100C/4 Đường Trần Hưng Đạo, Dương, Duong To, Phu Quoc Island, Kien Giang Province, VietnamVisa hotellinformation
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Gästrecensioner
8.7/10
Mycket bra
107 recension
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Verifierade recensioner
Läge och interiör9.3
Bekvämligheter8.5
Service8.7
Renlighet8.4
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Alla recensioner(107)
Positiva recensioner(103)
Recensioner med foton/video(55)
Utmärkt vistelse!(43)
Utmärkt strand(16)
Utmärkt pool(15)
Nära stranden(12)
Stora rum(9)
Utmärkt valuta för pengarna(9)
Praktiskt för shopping(8)
Utmärkt mat(6)
Negativa recensioner(4)
MarkSt
Rum Standard med utsikt mot trädgården
Bodde på mars 2025
Ensamresenärer
9 recension
8.0/10
Mycket bra
Publicerades 21 apr. 2025
Old but gold hotel. Perfect location on the beach in Phu Quoc! Rooms in the main building are spacious and really outdated but still good value for the money. Relaxed and chilled atmosphere!
Översätt
Svar från boendet: Dear MarkSt,Thank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay Tropicana resortWarmest regards,Tropicana resort Management
Gästanvändare
Rum Standard med utsikt mot trädgården
Bodde på mars 2025
Par
11 recension
8.5/10
Mycket bra
Publicerades 17 apr. 2025
This was second time in the hotel. One year ago we booked bungalow, now it was standard room. But every our staying here is amazing. Highly recommended!
Översätt
Svar från boendet: Xin chao,We are very grateful for your comments and we are always very pleased to receive positive feedback.I will definitely let our Heartists know about your compliments. I am sure that such reviews will serve as a good motivation for all staff.Thanks again for your feedback and we hope that your next visit will be as enjoyable as this one.Sincerely,Tropicana Resort Management
Worldisabeautifulplace
Deluxerum med havsutsikt
Bodde på mars 2025
Ensamresenärer
29 recension
8.0/10
Mycket bra
Publicerades 2 maj 2025
Place has very pretty beach, grounds are nice. My bungalow had problem with drainage system.
Översätt
Svar från boendet: Dear valued guestsThank you so much for your review of our resort. We trust you had a comfortable stay with us. I'd like to personally thank you for the review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. We are sorry to hear that you had problem with drainage system which affected your experience, we will fix it accordingly Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely,Tripicana resort Management
Biskaeva_ne
Familjerum med trädgårdsutsikt
Bodde på jan. 2025
Familj
7 recension
8.0/10
Mycket bra
Publicerades 5 mars 2025
The hotel is well located, there are several good cafes, a great spa and a small shop nearby. There is also a laundry. The hotel itself is old, but everything you need is there. The pool is a bit dirty. There is a private beach and this is definitely a plus. There are enough sun loungers for everyone.
Översätt
Svar från boendet: Dear BiskaevaThank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us. Regarding the pool, we will share your feedback to the pool staff to fix it accordinglyWe thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay Tropicana resortWarmest regards,Tropicana resort Management
Gästanvändare
Executive-bungalow med trädgårdsutsikt
Bodde på jan. 2025
Par
23 recension
7.5/10
Publicerades 24 feb. 2025
The hotel is decent overall. The grounds are clean, green, and compact. The bungalow is tidy and has enough space for two people. However, the hotel itself is not new, and the furniture shows signs of wear. The weakest aspect of the hotel is the breakfast. There are not many options, but it’s sufficient for a 3-4 day stay. Unfortunately, the food is low-quality and not very appealing. We preferred to eat outside, where there are several other places that offer better breakfasts. Overall, I would rate the hotel as a strong 3+. It’s a suitable place for an overnight stay, but not much more than that.
Översätt
Svar från boendet: Dear valued guestThank you for your review of our resort. As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible, we haveMany thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Tropicana resort Team
Gästanvändare
Deluxerum med havsutsikt
Bodde på jan. 2025
Ensamresenärer
9 recension
9.5/10
Otroligt
Publicerades 6 feb. 2025
The hotel is in a good location. The breakfast was also good, a nice combination of Asian and Western food. The rooms are old but well maintained. I'll be back!
Översätt
6/7
Svar från boendet: Dear Valued guestThank you so much for your review of our resort. We trust you had a comfortable stay with us. I'd like to personally thank you for the review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.SincerelyTropicana resort management
ViviLeon
Deluxerum med havsutsikt
Bodde på dec. 2024
Par
66 recension
9.5/10
Otroligt
Publicerades 2 feb. 2025
I had an amazing stay at Tropicana Resort in Phu Quoc! The service was top-notch, and the breakfast options were not only delicious but offered a wide variety to suit every taste. My room was clean and spacious, with an amazing view, and the overall atmosphere was quiet and relaxing. The large pool was a great way to unwind, and having access to a private beach was a huge bonus. Free sunbeds and towel services were provided, and it was fantastic to be able to order food and drinks directly at the beach.
