Vinpearl Wonderworld Phu Quoc

Good location . Good range of food for breakfast

This is the worst villa that we ever stay , front desk are not helpful , we request a baby cot for our baby they can’t arrange ! Housekeeping are terrible no clean up and no refill amenities .it was a villa there’s a kitchen but no plate and cutlery , waited 30 min ask for a plate . Ordered room service no plate no cutlery Restaurant food are bad . Staff attitude are bad NOT RECOMMEND to stay in this hotel .

The service, the facilities, the buffet, everything was just great. There is a receptionist who I really want to mention and gratitude because he helped us a lot with so much patience and kindness. If I'm not mistaken, his name is Suka/Suca, but anyway, you can recognize him by his beautiful smile, and he has a small France badge, which means that he can speak French. Thank you for wonderful vacation, we will definitely come back and will recommend to our friends. Michael

facility was nice. so great stay if u are going to spend holiday with your family. 

There was no inconvenience in staying at the resort during the trip. It was a pleasant trip and I felt the hotel staff was very friendly. I never used the private pool throughout the trip, but I heard that it will be cleaned upon request. Safari, Vin Wonders, Grand World accessibility was good. The resort is a little far from Hon Thom Island tours and southern trips. Dương Đông Night Market and King Kong Mart are available by Vin bus, not grabs or taxis.

My partner got hurts when he was playing the water sport on the beach of Melia hotel. The owner of the water sports did not inform in advance that there were wires underneath the hovercraft.As a result, the child fell and went to the emergency rescue, causing the companion's leg to bleed from multiple places. We went to the hospital urgently to stop the bleeding but because I was in a rush, I didn’t bring any cash. After the examination at the hospital, the hospital needs to pay a deposit in advance before providing treatment. Water sports owners refuse to admit their facilities pose serious safety risks. But the responsibility is obvious. Because of the language barrier, I had to return to our hotel to ask for help and coordination.Emergency time LE helped us solve this incident. Finally, thanks again to LE. Thank you for having such an outstanding and friendly staff at your hotel.