SOL by Melia Phu Quoc

SOL by Melia Phu Quoc recensioner

SOL by Melia Phu Quoc

Duong Bao Duc Viet Tourist area Zone 1. Bai Truong Complex, Duong To, Phu Quoc Island, Kien Giang Province, VietnamVisa hotellinformation
SOL by Melia Phu Quoc
SOL by Melia Phu QuocSOL by Melia Phu QuocSOL by Melia Phu Quoc
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Gästrecensioner

4.4/5
Mycket bra
104 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.4
Service4.5
Renlighet4.5
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Alla recensioner(104)
Positiva recensioner(101)
Recensioner med foton/video(58)
Utmärkt pool(26)
Utsökt frukost(23)
Praktiskt läge(15)
Nära flygplats(14)
Utmärkt strand(13)
Lätt att ta sig runt(12)
Elegant miljö(10)
Erbjuder upphämtning/avlämning(8)
Negativa recensioner(3)
Gästanvändare
Rum Standard med havsutsikt
Bodde på jan. 2025
Familj
3 recension
3.5/5
Publicerades 5 feb. 2025
Hotel is bit old and simple than expected. Not all plugs functioned and there’s no USB type charging yet. I have remarked anniversary celebration and front desk said it’s not setup on time during my check in and it would be done on the next day. Unfortunately nothing arranged till I check out. Balcony with sea view is great.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for staying with us and we appreciate the time to share your recent experience at SOL by Melia Phu Quoc. We sincerely apologize for any inconvenience or disappointment you experienced during your visit. Rest assured that the hotel management will do a refreshment training on the related areas in order to ensure no similar occurrences. We are honored by your kind words for the sea view and we look forward to welcoming you back for a seamless stay in the future.Best regards, An Lai (Ms.) Assistant Guest Experience Manager
Sweetlichek
Superior-rum
Bodde på dec. 2024
Par
35 recension
4.7/5
Otroligt
Publicerades 30 jan. 2025
The hotel is nice, close to the airport, but it's in the middle of nowhere. Not many places around to eat, or get massage. Breakfast was really good, with variety of desserts. Sol by Melia is very close to Sanato beach (walking distance). Overall the experience was good!
Översätt
Svar från boendet: Dear Sweetlichek,Thank you for staying with us and taking the time to provide us with your feedback. We are delighted to hear that you enjoyed the hotel itself, especially with the excellent breakfast. Thank you again for your kind words and we look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc. Best regards,An Lai (Ms.)Assistant Guest Experience Manager
Rachel
Rum Standard med havsutsikt
Bodde på nov. 2024
Ensamresenärer
3 recension
4.2/5
Mycket bra
Publicerades 19 dec. 2024
Stayed for 2 nights in this resort. There are a few restaurants but only managed to try the main restaurant as it was raining heavily the night I was there, others were in alfresco area. It’s quite a secluded resort with no access to any shops, but walkable to the Senato Beach using the beach path. Staff are friendly!
Översätt
Svar från boendet: Dear Rachel,Thank you for staying with us and we are thrilled to know that you had a positive time despite the rainy weather.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc on a sunny day.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager
Anonym användare
Rum Superior med tillgång till pool
Bodde på nov. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 22 dec. 2024
Cannot get enough of this place. Should have book more nights. Love the ambience. Great pool. Great private beach. Free playroom for kids. Friendly staff. Near to one of halal restaurant approximately 10mins by car.
Översätt
6/8
Svar från boendet: Dear Valued Guest,Thank you for staying with us and sharing such excellent feedback. We are so pleased that you're enjoying your holiday!We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager
Sifera
Rum Standard med havsutsikt
Bodde på sep. 2024
Par
14 recension
4.7/5
Otroligt
Publicerades 31 okt. 2024
Great property that provides free return shuttle to the airport, you must book in advanced. The location is a about 10mins away from Phu Quoc international airport. The beach at the hotel is clean because there is a designated cleaner to clear all the rubbish that washes up on shore. Room was upgraded and the food in hotel was so so only. Nghi the front office supervisor was a great employee who help us a lot.
Översätt
6/12
Svar från boendet: Dear Sifera,Thank you for sharing your feedback. We are absolutely happy to know that your stay with us was a comfortable one. We appreciate your recognition of our efforts to keep our shorelines clear of rubbish, and we thank you for your kind words for our team members. We look forward to welcoming you back on your next trip to Vietnam and providing you with another exceptional stay.Best regards,An Lai (Ms.)Assistant Guest Experience Manager
Gästanvändare
Rum Standard med havsutsikt
Bodde på sep. 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 29 okt. 2024
Had an excellent stay in Sol by Melia. Clean, great amenities and service. Its central location is great. It is a 15 mins drive from the airport. Sol provides a free shuttle bus service to and from the airport. From here, it is convenient to head south to other resorts (~10 mins) and Sunset Town (~20 mins), and north to the main town (~20 mins) and Great World (~40 mins). It has different restaurants that open at different times of the day, up to 11PM. Pool is great, spa and gym are good. The swim-up bar was under renovation (until Nov’24) so I did not get to try it. Very satisfied with my stay and will return again.
Översätt
6/7
