Sheraton Phu Quoc Long Beach Resort

Your hotel is very beautiful and the swimming pool is very huge. We stayed at small villa and enjoyed the amazing sea view from room. The beautiful beach is just in front of the hotel which is extremely convenient. There are lots of indoor facilities such as gym, snooker, ping pong and hockey machine. We used them when there was heavy rain outside. The breakfast has lots of different choices and the tastes are very good. We love the coconut coffee and mocha coconut water! In the dining area we saw an Indian chef with black uniform checking food. My husband who is also a hotelier saying once you see the chef standing in the restaurant, the food must be promising! I would like to especially thank to the front desk staff "Ha" and duty manager "Katherine". During check-in we found we had made double reservation by mistake. While we were so worried about the charge, they patiently helped us to solve the problem immediately. In fact I could see all the staff greeted guests with sweet smile all the time. Again my hotelier husband said this hotel did provide very good and professional trainings to all staff. Again I appreciate your preparation of the bed for celebrating our dating anniversary. You had given me unforgettable experience, I will highly recommend my friends to stay in your hotel!

If you are looking for top notch service, then I would recommend Sheraton. We recently had our family trip and stayed at sheraton. We really enjoyed it as they offered free shuttle buses to locations such as safari, grand world and airport. For kids, there's activities that keep them busy. We extremely enjoyed pizza making since the chef was extremely attentive and my kids had so much fun. The pizzas were also really good. I had to praised their service as the workers there are extremely polite, attentive and responsive to our needs. Breakfast selections constantly changed everyday so we really enjoyed the food there. We also had dinner at daily social and the servers were so amazing and attentive. They were extremely polite and we really felt our needs were taken care of. Although the hotel is a bit dated but we really enjoyed our stay there. Would totally recommend to my friends and people that are looking for top notch service.

It was a great stay. Nice view. Many indian vegetarian breakfast and food available. Also near from your grand wonder & Grand world. Staff also good & cooperative. Thank you