The Palmy Phu Quoc Resort & Spa

The Palmy was likely an absolutely stunning property when it was built. Unfortunately the environment and a low maintenance budget have taken its toll. Lots of rusty steel railings are evident.  The restaurant which claims to have both western and local cuisine has what appears to be a Chinese leaning breakfast buffet and the dinner menu is limited to a blade steak dish and Pizza. This was confirmed by another guest that had been there for a week.  The multiple pools looked nice but seemed cloudy.  We splurged and went for the executive suite expecting to have a functional living space. It consisted of a wooden love seat and a coffee table and nothing else. No tv or anything.  The bedroom was the unique room. It was appointed with a nice bed in the centre of the room with a desk behind the headboard, a wall to wall curtains separated the sleeping are from the bathroom area. A glass shower and tub area was in one corner and a glass walled toilet area was in the other.  Beach access was though the restaurant.

프론트 직원이 영어가 거의 안됩니다. 호텔 도착해보니 냉장고와 전화기가 고장이라 확인해달라했는데 냉장고를 영어로 못 알아들어서 파파고 돌려가며 소통했는데 어의가 없어다라구요. 방에서 바퀴벌레 나왔어요. 캐리어에 들어가서 나오는거 잡았는데 너무 찝찝해서 당장 퇴실하고 싶었습니다. 식당과 호텔이 다른건물이 있어 비오면 비 맞으며 밥 먹으러 가야하나 생각이 들더라구요. 조식 가지도 별로 없어서 먹을게 없어요 수전은 빠지고 이래저래 너무 최악이었어요. 제발 가지 마세요ㅜㅜ

Breakfast buffet 👍. We loved view😍.

This hotel is very bad choices

I really regret having to post something negative—this is actually my first time doing so. After paying for 15 nights at this hotel, our flight was changed to the following day after our reservation started. When we arrived, they told us we didn’t have a room because we were a day late, and there was no availability. I had sent an email as soon as I found out about the flight change (two months in advance) and received no response. I sent another email on the day of our arrival, but still, nothing. In the end, they gave us a room in a building that was still under construction. The air conditioning and television didn’t work, and there were cockroaches. The next day, they moved us to another room, where everything worked except the internet, which kept disconnecting constantly. To top it all off, I got food poisoning from the breakfast and was sick for two days with gastrointestinal issues. The only good things about this hotel are its location and the sunsets, but personally, I will never return.

Location is not bad. But cleanless is pure. Only 1 room key if you travelling with your family.