Svar från boendet: Dear Valued Guest,Thank you for choosing SOL by Melia Phu Quoc for your recent stay and for sharing your wonderful experience with us. We are delighted to hear that you had an awesome time during your visit. The Papagayo bar is part of our ongoing commitment to providing exceptional experiences for all our guests and we appreciate your kind understanding. We look forward to seeing you again soon! Warmest regards, An Lai (Ms) Assistant Guest Experience Manager
Lan Anh Tran
Rum Standard med havsutsikt
Bodde på dec. 2024
Familj
8 recension
4.2/5
Mycket bra
Publicerades 27 jan. 2025
Nice place, nice beach, nice service
Översätt
Svar från boendet: Dear Lan Anh Tran,Thank you for your review! We are thrilled to hear that you had a positive experience at SOL by Melia Phu Quoc. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc. If you have any specific feedback or suggestions, please feel free to share them. Best regards,An Lai (Ms.)Assistant Guest Experience Manager
Johnny Chan
Rum Standard med havsutsikt
Bodde på sep. 2024
Par
9 recension
4.7/5
Otroligt
Publicerades 5 okt. 2024
Beautiful resort hotel with private beach. Spacious room with sea view. Breakfast with lot of choices.
Översätt
Svar från boendet: Dear Mr. Johny Chan,We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We hope to welcome you back soon for another enjoyable experience, and thank you once again for your kind words.Warm regards,An Lai (Ms.) Assistant Guest Experience Manager
Nazzy-@m
Rum Standard med havsutsikt
Bodde på feb. 2025
Par
1 recension
3.0/5
Publicerades 8 mars 2025
I was disappointed with my stay at Sol by Meliá. The service did not meet the standards expected from a five-star hotel. Our room was not properly cleaned, with linings on the toilet and a stain on the bed, which was unacceptable. Additionally, the air conditioning was poor, as the lobby only had fans, making it uncomfortable. On the positive side, the pool was great with a beautiful view, and the breakfast was enjoyable, offering a few vegan options. However, given the lack of cleanliness and poor facilities, I wouldn’t recommend this hotel at its current standard.
Översätt
Svar från boendet: Dear Nazzy-@m,Thank you for staying with us. The hotel and our team would like to extend our sympathy to all the areas in which we had shortcomings. All of your feedback will be taken seriously for our improvement, and we appreciate your indulgence on this matter. The company itself does spare neither expense nor effort to motivate and teach the staff about how to fulfill our guests’ expectations in order to offer an excellent service as the Culture of Service is one of the pillars of Melia Hotels International. I hope and trust that I can welcome you to this or any other Melia Hotels International property in the future and we will have a second chance to serve you better.Best regards, An Lai (Ms.) Assistant Guest Experience Manager
Gästanvändare
Superior-rum
Bodde på jan. 2025
Par
11 recension
5.0/5
Enastående
Publicerades 4 feb. 2025
Beautiful resort, very clean, great food, great pool, private beach was well maintained. Spa was also excellent and good value, would strongly recommend.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager
LiJinyang
Standardrum
Bodde på nov. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 20 jan. 2025
Excellent. Staff nice and speaks good English, unlike the other 5-star hotel I stayed. The pool is beautiful. Location very close to airport. All good
Översätt
Svar från boendet: Dear LiJinyang,Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager
VYACHESLAV STANISLAVOVICH
Rum Superior med havsutsikt
Bodde på juni 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 20 juli 2024
Everything was very good and we will visit this place again!
Översätt
Svar från boendet: Dear Mr. Vyacheslav, Thank you for your kind review! It is wonderful to hear that you enjoyed your stay with us. We are especially happy to see the photo of the breathtaking view that you shared with us.Thank you for visiting us during your trip to Phu Quoc! We look forward to welcoming you back on your next trip to Vietnam and providing you with another amazing stay with us.Best regards,An Lai (Ms.)Assistant Guest Experience Manager
RaoMohit
Rum Standard med havsutsikt
Bodde på mars 2024
Par
5 recension
5.0/5
Enastående
Publicerades 2 maj 2024
Nice location,neat and clean beach, beautiful resort, lots of options in breakfast.near to the airport.
Översätt
Svar från boendet: Dear Rao Mohit,"Xin Chao" from SOL by Meliá Phu Quoc!It is a big honor for all of us to have you as our guest. You cannot imagine how proud we and the whole team were when reading your glowing review. We are happy to hear that you had a wonderful time enjoying our accommodation, from the amazing beach to the gorgeous design and the breakfast experience.Your feedback regarding your recent stay with us is gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at Sol by Melia Phu Quoc.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager
Kwok Ting Andonao
Standardrum
Bodde på nov. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 20 dec. 2024
Very good,we will come back.but I will introduce to my friend.
Översätt
Svar från boendet: Dear Kwok Ting Andonao,Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay at SOL by Melia Phu Quoc.Warmest regards,An Lai (Ms.)Assistant Guest Experience Manager
Mimi1990
Rum Standard med havsutsikt
Bodde på jan. 2024
Ensamresenärer
33 recension
4.7/5
Otroligt
Publicerades 20 feb. 2024
Just Perfect, I spent a great time, friendly staff International food Like a paradise
Översätt
6/8
Svar från boendet: Dear Mr/Ms. Mimi1990,Xin Chao, from SOL by Meliá Phu Quoc!It is a big honor for all of us to have you as our guest. You cannot imagine how proud we and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We thank you again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our resort as well as Phu Quoc. Sincerely Yours,Nguyen Tuan Anh (Mr.)Assistant Guest Experience ManagerSOL by Meliá Phu Quoc