recognized our family. The only comment is should have an option for children food. So you will get more family travelller. And tried to assigned room next to each other.
Översätt
Svar från boendet: Dear Ms Panida, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Yan Jye
Klassiskt rum med utsikt över staden och King Size-säng
Bodde på sep. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 23 okt. 2024
Great service and breakfast bar 👍❤️
Free transfer from airport and hotel 🚗
Easy to access and convenient for night market and seaside 🌼
Översätt
Svar från boendet: Dear Ms Yan Jye, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Tameren
Klassiskt rum med havsutsikt och King Size-säng
Bodde på aug. 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 4 okt. 2024
My stay started off with a bumpy start. With a few things going wrongs but the staff and management were amazing and tried their best to accommodate my needs. Everyone is friendly and helpful and the location is amazing. The food is delicious and the breakfast caters for everyone. There is also a great seafood bbq buffet as well as a band that are really good. Staff are super friendly and ready to help you with anything. At the end I ended up having an awesome trip and would definitely stay here again.
Översätt
Svar från boendet: Dear Ms Tamaren, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Anonym användare
Klassiskt rum med utsikt över staden och King Size-säng
Bodde på aug. 2024
Ensamresenärer
8 recension
5.0/5
Enastående
Publicerades 22 okt. 2024
Room is very nice, spacious and well-decorated. Location is convenient as it’s close to night market and a lot of restaurants. Easy to reach anywhere on the island as hotel is in the middle of everything. Beach is just ok, decent enough for a quick dip but doesn’t have the wow factor, not ideal for travelers who love sunbathing.
Översätt
94088
Premium havsutsikt tvåbäddsrum
Bodde på aug. 2024
Res med vänner
12 recension
5.0/5
Enastående
Publicerades 5 okt. 2024
Good, staff can speak English, and are patient to wait for your Google translator if they can’t. Just remember to keep the balcony door closed if you are facing the ocean so that the aircon doesn’t leak in the room and moist the entire floor in the room due to some scientific pressure from the ocean that I can’t put into words. Bed is comfortable for the price too. And appreciate the retractable screen between the toilet and the room for some privacy for the ocean view room.
Översätt
Svar från boendet: Dear Valued guest, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Jun Di
Klassisk Stadsutsikt Tvåbäddsrum
Bodde på aug. 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 18 sep. 2024
Staffs are great, good spread of breakfast. They have a very large pool. Booked a sea view room and the view is astonishing. Will definitely come back again!
Översätt
Svar från boendet: Dear Mr/Ms Jun Di, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Jacob
Klassisk Stadsutsikt Tvåbäddsrum
Bodde på sep. 2024
Res med vänner
14 recension
4.5/5
Utmärkt
Publicerades 28 okt. 2024
Overall ok. Breakfast many choices and check in check out fast
Översätt
Svar från boendet: Dear Mr Jacob, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Siviwe
Klassiskt rum med utsikt över staden och King Size-säng
Bodde på aug. 2024
Res med vänner
7 recension
5.0/5
Enastående
Publicerades 3 okt. 2024
Amazing stuff location amenities. Looking forward to coming back
Översätt
Svar från boendet: Dear Ms Sisiwe, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.
Krittaporn
Klassiskt rum med utsikt över staden och King Size-säng
Bodde på juli 2024
Par
1 recension
5.0/5
Enastående
Publicerades 24 sep. 2024
Im in love with the hotel! Really nice view and nice breakfast and free shuttle bus from airport also good location! Friendly staff. So so much love it! Definitely going back again!
Översätt
Svar från boendet: Dear Ms Krittaporn, Thank you very much for staying at Seashells Phu Quoc Hotel & Spa and for taking the time to share your positive feedback.We were so happy to see that you found everything to be excellent during your recent trip to Phu Quoc.Your good words are the best compliments for us and we are really proud of them. Please rest assured that I will extend your compliments to the entire staff.It has been a great pleasure to have you staying with us and if it was a first time for you I do hope we made you want to come back again! We look forward seeing you again soon!With warmest regards,General Manager.