Pullman Phu Quoc Beach Resort

The bed sheet and pillows are the most horrible. The bed sheet is dirty I feel like there is sand on it, while the pillows are smelly. I asked the house keeping to change the both but apparently they just tidied them up coz the pillows still have the same awful smell. As for the facilities in the room, I see mold and broken edges in the shower, the sink and the closet. The bottles for shower gel is broken. The conditioner is not conditioning my hair at all. The breakfast has many choices but most of them tastes awful. My husband and I were sick. I threw up and my husband got diarrhea. We asked for some pills in 3am and the front desk asked us to wait until 830am before a nurse could give us pills. The overall experience in Pullman is so bad that I had to leave a review.

The experience was wonderful overall. I reserved a balcony room with a sea view, offering a stunning vista where you could watch fireworks from the room—quite romantic. The staff was accommodating, but the downside was the abundance of mosquitoes; I even got bitten while sleeping

pros wide pool (complimentary) shuttle bus to the city center, airport pickup and drop (complimentary) many entertained programs (complimentary) bike and kayak, sup board rental english cons There was a wedding ceremony on the Tuesday night at the hotel beach, I had to hear super loud music till 9:30pm. Their famous mango bingsu turned out it is not a must try. Shaved milk ice was too sweet and sticky (I guess it is made out of condensed milk which I don’t like personally) fresh mango in the market is the best in Phu quoc. You can buy more than 5kg mangos for 1 bingu price. breakfast quality is slightly better than local hotel but it doesn’t meet international hotel standard. bread section was okay but they need to work on the menu for vegetarian, especially at the main meal like rice noodle. This time I stayed 3 different hotels, generally I prefer more eco friendly resort like ocean bay. If I stay at the global franchise brand hotel, the Regent will be my choice.

This was the best hotel in Phu Quoc I've stayed. It was our honeymoon and they upgraded our room for free. I will visit again :)

It was a really great experience. Everything is perfectly clean and the breakfast is fabulous! Clean beach and not so many people so towels and places to relax are always available. Great service!

We recently had a wonderful family vacation at the Pullman Hotel in Phu Quoc, and it was a delightful experience! The hotel is perfect for families, offering a welcoming atmosphere and excellent service that made our stay enjoyable. One of the standout features was the breakfast and dinner options. Each morning, we were treated to a delicious breakfast buffet with a wide variety of choices that catered to both adults and kids. The dinners were equally impressive, with a range of cuisines that satisfied everyone's taste buds. The dining experience was a highlight of our stay! The hotel staff provided good service, always attentive and ready to assist with any requests. Their friendliness made us feel right at home, and they went above and beyond to ensure our family had a memorable stay. While our experience was fantastic, there is a little room for improvement in the hotel conditions. A few areas could benefit from some updates to enhance the overall experience, but this did not significantly detract from our enjoyment. Overall, I highly recommend the Pullman Hotel for families looking for a relaxing getaway in Phu Quoc. With great food, attentive service, and family-friendly amenities, it’s a wonderful choice for creating lasting memories!