Premier Residences Phu Quoc Emerald Bay Managed by Accor

The staff at front desk are very friendly and helpful and speak good English. There’s a free shuttle bus service driving you around the south Phu Quoc, basically involving most tourist attraction from 9 to 9.

Rooms: The layout is quite nice and the room (& balcony) is big enough for 2 pax. It can disturbing sometimes during daytime as there’s construction (?) works nearby. Quite a few bugs found in bed. Service: The check in & out process are satisfactory, however, there’re quite some poor arrangement during my stay. I called and face to face confirmed the reservation of additionally-charged daily activities, nevertheless, the staff told me that the booking had already been cancelled when I have arrived at the time of event. The staff was trying to communicate with the others through calls and texts, but it didn’t help much. So, we just led it go and left, our itinerary could have been much better without this happened. We have once dined in the restaurant besides the pool. Warm reminder for you that you can’t leave the bill until checking out your room and you’re gonna pay as soon as your meal is done. I was confused why the staff had to ask for my room number tho. Location: Nice as it is by the beach, but it takes you like 15 mins to go to Sunset Town. Free shuttle is available each half an hour within certain period, but it can be too full for you to hop on. I used grab and buggy during my stay instead.

Very nice hotel and very good breakfast with a lot of choice. Will definitely come back!