The only downside was the lack of control over the beach beds. I noticed that some guests were leaving their items on the beds early in the morning or even overnight to reserve them, but would only return many hours later. This was really frustrating, as it prevented other guests from using the sunbeds. It would be great if the resort could implement a system to limit bed reservations to, say, 2-3 hours, allowing guests to enjoy the beach, go for lunch, or get a massage, while ensuring everyone gets a fair chance at the beds. I stayed for 5 days and was only able to use a sunbed once, which was a bit disappointing.
Overall, the resort was wonderful, but improving this small issue would make it even better. Still, highly recommend for a relaxing and luxurious stay!
Översätt
6/9
Svar från boendet: Dear ViviLeonThank you so much for your review of our resort. We trust you had a comfortable stay with us. I'd like to personally thank you for the review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.SincerelyTropicana resort management
Gästanvändare
Familjerum med trädgårdsutsikt
Bodde på nov. 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 30 dec. 2024
The hotel is good with very nice beach.
Staff are very nice and helpful.
There are restaurants and spa near the hotel. 10mins walk to King Kong Mart which make is convenient for most of the time.
Room a bit smelly of old woods and mouldy.
Pool needs to be clean more frequently as there are always some insects in it.
But so far we enjoy our vacation here.
Översätt
Svar från boendet: Dear Valued guestThank you for your review of our resort. As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible, we haveMany thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Tropicana resort Team
Gästanvändare
Deluxerum med poolutsikt
Bodde på okt. 2024
Ensamresenärer
4 recension
10.0/10
Enastående
Publicerades 8 nov. 2024
Absolutely a beautiful resort to stay quiet very clean comfortable rooms huge bed very friendly helpful staff thankyou Kenny and Jessica for making my stay amazing :)) close to everything you need within short walk restaurants shopping.
Översätt
Svar från boendet: Dear valued guestsThank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us.We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay Tropicana resortWarmest regards,Tropicana resort Management
NguyenKevin
Rum Standard med utsikt mot trädgården
Bodde på sep. 2024
Par
1 recension
10.0/10
Enastående
Publicerades 17 okt. 2024
Amazing hidden gem of a hotel. Great Service, great staff, beautiful pool, private beach, massage on the beach service all at very reasonable prices.
A great lobby service gal, named Dung (pronounced Dzuung…) with a smile that is so Big, she literally melted my heart. She was very helpful with all my needs.
One suggestion for hotel management. Please reduce plastic waste, by eliminating daily “shampoo” and “body gel” little bottles. Please replace them with large individual, refillable dispensers. Be kind to our environment.
Översätt
Svar från boendet: Dear Kevin NguyenThank you for staying with us and sharing such a perfect rating! We are absolutely happy to know that you had an enjoyable stay with us, We thank you again for taking the time to share your experience. We look forward to welcoming you back for another amazing stay Tropicana resortWarmest regards,Tropicana resort Management
Gästanvändare
Executive-bungalow med trädgårdsutsikt
Bodde på feb. 2025
Familj
1 recension
9.5/10
Otroligt
Publicerades 11 mars 2025
for 3 stars it's ok, but keys should be given out according to the number of guests and not 1 for all.
Översätt
Anonym användare
Dubbelrum med strandfront
Bodde på dec. 2024
Par
3 recension
9.5/10
Otroligt
Publicerades 5 feb. 2025
At first they offered us the wrong room. We noticed the issue and complained. Reception solved the problem.
Location is great and breakfast is good.
Översätt
Svar från boendet: Dear AnonymousThank you so much for your review of our resort. We trust you had a comfortable stay with us. I'd like to personally thank you for the review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.Sincerely
BKAY
Rum Standard med utsikt mot trädgården
Bodde på juni 2024
Ensamresenärer
33 recension
5.5/10
Publicerades 16 juli 2024
Where do I start…..The shower water is very cold ,every time I took a shower I had to leave the shower on for at least 15 minutes to get some warm water .The roof of the room was leaking whenever it rained, leaving a puddle in the room…The hotel also doesn’t offer any breakfast,it says you can pay extra to get breakfast on the app but they Don’t offer any AT ALL ,so be prepared to make alternative arrangements in the morning..The staff was friendly and the location is okay if you want to be close to the beach but very far from the nicer parts of the island
Översätt
Svar från boendet: Dear Bkay,Thank you for your review of our resort. As we strive to provide the highest level of service every day, we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible, we haveMany thanks again, we look forward to welcoming you back soon when your travels bring you to this lively island. Sincerely, Tropicana resort Team
BKAY
Rum Standard med utsikt mot trädgården
Bodde på juni 2024
Ensamresenärer
33 recension
6.5/10
Publicerades 16 juli 2024
Location is a bit far from the tourist spots but it’s right by the beach so it works out if you want quite time
Översätt
Svar från boendet: Xin chao, Thank you so much for your review of our resort. We trust you had a comfortable stay with us. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island. Sincerely, Tropicana resort Team
Gästanvändare
Familjerum med trädgårdsutsikt
Bodde på dec. 2024
Familj
2 recension
9.0/10
Utmärkt
Publicerades 7 jan. 2025
Good location to stay at with all you need a quick walk away. Beach is safe and clean
A pity the beach kiosk/bar doesn’t open earlier.. usually gone 11am before they open
Översätt
Svar från boendet: Dear Valued guestThank you so much for your review of our resort. We trust you had a comfortable stay with us. I'd like to personally thank you for the review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively island.SincerelyTropicana resort management