Lotus Home Cafe - Budget

I stayed at this hotel and overall, considering the price, it was acceptable, so I didn’t expect a fully professional service. However, there are several areas that could be improved to make the experience smoother and more organized. The room transfer process for my new booking was confusing because I was asked to check out at noon, but the new room was not ready, which meant I had to carry my luggage back and forth multiple times. It would be much better if the new room was ready beforehand and the staff informed guests in advance, allowing a smooth move without extra effort. The breakfast service was also unclear, as there was no information about the time or location, leaving me unsure where to go and what time it started. In the room, basic amenities were missing, such as body wash (only conditioner and shampoo were provided) and batteries for the air conditioner remote, which suggested a lack of proper room preparation. Additionally, there was no way to contact the staff outside check-in hours, making it difficult to get assistance in case of any issues at night. Overall, the stay was reasonable for the price, but the management and service flow could be more professional. Improving communication, room readiness, and providing a way to contact staff for emergencies would greatly enhance the guest experience and make everything run more smoothly.

The room was pretty spacious, the tv was working and overall it was a very nice room. The stuff was extremely helpful, but the cleaning service was weird at times. Sometimes they clean, sometimes don’t, sometimes even after cleaning they wouldn’t provide towels or fill up the shampoo etc. We also included breakfasts but didn’t enjoy them that much… we are pretty sure we got food poisoned from the breakfast they provided.

good environment, near from the fireworks show, and the breakfast delicious

The room is clean and the breakfast is so delicious. For those don’t eat beef, they prepared the dish with Egg. Love it.

It was excellent I enjoyed it it was near evrythung ❤️

Good basic clean accommodation in French Quarter of Sunset Town. Staff were excellent led by Andy & Ressa. Breakfast was ok . Room was as described, excellent water pressure. The hotel is only 2-3 minutes walk from the night market, supermarket & waterfront. Would stay again !

The location is great, close to the main attraction. But there's no receptionist available, no detail information to contact if we need anything. The staff can't speak english. Breakfast is good food but in other restaurant. So you have to walk around 3 minutes. I book 4 room totals, but they put us on a different hotel location, within walking distance. Same quality & great but disrupting our mobility to each other. Need to improve: COMMUNICATION. But the room is nice and spacious

Good location, can walk to the main area, receptionist can speak English, mini mart near the hotel. The place for breakfast is in the other building (name “Lotus Home Cafe - rooftop”.

Lotus Home café is a great place to stay in Sunset Town, with a convenient location close to main attractions, restaurants, and beautiful photo spots. The rooms are clean and comfortable, making it a pleasant stay. Overall, it offers good value for money and is a practical choice for travelers.